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MorningSave Reviews Summary
MorningSave has a rating of 4.4 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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Taylor was very helpful in issuing a refund on a order I had a problem with. She responded to my email within a couple of hours and offered to resend a new item or refund. Thank you so much for your quick response I really appreciate your great customer service!
It is so nice to deal with a company who takes care of imperfect orders without question. I ordered two mugs. One came in with a big dent in it. I E-mailed Morningsave and they immediately sent another order out, no questions asked! Thanks, Morningsave! I'll certainly order from you again!
Hi Diane,
We're happy we could tumble in and make that better for you. Thanks for the shoutout. :)
Awful service and products
Purchased a few things from them
Curling iron did not even go through my hair
Bras were not as shown in ad
Couldn't return either. Even though. Bras were still wrapped, could see through wrapping
Hello Susan,
I'm sorry we weren't able to make an exception to our return policy on hygiene and personal care items for you this time.
Order a M. C. leather dresser, my son order the same one for my 71 birthday, called the team, and Taylor sent a return label to my email, so I can mine back. Thank again morning save team.
Hi Sylavinia-
I'm thrilled to hear that Taylor got this taken care of for you. I hope you had a wonderful Birthday!
SHOUT OUT to customer service. An item I purchased ripped after using the item twice. I contacted there customer service department and it was handled very quickly. You do not have a great business, without a fantastic customer service department. I always share my great deals with my friends from this company and I will continue to do so. Thank you
Hey Tara -
While I wish you didn't have to, I'm glad you got a chance to work with one of our customer support reps. Thank you so much for sharing the love.
I opened an account around the end of May. And every morning I look forward to the sale of the day! I've found all kinds of treasures, lovely items for the house, fabulous linens for the bedrooms and since I'm a bit of a technical geek... I found all kinds of funky gadgets! Are used to spend a lot of time and money on Amazon.com Now I checked MorningSave.com before anything and I usually find when I need a minimum of 3 to 4 days a week! You can't go wrong with Morningsave.com! I love fine leather goods and especially Joy Mangano... i've purchased handbags, as well as luggage! Like I said I love shopping at Morningsave.com
Hi Wanda,
It's so cool to hear that we've become your first stop when you're shopping online. We appreciate you taking the time to let us know what you love about MorningSave. <3 Thank you. <3
I ordered a multi function smartwatch, however it was defective snd not charging. I sent a message to customer service and received an immediate response from Chad. Refund was credited to account without any hassle. Thank you. Will recommend Morningsave.com to friends who shops on line.
Hi Theresa,
I'm glad you got a chance to work with our support manager Chad and he was able to help. Thanks for the shoutout!
I had a defective product. Asked for a refund and got it without a bunch of hassle. Considering how difficult it is to even communicate with other companies (talking about you, Amazon), it has been a pleasure doing business with Morningsave.
Hey Steven -
It's great to know we put a smile on your face - and not just on the shipping box. ;)
Received mirror with some silver missing on the backside. They promptly refunded $$$ with no hassle.
Hi Billie!
I'm glad our customer support reflected our values, even if that mirror did not.
Thanks for the feedback!
I had a problem with a $4.99 fee inadvertantly charged to my checking account. Morningsave customer service representative responded ASAP to resolve this matter. Great job Taylor!
Hi Gail,
I'm glad to see that we got this resolved for you in a timely fashion! I'll be sure and let Taylor know about the shout-out. :)
Title of my review says it all, I got a gadget that was not working correctly but the issue was fixed right away, thanks again.
Hey Jose!
Short and sweet - I dig it. Thanks for the love. :)
I was mistakenly sent the wrong thing and I emailed Morningsave to inform them of this. They are already sending me the correct product. They were quick and alert and knew what they were doing. Thank you
Hi Sabrina,
I'm glad we were able to get that replacement heading your way. Cheers!
Wrote in to Customer Service about an issue with an order. Johnathan took care of it in a very unexpected surprisingly way. He requested a replacement be sent! So nice to deal with a customer service Representative that cares! Wonderful!
Hi Lori!
I'm glad Jonathan found a *cool* solution for you. Thanks for sharing your experience.
I had an issue with my order and was a little frustrated, however, I spoke with Taylor and she fixed my problem immediately. She was very helpful, professional, and polite. I am very pleased to have resolved the issue and dealt with such a great customer service representative.
Hi Tori -
I'm glad we had the replacement available. Sorry about the random tumbler. ;)
Ordered something by mistake, emailed cust service, received immediate response with resolution. I consider the service I received to be excellent and I will absolutely order again. The shipping was quick and it was well packaged also but really the service made a huge impression and what will keep me coming back
Hi Charlene,
I love reading that our support team made your experience better! Thank you for taking the time to let us know what we did right for you.
I placed an order for 3 items instead of 1 due to system error and I contacted customer service. Taylor was excellent, she emailed me promptly and told me exactly what to do when my orders were delivered. Taylor was able to assist me in refunding my money the very next day after sending my orders back. Kudos to Taylor for excellent service!
Hi Rutha (and Penny) -
Thanks for giving Taylor a shoutout. :) I hope you enjoy your *intended* orders. ;)
I recently bought a backup camera with a 4.3" display. I researched it prior to my purchase and have the internet history to prove it. When I received it, I thought the display was small, actually really small, and when I went to the manufacturer's website, I learned they make a 3.5" display, which is what I had received. I looked up my order on MorningSave and my item's page was deleted, but there was a new page with the same camera with a 3.5" display. So someone pulled a switcharoo on us! It's not worth sending it back for the postage alone! Will never purchase from MorningSave again!
Hi Tami - I sent you a private message for more details, so I can look into this for you.
Thanks!
ETA: I see you haven't had the opportunity to answer the message I sent. Please get back to us when you have a chance, so we can see what happened here.
I recently messed up when ordering and was lucky to get Wendy who was able to cancel my order and I then reordered to the correct address. The package arrived and I found that the backup camers was missing. I was not sure what to do so wrote to Wendy and she immediately apologised and ordered a new backup system at zero charge. This is what I call customer support at it's best. Thank you for your great customer support. Bob Lyttle
Hey Bob!
Thank you for giving us the opportunity to make it right. You're awesome. :)
I had a problem with my delivery and Taylor responded kindly and efficiently. I appreciate the excellent attention and resolution! Thanks!
Hi Mary,
I'm pretty sure you just made Taylor's day! Thank you for the review and letting us know that you received excellent support.
I ordered a couple of items and was very satisfied with my products. Unfortunately, one of my items had a small defect. I contacted their customer service department. Not only was the problem resolved immediately, the customer service representative, Taylor, handled everything in a kind and professional manner. I was extremely impressed by the way this company handled my concern in such a timely and stress-free way. Very happy with the resolution of my issue and will definitely remain a customer.
Hello Tricia,
Thanks for the love! We'll be sure to let Taylor know about the shout-out. <3
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Hello Martha,
Thanks for reaching out so we could help. <3