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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

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Georgia
2 reviews
0 helpful votes
Follow Bob S.
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The solar light were so cheap that the metal holders were bent; several of the lights were broken and the box that they came in was totally wiped out in delivery. Do not waste your time on this cheap stuff.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
New York
1 review
0 helpful votes
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Very disappointed
August 13, 2020

I have ordered from MorningSave many times and been very satisfied but this time is not the same. I ordered two fake flame tiki Bluetooth speakers for my yard around my pool and they both came broken. One the flame doesn't work and one the speaker doesn't work and the boxes they came in were all beat up: No one has contacted me. I have emailed the company that makes them and morning save multiple times and I've heard nothing and time is ticking on the return policy. So I wasted $50. I guess that is why they are so cheap. Your stuck with junk. Smh. All I want is a working item. Not too much to ask for. And they don't even have a number to call. Ridiculous. Be careful, sometimes cheap does mean low quality.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
California
2 reviews
0 helpful votes
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Awesome.
July 13, 2020

Awesome! They always come through and deliver great products. The Customer Service department are on top of things and they reply back in a very timely manner.

Date of experience: July 13, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Deane! <3

New York
1 review
0 helpful votes
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Shipping
August 9, 2020

Unfortunately, I cant rate my item because I havent gotten it yet. I tracked it and on two different days it says it was delivered to the next town over. Then it says it's in a different state. I'm in New York and after it was in my area yesterday, today it says it's in Texas.

Date of experience: July 10, 2020
California
1 review
0 helpful votes
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Customer service
July 10, 2020

Great attention to my question. Jackie was awesome and attentive to my problem.
Awesome customer service!

Date of experience: July 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out, Debbie!

California
1 review
0 helpful votes
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Great
July 10, 2020

The customer service representative was really nice and helpful

Date of experience: July 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Amy,

Thanks for the love. <3

California
2 reviews
0 helpful votes
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Jackie (Mercatalyst)
July 10, 2020

I had an issue with my order and Jackie was quick to respond via email and resolved the issue without me having to ask.

Date of experience: July 9, 2020
Caitlin V. — MorningSave Rep
over a year old

Hello Milchiel,

Thanks for the review!

California
1 review
0 helpful votes
Follow Valarie W.
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Thank you to Jackie at customer service for resolving my problems professionally and in a timely manner.

Date of experience: July 9, 2020
Caitlin V. — MorningSave Rep
over a year old

It was my pleasure Valarie. <3

Florida
1 review
0 helpful votes
Follow Oneyda M.
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I order a chrono watch, $40. It took 3 weeks when it finally arrived it can't be set there are no instructions only a code to scan it will give you a webpage in china to login, but it doesn't exist. I got a specialist to set it up and he could not do it. Morning save does not contact or provide address phone # or solution. So I'm stock with a $40.
But no way to set up time or use it. Don't waste your money is the second time I order from them none of them work. I keep on asking for a refund, will be happy to send the crappy item back. But no one answer. Next step BBB. Oneyda M

Date of experience: July 7, 2020
California
3 reviews
4 helpful votes
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I had a minor issue with a product I purchased that a loved (I'd been on the fence about smart watches, because I have such a small wrist, bought the Chrono smart watch, and have been loving it!). Unfortunately, the charger broke within 60 days. While I tried to just purchase a replacement, I couldn't find a replacement anywhere. I even tried to find the manufacturer and tried contacting the app dev. Silence. I gave up and contacted Morning Save to see if the warranty could cover it. Yup, it did and yup, my issue was resolved immediately! Morning Save has been one of those sites where you aren't so sure because everything is so inexpensive, but their service is actually awesome. "Jackie," in this case, was a pleasure! Thanks!

Date of experience: July 6, 2020
California
3 reviews
0 helpful votes
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Great Site
July 6, 2020

I have ordered multiple items from here and enjoy what I purchase. Very easy to make your order, delivery fast and items packaged well. When there has been an issue it was resolved right away. Will continue to check daily and order for my job or personal. :)

Date of experience: July 6, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback Carmen! <3

California
1 review
0 helpful votes
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I had a problem with my order
July 5, 2020

Jackie was very kind and helpful in assisting me and I am very grateful for her help

Date of experience: July 5, 2020
Caitlin V. — MorningSave Rep
over a year old

Aww, shucks. Thanks Pam!

California
1 review
0 helpful votes
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Jackie"s Review
July 2, 2020

Jackie got back to me right away and resolve my issue immediately To my satisfaction I am ecstatic I wish you all stay healthy Miss Maxwell

Date of experience: July 2, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out!

California
2 reviews
0 helpful votes
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I'm very pleased
July 2, 2020

Megan knows customer service and will bring your company more business

Date of experience: July 1, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Thomas! <3

California
1 review
0 helpful votes
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Great customer service!
June 30, 2020

I ordered a hair dryer, which I loved, and it quit working after 2 weeks. I emailed the company and they sent a replacement out right away. That is great customer service!

Date of experience: June 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Di! <3

California
2 reviews
0 helpful votes
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WHAT A RESPONSE!
June 28, 2020

I would like to give Morning Save a wonderful review for the response that was given to me when I had an issue with a delivery recently. It seemed as if I was never going to get what I had ordered but their Support team was on it! Promptly answering my concerns and doing something about it!

Date of experience: June 28, 2020
Caitlin V. — MorningSave Rep
over a year old

Hello Marilyn,

It's great to hear that our support team was there to help out when your order didn't arrive on time. Thanks!

California
1 review
0 helpful votes
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Like the customer service, especially during this pandemic. The ear bud is a poor product.

Date of experience: June 28, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Regina,
I'm sorry the earbuds didn't work out for you, but I'm glad out customer support team was able to help. :)

California
1 review
0 helpful votes
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Jackie was great!
June 28, 2020

What a pleasure to have contact with someone who so quickly handled my complaint to my complete satisfaction!

Date of experience: June 27, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Cynthia,

It was our pleasure to work with you!

California
1 review
0 helpful votes
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Thank you
June 26, 2020

They made a wrong- right. Trust Morning Save to have your back-thanks again

Date of experience: June 26, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Pamela,

Thanks for giving us the chance to make it right!

California
1 review
0 helpful votes
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Great portable sound machine
June 26, 2020

Bought this for my husband because he loves the sound of rain storms. Now I can't sleep without this now! Its small but the sound is loud and clear. Highly recommend this product

Date of experience: June 25, 2020
Caitlin V. — MorningSave Rep
over a year old

We're glad you're enjoying it, Jessica. :)

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