Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MorningSave

MorningSave

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MorningSave?
grey stargrey stargrey stargrey stargrey star

MorningSave Reviews Summary

MorningSave has a rating of 4.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Missouri
1 review
6 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Shady
June 20, 2019

Placed and order then find out that I would not receive it for a month. Little did I know that when you place an order it automatically signs you up for a monthly membership as well. I called to cancel the order and membership. No refund a week later. I emailed their customer service and was told the item was refunded and membership cancelled. Just received an email that the items were preparing to ship. DONT BUY ANYTHING HERE. TERRIBLE CUSTOMER SERVICE, SLOW, And more expensive than say Amazon

Date of experience: June 19, 2019
Caitlin V. — MorningSave Rep
over a year old

Hello Michael,

I'm sending you a private message for more details, so I can look into this for you.

California
1 review
0 helpful votes
Follow Kristen W.
Unfollow Kristen W.
Share Review
Report Review

Great deals and great service
June 17, 2019

Every deal is 100% legit and the support staff, should you ever need them, is prompt and efficient in assisting.

Date of experience: June 17, 2019
Caitlin V. — MorningSave Rep
over a year old

Thanks Kristen, you're pretty legit yourself. ;)

California
2 reviews
0 helpful votes
Follow Lori C.
Unfollow Lori C.
Share Review
Report Review

I have ordered quite a few things from you guys and have given out for Birthday and Mother's Day gift, unfortunately I lost my mother all of a sudden on 4/20/2019, so it was a sad day for my kids, granddaughters, husband and of course my self... I was able to get all the stuff I ordered for that day and for our New House that will be done the first week of July 2019, but then again my mother will not be physically there to celebrate it, something that she had always wanted me to do, due to the fact I have literally been fighting my Diagnoses of RA and Fibromyalgia since 2013 when I was 40 years old and the brand new diagnosis of Lupus this past year... I thank God Everyday that I am able to enjoy life with my family, but also thank him for a business likes yours that sell these things at a reasonable price... I recommend anyone to look into this, you will be amazed...

Date of experience: June 14, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Lori,

Life gets pretty heavy sometimes. I'm so glad we're able to make something simpler for you. <3

California
3 reviews
0 helpful votes
Follow Nora G.
Unfollow Nora G.
Share Review
Report Review

Very easy to deal with.
June 14, 2019

After receiving an order of glasses, they arrived totally shattered. One quick email and my money was refunded. No questions or pictures were needed.

Date of experience: June 13, 2019
Caitlin V. — MorningSave Rep
over a year old

Hello Nora,

Thanks for letting us know that worked out for you!

California
1 review
0 helpful votes
Follow Katharine T.
Unfollow Katharine T.
Share Review
Report Review

Great first experience
June 13, 2019

Ordered umbrellas (LOVE them) and Luggage. Ditto. Items were shipped fast. Prices were great and customer service very responsive when I had a question about an item. Will purchase through morningsave again! Thanks so much for everything.

Date of experience: June 12, 2019
Caitlin V. — MorningSave Rep
over a year old

Hey Katherine,

Thanks for the shout out! I hope your luggage and umbrellas travel with you well and keep you dry!

California
1 review
0 helpful votes
Follow Debra W.
Unfollow Debra W.
Share Review
Report Review

Outstanding Customer Service
June 13, 2019

Had a problem with a discount code working and Megan quickly responded and figured out the problem and fixed it. I'm new to Morningsave and I am so impressed with the products, prices and most of all the service. It's wonderful to be able to find super gifts for all ages and special items to treat myself. I've been able to try products I wouldn't have before because of the special selections and affordable prices... great when you're on limited income. Everything I've bought has been even better than expected and I am confident in the quality of the items offered. It's great to find online shopping you can trust.

Date of experience: June 11, 2019
Caitlin V. — MorningSave Rep
over a year old

Aww Debra, thank you so much for the high praise!

I hope we continue to be a great source of affordable deals and customer support for you in the future.

California
1 review
1 helpful vote
Follow Cherri M.
Unfollow Cherri M.
Share Review
Report Review

Tracking could be better
June 12, 2019

It wasn't the fault of morning save that my packages were delivered to the incorrect address. However, it would help to enforce the idea of taking pictures of items as they are left at doors by the delivering party.

Date of experience: June 11, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Cherri,

I'm sorry your packages were mis-delivered. I hope we were able to rectify that for you.

Mis-delivered shipments a pain for everyone involved and confirming delivery via photo would be a great tool.

California
1 review
0 helpful votes
Follow Yolanda D.
Unfollow Yolanda D.
Share Review
Report Review

Best customer service...
June 12, 2019

Morningsave has one of the best customer service departments; they really understand the needs and concerns of their customers and they make sure that you are always satisfied.

Date of experience: June 11, 2019
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Yolanda!

California
2 reviews
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

Wonderful Customer Service
June 11, 2019

I'm a Senior Citizen and I recently ordered a product that once it arrived, I realized it wasn't what I wanted! The process to return a product is simple. I really mean simple. The representative that handled my return is Megan. Megan is my new guardian! Without saying too much, I want everyone to know that the mission of morningsave.com, truly is" The Customer Comes First"! Meghan went out of her way to help me return a large package! She was very patient with me and genuinely wanted to help me make my return as painless as possible! Thank you, morningsave.com! And, Thank You Megan for helping me. I really appreciate you!

Date of experience: June 11, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Patricia,

I love knowing that Megan did such a wonderful job. Thank you for sharing, I'll make sure she sees this.

California
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

PURCHASE return
June 11, 2019

Though the 2 items I purchased did not work out for me, it was an easy return and the customer service has been exceptional.

Date of experience: June 10, 2019
Caitlin V. — MorningSave Rep
over a year old

Hey Linda,

While it's a shame the products didn't work out for you this time, I'm so glad to hear we made it easy peasy to send them back. Thanks!

