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MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
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I ordered the motorcross pants, shirt and gloves for my 11 year old who rides his motor bike in our nearly 2 acre yard. He wanted this for his Halloween outfit and loves it! Sizing was spot on, quality was great and delivery was as expected.
I probably will not purchase from them again. They take way to long to ship your items. Rocky Mountain ATV/MC usually ships out same day of order and I get it with 2 days.
I had a specific item I needed which required a bit of listening on the part of the agent. The previous companies I contacted would stop listening half way through my description, making hasty, wrong assumptions, leading to my getting the wrong item. Motocross Giant's agent listened carefully and thoughtfully and got it right. All too rare.
Excellent site, great service and fast delivery.
Can't ask for more.
Thanks
Brodie
They always have a great selection of merchandise to choose from and you receive it fast.
Product and service are great. It just took a long time for back ordered item.
My favorite place to order from so far. Great customer service, and cooperation with exchanges.
They were very helpful and great folks to deal with just wish the price was a little better but all in all great service
Items are Christmas presents for my son (age 6). So i have no feed back on all items yet. But as far as the shipment... They crammed all the items in a box that was too small. I purchased sticker sets for my sons TTR-50E motorcycle and they wadded them up and shoved them in the box. Many of the stickers are no good. That just sucked. I don't have time to fight this so I won't be returning to Motocross Giant again - way to many other "professional" options out there to purchase parts.
The site is very user friendly. Great one stop shop for all my moto needs great products. I will definitely buy from them again.
The site claims that most shipments go out within 24 hours, however it was a week before I was informed that the item had shipped.
Item can in a timely fashion, no problems, would definitely use them again :)
Anything and everything I've ordered I've been very satisfied with. Also anything I've ordered has always gotten to me on or before the date specified. Thanks.
I ordered from here twice and both times i got emails saying multiple items were no longer available then they shouldn't have them on their site very disappointed
Having dealt direct from New Zealand with Motocross Giant they have not let me down. All purchases have been processed correctly and promptly.
If you want anything related to MX this is where you want to buy your gear from! Great experience! Every time shipped my was on time or ahead of time and pricing is very competitive.
Highly recommended!
The items I order were shipped a month after my purchase, also didn't have one of them and I had to pay extra 20 dollar because didn't have replacement for the same price, really bad first experience buying.
I did receive the 6D helmet as ordered. But! It took forever for them to ship. In the mean time waiting for them to ship it out, I tried several times to use their "Live" chat but every time that I tried, even when withing their posted available hours, the chat forwarded me to the online contact submission form. So I submitted an inquiry as to when the item would ship, I never heard back. Nothing,
A couple of days after submitting my question I received via email a confirmation of shipment.
Once the 6D helmet arrived I noticed that the visor nut tool (key) was not included as well as any tags, I have ordered 6D helmets before, and the packaging always included more items than the box that was received from Motocross Giant.
I don't think I will ever order from MG again - unless I found gift cards in the street.
Answer: Via mail by no means! Two times I've send a mail to them, two times no reply. Very unusual for a retail company in the USA!
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