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MotocrossGiant

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MotocrossGiant Reviews Summary

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11

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Oregon
1 review
0 helpful votes
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Ordered 12/27/2015 didn't ship until 01/05/2016. Since I ordered the product during the Christmas/New Year holiday week, I expected it not to ship real fast. Would have given them 5 stars if it had shipped a little faster.

Date of experience: January 10, 2016
California
1 review
0 helpful votes
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Visor Return
January 10, 2016

Had a good experience with customer service rep. The visor I ordered did not state in description it was the 3rd series of the Rockhard helmet. I had to get a RA#. I only hope I get the full refund...

Date of experience: January 9, 2016
California
2 reviews
1 helpful vote
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Great service
January 9, 2016

Price was outstanding and they delivered items early. No hassles! I will be buying here again

Date of experience: January 9, 2016
Australia
1 review
0 helpful votes
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Details
January 8, 2016

Made the order was simple
But no tracking info so I don't know if it's been sent or not

Date of experience: January 8, 2016
California
1 review
0 helpful votes
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I haven't even gotten it yet
January 8, 2016

I haven't gotten it yet In a whole week and your asking how it is

Date of experience: January 7, 2016
Washington
1 review
0 helpful votes
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Kawasaki Hat - Huge disappointment!
January 8, 2016

Hat that was shipped was a youth size and not an adult size. Also, the hat I ordered was not sent and I received the wrong hat. This was a Christmas present and my son was very disappointed.

Date of experience: January 7, 2016
Florida
1 review
1 helpful vote
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Very goog
January 7, 2016

Like the shipping dont agree with the price cause it said it was on sale and ended up paying more for the item

Date of experience: January 7, 2016
Utah
1 review
0 helpful votes
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Item not really available
January 6, 2016

Despite being shown as available, the item I ordered was actually not. The only bright spot was they actually contacted me to say it wasn't available and never charged me. Frustrating, but at least it wasn't a rip off...

Date of experience: January 6, 2016
South Dakota
1 review
0 helpful votes
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Customer service
January 6, 2016

Put a order in for some boots wife paid with card got a phone call asked for Cathy and so no Cathy here the lady said ok then hung up so I called the number and asked who it was now a gentleman answered a it was your company I said can I help u he had said they were calling to say card declined so ok let me get another one from her well I guess that was a bother little attitude I got then I said if I am goin to get treated like that then cancel my order then he laugh about it that's not funny that was for my boys Christmas so I ordered somewhere else after that now that's not how to treat someone

Date of experience: January 5, 2016
Australia
1 review
0 helpful votes
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New gear
January 5, 2016

I had no issues ordering my helmet and neck brace. Thanks

Date of experience: January 5, 2016
Texas
1 review
0 helpful votes
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Still waiting for it to arrive
January 5, 2016

Ordered 12/24/15 not here yet this is 1/5/16 so cant give you a answer

Date of experience: January 5, 2016
Texas
1 review
0 helpful votes
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Horrible experience
January 5, 2016

It's been about 5 or 6 weeks and stiil no pants and they did horrible at putting custom letters and numbers on jersey and sent me wrong pants two time on my first order

Date of experience: January 5, 2016
Colorado
1 review
0 helpful votes
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Christmas 00001
January 5, 2016

I received a nice product in a fairly timely manner. The price was a bit steep though. However, you were the only company I found that carried anything for an infant/toddler... so thank you for that!

Date of experience: January 4, 2016
California
1 review
0 helpful votes
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Web Order
January 5, 2016

Placed a web order and haven't received the order or have I heard back on my two email updates requests

Date of experience: January 4, 2016
Mexico
1 review
0 helpful votes
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All was ok
January 4, 2016

They delayed my package 1 week more of normal for christmas day. But its ok

Date of experience: January 3, 2016
Michigan
1 review
0 helpful votes
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Motocross gear
January 3, 2016

Bought motocross gear for my son for Christmas. It was sent out right away and received it before the expected delivery date. I have always had great experiences with MotocrossGiant.

Date of experience: January 2, 2016
California
1 review
0 helpful votes
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I am so happy! The price was right, the service was quick, the site was easy to use and my husband is so happy!
Thank you!

Date of experience: January 1, 2016
Mexico
1 review
0 helpful votes
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I love to buy at motocross giant
January 1, 2016

This is the second time I buy on this website, and the first time I was very satisfied with the service, the products, the wide range of brands that motocrossgiant has! And that impulse me to buy a second time, till now I haven't receive my order, I'm waiting for it! But I'm looking forward to having it on my hands! I love the service, and I always find all I need and more, and some of my purchase is going to be a gift for my dad and of course for me! And the best part is that I can also buy non ride apparel! :) like Hoodies :)

Date of experience: December 31, 2015
Ohio
1 review
0 helpful votes
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Quick service
January 1, 2016

At least they sent the rite stuff so that's definitely a plus

Date of experience: December 31, 2015
New Jersey
1 review
0 helpful votes
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Not satisfied
December 30, 2015

My order was canceled and when I reordered I was sent the wrong size. I tried calling customer service and the mailbox was full.

Date of experience: December 30, 2015