California
1 review
0 helpful votes
Follow Ernest G.
Unfollow Ernest G.
Share Review
Report Review

Excellent Customer Service
June 10, 2019

My purchase was easy to return with excellent customer service and instructions on how to return it. I'm very pleased with morningsave

Date of experience: June 9, 2019
Caitlin V. — MorningSave Rep
over a year old

Thanks Ernest.

We're pretty pleased with you, too!

California
1 review
0 helpful votes
Follow Leanne W.
Unfollow Leanne W.
Share Review
Report Review

Excellent customer service!
June 9, 2019

I ordered a set of Cuisinart dishes and some we're broken upon arrival. I emailed the folks at Morningsave and they completely solved the problem! Such wonderful customer service! I will be ordering from them again in the future!

Date of experience: June 6, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Leanne,

I'm so glad we were able to turn your broken bits into complete dinnerware. Thanks!

California
1 review
0 helpful votes
Follow Jocelyn G.
Unfollow Jocelyn G.
Share Review
Report Review

Great customer service
June 8, 2019

There was a mixed up on my recent order. I received a bag instead of the comforters I ordered. Sent an email same day and I got a reply back same day. The original items I ordered was resubmitted to order the next day and I get to keep the bag as bonus. My problem solved in two days. Great customer service!

Date of experience: June 6, 2019
Caitlin V. — MorningSave Rep
over a year old

Hey Jocelyn,

Thank you for letting us know what we did right. <3

New Jersey
1 review
1 helpful vote
Follow You h.
Unfollow You h.
Share Review
Report Review

WARNING
June 6, 2019

DO NOT ORDER FROM THIS COMPANY! If there is ANYTHING wrong with your order you cannot speak to anyone, when you email them they contact you when they want and you have to pay for your own shipping if something is wrong with the item. BUYERS BEWARE!

Date of experience: June 6, 2019
Caitlin V. — MorningSave Rep
over a year old

Hello,

I'm sending a private message for more details so I can look into your case.

California
2 reviews
0 helpful votes
Follow Daisy C.
Unfollow Daisy C.
Share Review
Report Review

I am new to morningsave (as was recommended to me by a friend) and thus far have loved all of my purchases! As a smart consumer I appreciate the savings and the quality of their inventory, and the wide array of offerings.
I also want to commend them on their excellent customer service. You email them with your inquiry (or request) and someone responds in a quick manner. And they resolved the issue immediately and with courtesy. As a new customer I was grateful for the email communication as this is not always the case with other online vendors.
I am definitely going be a loyal customer and visit their site on a daily basis. I had missed one day and wanted to get an item that had sold out and was out of stock. I recommend everyone browse their selections daily as items so go fast.
Overall I am so pleased!

Date of experience: June 5, 2019
Caitlin V. — MorningSave Rep
over a year old

Aww, thank you!

Welcome to MorningSave, Daisy.

California
3 reviews
1 helpful vote
Follow Veronica E.
Unfollow Veronica E.
Share Review
Report Review

Prompt Customer Service
June 6, 2019

So I'm hooked...
On the bargains. And they ARE bargains. I hate shopping so I do it online. I only order what I need or wanted on the past and just didn't follow up. I order from our giant (A) and Morningsave and have only had one item misdirected to Texas. I live in California. So I'm waiting on an order that was actually a birthday gift. BUT the prompt customer service I received is the point. When I can't get a response, whether it's favorable or not, I get testy. Stuff happens. Things go wrong when you're ordering online but to he ignored? I'm not having it. So KUDOS to Megan, who responded to my query about the late arrival of the gift.

Date of experience: June 5, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Veronica,

It's great to hear that our response time was good and Megan was helpful. :)

California
2 reviews
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

Samsung Headphones
June 4, 2019

I purchased the Samsung Level Bluetooth headphones. They came quickly. It was a set. One of them didn't work. I contacted the company and they promptly responded and are replacing the broken one. I am very happy with their prompt response and nice customer service.
Patricia W.

Date of experience: June 3, 2019
Caitlin V. — MorningSave Rep
over a year old

I'm so glad we were able to get back to you quickly and send a replacement.

Thanks Patricia!

California
1 review
0 helpful votes
Follow HEATHER P.
Unfollow HEATHER P.
Share Review
Report Review

I love morning save
June 4, 2019

This company is so wonderful and very understanding. I generally never had a problem with any products but when I did they were kind enough to credit my card and let me keep the item

Date of experience: June 3, 2019
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Heather!

Colorado
1 review
5 helpful votes
Follow Sandy h.
Unfollow Sandy h.
Share Review
Report Review

Costumers service
May 31, 2019

Terrible service, I placed a order that I saw on Pickler & Ben. Quickly recieved the order but wasn't what the presented on the show. Not enough detail and I can't use it. Trying to return for 3 days now and can't get ahold of anyone. Very disappointed.

Date of experience: May 31, 2019
Caitlin V. — MorningSave Rep
over a year old

Hi Sandy,

I'm sending you a private message for details so I can look into this for you. If you would, please check your spam folder, as sometimes our support replies are filtered there. Thanks!

California
1 review
0 helpful votes
Follow Wanda P.
Unfollow Wanda P.
Share Review
Report Review

I'm fairly new to this site, but every day I see items that are just irresistible and the prices are perfect! I've been telling my friends and family about this site and they agree with me. What a GEM! There are items for everyone can you just can't beat the prices!

Date of experience: May 31, 2019
Caitlin V. — MorningSave Rep
over a year old

Hiya Wanda,

I'm so glad you're enjoying your experience with us so far. Thanks for sharing!

From the business

Exclusive offers from brands you'll love.


+55
See all photos