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MorningSave Reviews Summary
MorningSave has a rating of 4.4 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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I ordered Airbuds True Wireless Stereo Bluetooth Earbuds with Charging Case and unfortunately they did not work as advertised and I think were defective because they didn't meet the claims of their operating abilities from the beginning. The reason I'm giving the 5 stars is for my amazing experience with Sean at Morningsave.com customer service. I wrote my issue today and less than 2 hours later I received a response from Sean to issue a refund back to my card in about 10 days and apologized for the defective items. I was worried at first because I have had bad experiences with online purchases in the past on other websites and this was the complete opposite, it was excellent and hassle free. Thank you Sean for your compassion and understanding I am so appreciative of your efforts! Have a wonderful day and rest of your week!
I have purchased several different products have enjoyed them all. I did have one return and great assistance returning it.
Hi Saundra!
It's so great to hear you've had so many great experiences with us. Thanks for the love. <3
I have just ordered from Morningsave for a third time. Everything I have received came in a timely manner, was exactly what I ordered and I have had no trouble with anything.
Hey Kara,
It's so satisfying when everything goes smoothly. Thanks for the feedback!
I ordered 2 of the Olympia printed rolling duffels for a trip we were taking for just under $100. The bags were delivered in perfect condition and quick! They were a beautiful print and appeared to be well made. We used them as carry-ons for my husband and myself on the plane. Once at the airport, the zipper came off track and took a while to fix. (We had 3 fights there and 3 back.) It continued to come off track everytime you closed the bag. Such a pain. NEITHER BAG WAS PUT UNDER THE PLANE! The second bag tore while rolling through the Chicago airport near the wheels. I was reluctant to even bother turning it in. We bought them in May. Most places wouldn't even respond or else it would be an automated response.
NOT MORNINGSAVE! A representative responded within 24-hours, I believe, and stated I would receive a FULL REFUND within 10 business days! I was super surprised and VERY pleased! We shall see how long the refund takes, but if my experience so far is anything, it won't be long! Thank you again!
Hi Stephanie -
I'm so sorry your bags weren't up to the task while traveling. We'll look into that product a bit more.
It's great that we were able to respond and help resolve this for you. Is there anything you'd like to see us change or improve?
Thanks!
I didn't receive one of the items that I ordered. Contact customer service, Megan got back to me the same day, received the product in less than a week. No hassle. Thanks!
Hey Michele,
We are thrilled to hear everything worked out in the end!
OK... so I bought an electronic product but it would not connect to my Wifi. Tried instructions, youtube, and online descriptions but it would not connect. Jayme from morningsave.com stepped up to help. I eventually had to send it back for a refund. Jayme made the difference from me being an angry dissatified customer and one that felt like a valued customer with a problem. I will continue to shop morningsave.com because of Jayme and the company's customer service.
Hi James,
I'm happy to hear that you were taken care of when an issue came up! I'll be sure to pass this positive feedback along to our team.
The customer service is excellent the company goes out of their way to make the customer happy they credited me for something that was partly my mistake without any arguments
Hey Michael!
Definitely not out of our way! We love helping our customers!
Ok so I bought the sunglasses with the camera for my husband to use on his bike rides. Got very fast, charged it, downloaded the users manual, got it all ready to go, but could not get it to turn on. So we tried recharging it thinking we'd messed up. Still not working. I sent a request to return it
Hi Barbara,
I'm sorry the item didn't work out but I'm glad that you were taken care of!
So far, I've loved everything I've purchased. The prices are unbeatable which makes it possible to buy and try items I could never afford otherwise. Thank you MorningSave.
Hi Judy,
I hope we can continue to be the go to for great products and prices!
If you make a purchase (sight unseen) and then you see it and it is not what you thought, they will not take it back. If they do decide to take it back, you have to pay for shipping (which cost half as much as the product) so you are stuck with the useless item and out of your money, Do not purchase from them unless you want to get stuck with whatever you receive. Terrible experience for me personally.
Hi Deborah,
I'm sending you a private message for more details, so I can look into this for you.
ETA: After researching a bit, I see that we did make an exception and authorize the return for your item.
The people at MorningSave are truly wonderful. When I had an issue with some Bluetooth headphones they quickly replaced them. Recently I received a power bank that didn't work and the quickly reimbursed me since they didn't have a replacement in stock.
Hi Robert,
We think you're pretty wonderful yourself! Thanks for hanging in there with us while we got it sorted out.
Customer service has a rapid response time, amiable and competent personnel, and a more than satisfactory resolution of any issues that arise. They will definitely continue to have my business!
We are glad to have you as a customer, Deborah!
EXCELLENT, PROFESSIONAL, PROMPT AND DETAILED CUSTOMER SERVICE!
THANK YOU FOR MAKING MY TRANSACTION A SMOOTH PROCESS, CONTINUED SUCCESS WITH THE MORNINGSAVE.COM CORPORATION!
SINCERELY,
BRENDA M
Hi Brenda,
We strive to go above and beyond. We're thrilled you had such a great experience!
I would like tell everyone about the Great customer service and support that I got from Morningsave today. I have never had such a quick response and help. It has been a pleasure to work with such a Great company. Thank you Megan & her support team.
Hi Timothy,
It's lovely to know that Megan took great care of you. I'll be sure to let the team know!
I had a little trouble at first but the second time around I really found your website easy to maneuver through. I've been able to manage any questions and get answers through your app.
Hi Carolyn,
We strive to make our site user friendly and I’m so happy to pass your feedback on to our design team!
Best customer service ever. Brought a item and it would not charge. Customer service took care of my item. Will continue to shop with them.
Hi Peggy -
It's easy to be the best customer service when we have the best customers shopping with us!
Teighlor was very professional and got back with me with me with what I needed for my return in a very timely manner. Thank you Teighlor.
Hi Beverly,
I'm glad to hear that Teighlor was timely!
Amazing Customer Service! Anytime I have a problem it's taken care of in a timely respectful manner. All via email simple and no hassel!
Hi Dixie!
We are always happy to help. I'm glad that your experience was hassle free!
Placed and order then find out that I would not receive it for a month. Little did I know that when you place an order it automatically signs you up for a monthly membership as well. I called to cancel the order and membership. No refund a week later. I emailed their customer service and was told the item was refunded and membership cancelled. Just received an email that the items were preparing to ship. DONT BUY ANYTHING HERE. TERRIBLE CUSTOMER SERVICE, SLOW, And more expensive than say Amazon
Hello Michael,
I'm sending you a private message for more details, so I can look into this for you.
Every deal is 100% legit and the support staff, should you ever need them, is prompt and efficient in assisting.
Thanks Kristen, you're pretty legit yourself. ;)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Todd,
We love it when we're able to reply quickly and resolve an issue on the spot.
Thank you for the shout-out to Sean and letting us know that you had a hassle-free support experience!