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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

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California
1 review
0 helpful votes
Follow Audra W.
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Great customer service
August 9, 2020

I ordered a tent on July 23rd to us on a trip The week of August 9th. According to the order I would revive it in plenty of time. I sent a message on the app, concerned my item would not arrive on time for my trip. I got a response asking me to wait another day or two for tracking info to post. On Friday August 7th I still did not have the tent and no tracking information was posted. I responded in the message asking that the order be canceled and a refund be issued. I received a quick response that the order was cancelled and I would be issued a refund. WOW now that is great customer service for sure! I will definitely purchase items again from Morning Save with great customer service
Like this!

Date of experience: August 9, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Audra,

We appreciate you taking the time to share your experience. <3

California
1 review
0 helpful votes
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Polite and patient
August 9, 2020

I had an inquiry about a charge. It was an oversight by myself. They respond in a timely manner and nicely pointed out where the change was from. 100% my bad. I appreciated the time taken to resolve this issue without me feeling bad for wasting their time.

Date of experience: August 8, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Lanette,

You definitely did not waste our time. Helping folks is what we do. <3

California
1 review
0 helpful votes
Follow J L.
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Fabulous Customer Service
August 8, 2020

I have been a consist customer of Morning Save, purchasing various items at an extremely low price. The majority of the items have been pretty good sometimes not quite what you expect, but the Customer Service is Cass A Excellent, barr none. They seem to always be amenable to rectify the issue when there is one. The latest situation the Customer Service Rep "Taylor" really took the liberty to respond and provide the best practice of customer service with options and sincerity. I would give Taylor a grade A of customer service and appreciate the personal support to ensure that there was a satisfactory solution. Thanks goes a long way when its genuine and so does great customer service.

Date of experience: August 8, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey JL,

Thanks for the shout-out to Taylor!

California
1 review
12 helpful votes
Follow Jonathan G.
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ABSOLUTELY! As with all purchases anywhere, sometimes things go wrong. When I had something "go wrong" with an item purchased through Morning Save recently, "Taylor" rode in and saved the day! This rep was far more than reasonable. I could not have asked for a fairer outcome. This has been my experience with all of these folks at these three sites. I buy with CONFIDENCE that if something goes wrong, they will make it right!

Date of experience: August 8, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the review Jonathan. :)

Georgia
3 reviews
4 helpful votes
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Order was placed on the 17th of July and I have not yet received it - after complaining twice they finally put it into the zone of being shipped with no approximate receive date not a good way to do business everybone else I order online with I receive it within a week as the longest period of time - not WEEKS!

Date of experience: August 2, 2020
California
1 review
0 helpful votes
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Rocksolid is great
July 30, 2020

We are very pleased with our recent purchase of the Rocksolid 2200 from Morningsave. It was an easy process to order. My wife finds it very relaxing yet invigorating. We were also very pleased with the help we got from Robin at Rocksolid. Definitely gets a 5 star review from us. Thanks again R&L Jacobs

Date of experience: July 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Robert!

We are so happy to hear about your experience with everything. We're glad to have you as a customer!

California
1 review
0 helpful votes
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You stand by your name.
July 30, 2020

I've not had any problems with Morning Save till now and I received a personal consultant right away and she has made sure that I am being cared for: thank you Ariana. Thank you Morning Save.

Date of experience: July 29, 2020
California
1 review
0 helpful votes
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Lost item
July 29, 2020

When my item was not received in a month, I inquired about it and was offered for it to be reshipped or refunded. I opted for the refund. Taylor was very helpful with this matter.

Date of experience: July 29, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shoutout to Taylor. :)

California
1 review
1 helpful vote
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I ordered two items from the business because Brad's Deals featured them. First item was for 12 solar lights. It's been over a month and when I emailed in, they said it was somehow "stuck in shipping". So, instead of just "unsticking it from shipping", they created a new order. Why? Because they didn't have the product in the very beginning. They are selling product that they don't have. 2nd product was a bug zapper. Same story, no
Product after a month, email in and email response, it mist be damaged or lost, do you want a refund? No, I want what I ordered! Another customer service person, named Meghan told me that I must not be receiving their messages. Really? Stay clear. I'm also steering clear of Brads Deals if they support this company.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
California
1 review
0 helpful votes
Follow Yusef N.
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My concerns were welcomed and satisfactorily resolved with promptness.

