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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

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California
1 review
0 helpful votes
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Damaged box of essential received
June 24, 2020

Thank you to the representative who dealt with my query. Helpful and polite.

Date of experience: June 24, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Daphne!

California
1 review
0 helpful votes
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Had a problem with my order
June 23, 2020

And it was rectified immediately. No need to write more than one time. This is a site that stays on top of things. Thankyou Taylor!

Date of experience: June 23, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Lynn,

Thanks for the shout-out to Taylor! <3

California
1 review
0 helpful votes
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Great customer service.
June 22, 2020

When we had a problem with a product, Jackie issued a refund with no problem. Definitely recommend MorningSave!

Date of experience: June 22, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Doug! <3

Florida
1 review
0 helpful votes
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I ordered an air filter approximately 3 months ago. I have written emails to customer service 3 times. Have never received a response and have never received the product. HIGHLY RECOMMEND YOU AVOID THROWING YOUR HARD EARNED $ AWAY WITH THEM!

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2020
California
1 review
0 helpful votes
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Excellent
June 20, 2020

My first order has a broken top to one of the bowls, I e-mailed letting them know about it and with a quite response from they letting me know that there sending a whole new set. Very impressed by the customer service on how fast this was taking care of.

Date of experience: June 20, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Shannon,

Thanks for the review!

California
1 review
0 helpful votes
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Chrono watch
June 20, 2020

I order this watch to keep up with my BP, HR and Oxy level. The reading were so off. I sent a email to ask for a refund. They got right back to me. My money was refunded in my account in about 3 days. Very pleased :)

Date of experience: June 19, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback, Deborah!

California
1 review
0 helpful votes
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Fast and courteous response.
June 19, 2020

After I emailed Morningsave about an item I ordered and received I got an email from Taylor. She apologized and gave me options of resolutions as I had received an item that was broken. I let her know what I wanted to do and she promptly let me know that she had checked the inventory and would be sending out a replacement item. Very courteous and quick response time.

Date of experience: June 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Hello Elaine,

Thank you for giving Taylor a shout-out! <3

California
1 review
0 helpful votes
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Jackie took care of my concern quickly and without any hassle at all. She clearly understood what i needed and took care of the issue.

Date of experience: June 18, 2020
Caitlin V. — MorningSave Rep
over a year old

D'aww, thanks! :)

California
1 review
0 helpful votes
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Great customer service department
June 17, 2020

I ordered two diffusers from this company. One did not work after we received it. The customer service department responded to me quickly and resolved my problem in a timely manner. Will order from them again.

Date of experience: June 17, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Sheri! <3

Nevada
1 review
0 helpful votes
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I have had to make repeated inquiries as to the whereabouts of the products that I have ordered. Apparently, they are using Pitney Bowes shipping facilities, which has been grossly understaffed. If you don't mind waiting for a month to receive your products, then you'll like this company and it's offerings. As I told them, this is why Amazon has been so successful. Amazon gets their customers their products either the same day, next day or within a week. None of this ordering today and then receiving it in a month. As far as the quality of the merchandise, once I received it, I can honestly say that the products have been exactly as advertised, except for the Cop Cam. The video camera has never worked and the still pictures came off very blurry. But other than that, I have ordered many items from them and have been very pleased. It's just the shipping time, to receive my products, has been awful and upsetting!

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2020
California
1 review
0 helpful votes
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Awesome
June 16, 2020

Kudos to your customer service department for responding to my email so quickly and handling my concern. Thank you very much

Date of experience: June 16, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Donald. <3

Louisiana
1 review
1 helpful vote
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Very unsatisfied
July 16, 2020

Issue has been resolved. I thank you very much for prompt response. Will be more likely to use morning save again.

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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Customer service skills
June 16, 2020

I really appreciate the way Taylor handled my issue, and she responded in a timely manner.
THANK YOU TAYLOR!

Date of experience: June 16, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Jacki!

We'll make sure to let Taylor know you gave them a shoutout. :)

California
1 review
0 helpful votes
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Great Customer Service
June 16, 2020

Taylor in customer service really helped me out. I had a problem with an order, she researched and gave me the information I needed. She also refunded me the money for my incorrect merchandise. Wonderful customer service that will keep me coming back for more.

Date of experience: June 16, 2020
Caitlin V. — MorningSave Rep
over a year old

That's so great to hear, Terri. Thank you.

California
2 reviews
0 helpful votes
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Difficult problem solved well
June 15, 2020

I ordered the 12 piece Cuisinart Pro cookware set and it arrived in a box that was water damaged and taped up. All items were in new condition except for the 10" saute pan which was scratched, dirty and burnt, obviously used. It was impossible to return the entire set because of the damaged box. Megan promptly resolved my problem by issuing me a credit for the ruined pan so I could replace just the one item with a direct order from Cuisinart. I greatly appreciated the excellent resolution to my issue!

Date of experience: June 15, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Barbara,

I'm so sorry you received a beat up pan! Thanks for giving us the opportunity to make it right.

California
1 review
0 helpful votes
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Issue fixed quickly!
June 15, 2020

We had an issue where the package arrived but it was empty. Taylor was very very helpful in getting the issue resolved and getting the product out to us without delay!

Date of experience: June 15, 2020
Caitlin V. — MorningSave Rep
over a year old

Oh no! I'm sorry you got an empty package. It's good to know that Taylor was able to help out.

Thanks Michael!

California
1 review
0 helpful votes
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Great customer service
June 12, 2020

Thank you Jackie very much, I recently ordered alot thru morning save, I'm sad this particular item did not work, thanks for your great customer service

Date of experience: June 12, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out, Veronica!

New Mexico
2 reviews
0 helpful votes
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No Customer Service
July 11, 2020

My supposed package has been allegedly tracked from Texas to Indiana to Kentucky to Ohio. I live in Indiana. So why did my package go to Kentucky and Ohio and not get delivered to Indiana. Scam Scam.

Date of experience: June 11, 2020
California
1 review
0 helpful votes
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Great warranty service
June 11, 2020

They follow through. I bought an electronic Product and it malfunctioned within the 90 day warranty time. They made it simple to claim and were quick to respond. Thanks for the outstanding service!

Date of experience: June 11, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Tisha,

Thank you for posting about your experience with us!

Nevada
24 reviews
54 helpful votes
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It's nearly 2 weeks since I ordered. I live in Nevada. My package started in Texas then move to Indiana? Then moved to Utah. Still waiting... can't reach anyone, so I sent a email, the reply said 7-10 days for a response. What?

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2020

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