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MotocrossGiant

3.6

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MotocrossGiant Reviews Summary

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11

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New Zealand
1 review
0 helpful votes
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Awesome
December 3, 2015

MotocrossGiant - awesome - Brian was so helpful - totally recommend

Date of experience: December 3, 2015
New Jersey
1 review
0 helpful votes
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Great everything!
December 3, 2015

I ordered the motorcross pants, shirt and gloves for my 11 year old who rides his motor bike in our nearly 2 acre yard. He wanted this for his Halloween outfit and loves it! Sizing was spot on, quality was great and delivery was as expected.

Date of experience: December 3, 2015
Arizona
1 review
0 helpful votes
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Husky350rider
December 3, 2015

I probably will not purchase from them again. They take way to long to ship your items. Rocky Mountain ATV/MC usually ships out same day of order and I get it with 2 days.

Date of experience: December 3, 2015
Washington
1 review
0 helpful votes
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They know how to listen
December 3, 2015

I had a specific item I needed which required a bit of listening on the part of the agent. The previous companies I contacted would stop listening half way through my description, making hasty, wrong assumptions, leading to my getting the wrong item. Motocross Giant's agent listened carefully and thoughtfully and got it right. All too rare.

Date of experience: December 3, 2015
Canada
1 review
0 helpful votes
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Satisfied customer
December 3, 2015

Excellent site, great service and fast delivery.
Can't ask for more.
Thanks
Brodie

Date of experience: December 3, 2015
Texas
1 review
0 helpful votes
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Great place to shop
December 3, 2015

They always have a great selection of merchandise to choose from and you receive it fast.

Date of experience: December 3, 2015
Utah
1 review
0 helpful votes
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Good Product - Back Ordered forever
December 3, 2015

Product and service are great. It just took a long time for back ordered item.

Date of experience: December 3, 2015
Pennsylvania
1 review
1 helpful vote
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Favorite
December 3, 2015

My favorite place to order from so far. Great customer service, and cooperation with exchanges.

Date of experience: December 3, 2015
Texas
1 review
1 helpful vote
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Awesome service
December 3, 2015

They were very helpful and great folks to deal with just wish the price was a little better but all in all great service

Date of experience: December 3, 2015
New York
1 review
0 helpful votes
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Poor Shipment
December 3, 2015

Items are Christmas presents for my son (age 6). So i have no feed back on all items yet. But as far as the shipment... They crammed all the items in a box that was too small. I purchased sticker sets for my sons TTR-50E motorcycle and they wadded them up and shoved them in the box. Many of the stickers are no good. That just sucked. I don't have time to fight this so I won't be returning to Motocross Giant again - way to many other "professional" options out there to purchase parts.

Date of experience: December 3, 2015
California
1 review
1 helpful vote
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Hassle free
December 3, 2015

The site is very user friendly. Great one stop shop for all my moto needs great products. I will definitely buy from them again.

Date of experience: December 3, 2015
Illinois
1 review
0 helpful votes
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Shipping inaccurate
December 3, 2015

The site claims that most shipments go out within 24 hours, however it was a week before I was informed that the item had shipped.

Date of experience: December 3, 2015
Michigan
1 review
1 helpful vote
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Item ordered was just what I wanted.
December 3, 2015

Item can in a timely fashion, no problems, would definitely use them again :)

Date of experience: December 3, 2015
California
2 reviews
1 helpful vote
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Awesome
December 3, 2015

Anything and everything I've ordered I've been very satisfied with. Also anything I've ordered has always gotten to me on or before the date specified. Thanks.

Date of experience: December 3, 2015
Massachusetts
1 review
0 helpful votes
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Never got full order
December 3, 2015

I ordered from here twice and both times i got emails saying multiple items were no longer available then they shouldn't have them on their site very disappointed

Date of experience: December 3, 2015
Mexico
1 review
0 helpful votes
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Muy tardado el envio
December 3, 2015

Pague servicio de 3 a 7 dias y tardo 15 dias

Date of experience: December 3, 2015
New Zealand
1 review
0 helpful votes
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Overall experience
December 3, 2015

Having dealt direct from New Zealand with Motocross Giant they have not let me down. All purchases have been processed correctly and promptly.

Date of experience: December 3, 2015
New Jersey
1 review
0 helpful votes
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If you want anything related to MX this is where you want to buy your gear from! Great experience! Every time shipped my was on time or ahead of time and pricing is very competitive.

Highly recommended!

Date of experience: December 3, 2015
Chile
1 review
0 helpful votes
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Shipping delay
December 3, 2015

The items I order were shipped a month after my purchase, also didn't have one of them and I had to pay extra 20 dollar because didn't have replacement for the same price, really bad first experience buying.

Date of experience: December 3, 2015
California
1 review
0 helpful votes
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Not stellar
December 3, 2015

I did receive the 6D helmet as ordered. But! It took forever for them to ship. In the mean time waiting for them to ship it out, I tried several times to use their "Live" chat but every time that I tried, even when withing their posted available hours, the chat forwarded me to the online contact submission form. So I submitted an inquiry as to when the item would ship, I never heard back. Nothing,

A couple of days after submitting my question I received via email a confirmation of shipment.

Once the 6D helmet arrived I noticed that the visor nut tool (key) was not included as well as any tags, I have ordered 6D helmets before, and the packaging always included more items than the box that was received from Motocross Giant.

I don't think I will ever order from MG again - unless I found gift cards in the street.

Date of experience: December 3, 2015