Date of experience: July 28, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Yusef,

Thanks for the love!

California
1 review
0 helpful votes
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BEST SHOPPING SITE EVER
July 27, 2020

This is my go to for finding items that I would not normally purchase. My neighbors thought I had a shopping problem with all the packages being delivered until I turned them on to Morningsave now they understand completely.

Date of experience: July 27, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Teresa!

California
1 review
0 helpful votes
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Fantastic meanie warrior
July 25, 2020

I realize during this stressful time stuff happens so I appreciate the kind and swift help I received.

Date of experience: July 24, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Melanie!

Florida
1 review
4 helpful votes
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Your company is disgraceful I ordered Rhonda Shira bras and they were supposed to come with cups I ordered 10 bras and they have no cups in them and now I am stuck with 10 bras that are garbage to me but I can't wear and can't seem to return because you don't have any phone number I am very very upset with your company and I'm going to dispute this on my credit card I am not going to pay for them Do not buy from this company byer beware!

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2020
California
2 reviews
0 helpful votes
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Customer service
July 24, 2020

I had a somewhat difficult situation, however I received the most amazing help resolving my issue.

Date of experience: July 24, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Nancy!

Germany
3 reviews
21 helpful votes
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I ordered this item on 7/1/2020, estimated delivery was 7/17. As of today, 7/24, I have made 3 separate request for updated information as to where my package is and have NEVER been contacted about my order! I do not recommend this company as a place to order from they have the worst customer service ever! Don't waste your money or your time for this aggravation. I am gonna stick with Walmart and Amazon!

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2020
New York
1 review
8 helpful votes
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Will never buy anything from MorningSave due to their high shipping costs. Masks for 19.99 w/shipping cost 7.99? Rediculous.

Date of experience: July 22, 2020
Caitlin V. — MorningSave Rep
over a year old

Hello-

I wanted to let you know that we have a special shipping promotion. When you place your first order and pay the shipping fee, everything else you order for the next hour ships for free!

We also have a Membership program that's $4.99 a month and offers free shipping as a benefit.

Hope this helps!

Washington
1 review
11 helpful votes
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Ordered an mosquito killing lamp a month ago.
Tracking says it's been in my city twice and then sent to Texas. I email, no response twice in over two weeks.

Seriously, cheap staffing lacking any sort of professionalism. Next I file with BBB and Post Master General for fraud.
AVOID SCAMMERS

Date of experience: July 20, 2020
California
1 review
0 helpful votes
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Excellent Customer Service!
July 19, 2020

Kevin from Morning Save really took his time in helping resolve my issue.
My Google account was closed so that I had to create a new email.
I could not login into Morning Save. Kevin helped me create a account with my new email
Address. He was really patient and kind. I really appreciate all his help.

Date of experience: July 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Lydia!

Colorado
1 review
0 helpful votes
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No response
August 15, 2020

I ordered the 3 in 1 bug zapper from them on June 24th.
Received an email with an expected delivery date July 6th - July 10th. Today is July 16th. I have emailed them twice to find out what is going on... no reply.
I have a feeling I may have gotten scammed on this order and the one I placed after this one...

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Virginia
1 review
2 helpful votes
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Air Fryer
August 14, 2020

I ordered a air fryer on June 23,2020 and today is July 15,2020 and I still have not received it. The tracking information has not been updated since July 7th and it was about 60 miles from me in Sanston, Va. I was trying to help a small business out and this is the service I get. I will never order anything else from this website, it's not a lot of money that has been billed to me but it's enough for me to turn this over to legal matters so no one else goes through this.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020

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