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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

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California
1 review
0 helpful votes
Follow Martha M.
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Great service
August 20, 2020

I'm always looking forward to new items coming up. Great service and customer care experience.

Date of experience: August 20, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Martha!

California
1 review
0 helpful votes
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Best Customer Service, Ever
August 20, 2020

When I contact CS, I know I am their only MorningSave customer... well, that's how I feel. CS Taylor ROCKS! Taylor is the epitome of Customer Service! Give Taylor a big fat raise$$ (I am NOT a robot & I am NOT related to Taylor)

Date of experience: August 20, 2020
Caitlin V. — MorningSave Rep
over a year old

You're pretty rockin' yourself, Philomena!

District of Columbia
1 review
0 helpful votes
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VERY DISPOINTED
September 30, 2020

Order a second set of earbuds the first purchase was in April I received them with no problem so I decide to order a second set for my granddaughter in July and I get a email stating that it had been delivery. I never received them. I ask them to track down my purchase. And all I get is I received my first purchase in April. I will NEVER ORDER FROM THIS COMPANY AGAIN. AND WILL MAKE A COMPLAINT TO THE BBB.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2020
California
1 review
0 helpful votes
Follow Debra B.
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Courteous
August 19, 2020

I had a problem with the item I ordered. I received a quick response and was kind to listen to my problem and resolved it with no further questions

Date of experience: August 19, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Debra,

Thanks for the feedback!

California
1 review
0 helpful votes
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Great help
August 19, 2020

My order vanished after shipment, but I was credited my money back.

Date of experience: August 19, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Joseph,

Thanks for the review!

California
1 review
14 helpful votes
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Had an issue with my order that came in damaged which I am sure was due to courier handling after it was shipped. I sent an email to Customer Service and the next day I got a reply from someone named Jackie who apologized for what happened and will send me a replacement at no charge. Thank you Jackie for your prompt reply and immediate action to replace my damaged order.

Date of experience: August 19, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out! <3

California
1 review
0 helpful votes
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I love ordering from MorningSave as it is so simple, they are the most discounted and most reliable seller I have purchased from. Not only is there delivery always on time, and their products exactly as represented, but their customer service is without equal. I've only had the need to contact then once or twice, but they have gone out of their way to extend most gracious and satisfying results each time. I always have something on order as I trust it will be quality and I love getting the fast deliveries of each of my orders. And if something goes awry, they jump right in the make everything good or better than I expect.

Date of experience: August 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Danny,

Thank you for the high praise!

California
1 review
0 helpful votes
Follow Susan O.
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I Love Morning Save
August 18, 2020

I have been a member for a few months and have bought many products and haven't had any that weren't just great, love me some morning save!

Date of experience: August 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Susan, we love you too!

California
2 reviews
0 helpful votes
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Great staff attenting to clients
August 18, 2020

Thanks for your prompt assistance with my purchase issue. Taylor was courteous and kind in her response and it made me feel that purchasing from Morning Save was a great option for any future issue or purchase I plan to make.

Date of experience: August 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Dianne,

Thank you for the shout-out to Taylor!

California
1 review
0 helpful votes
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5star service
August 18, 2020

First, my order arrived earlier than I expected. Had a issue with my order, contacted customer service and the issue was resolved in 2 days. Best customer service ever!

Date of experience: August 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Diane!

California
2 reviews
0 helpful votes
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Replacement Assistance
August 18, 2020

Jackie was very helpful and very professional I appreciate her help and want to thank her

Date of experience: August 18, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Janie,

I appreciate you taking the time to give us a shout-out!

California
1 review
0 helpful votes
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Great customer service
August 15, 2020

Customer service/ Product/Price... ALL good 5
Delivery leaves something to be desired, the product went from Texas to Georgia to North Carolina to Alabama to Tennessee. Looks like it had about four chances to drop off at my house. Customer service is awesome, refunding my delivery fee. It's all good.

Date of experience: August 15, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Kim,

I'm sorry to hear about your delivery. We appreciate you hanging in there with us through it all!

California
1 review
0 helpful votes
Follow Tracey H.
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Keep up the good work with your customers service and it will bring you a long way. You will continue to have a successful business. Customers service after a sale is the most important thing to me. That's how you keep your customers and continue to grow. Thanks

Date of experience: August 15, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Tracey!

Thank you for the positive feedback, we appreciate it and you!

California
1 review
0 helpful votes
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Very efficient
August 14, 2020

I appreciate how Taylor handled my issue with my two orders after sending a picture of the problem and the timely manner the issue was handled.

Date of experience: August 14, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Angela!

I'll be sure and pass the positive review along to Taylor! Thank you for the positive feedback.

California
1 review
0 helpful votes
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Thank you Jackie
August 11, 2020

Jackie responded quickly when I said i needed to speak to someone about my two recent purchases that I wasn't satisfied with. This was the first time i purchased from this company and 2 out of 3 items i was not happy with. I just received my third item and was going to return it without trying it but now since I know there are people behind the scene to handle the concerns of the customer.

Date of experience: August 11, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Carmen!

California
1 review
0 helpful votes
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A Model for Customer Service
August 10, 2020

The reply to my issue came from Taylor within a couple of days. Taylor wrote 'I can help you with that' and boom - issue resolved toy satisfaction. Thank you!

Date of experience: August 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Jose,

Thanks for the love! <3

Georgia
1 review
0 helpful votes
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Love the site
August 10, 2020

I always received my products in a timely manner and no damage. I have been shoppingng with them for years.

Date of experience: August 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Caroline! :)

Maryland
2 reviews
17 helpful votes
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Order of two flashlights with work light capability arrived in good time but one flashlight did not have the necessary DC charging cable. The customer service number printed in the box was a non-working number.
Although Morningsave committed to responding within seven business days, I received a response in three days and the issue was resolved within five days of my contacting Morningsave. Megan was great; this was true CUSTOMER SERVICE!

Date of experience: August 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Robert,

I'm glad to hear that Megan was able to help out. :)

California
1 review
0 helpful votes
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Exemplary customer service!
August 10, 2020

I bought an item that I wasn't really impressed with, some solar lights that looked much better in the advertisement. I sent an email, not really expecting a reply, and the next day a MorningSave associate replied that since I was not totally satisfied, they'd refund me for the item but they didn't even want me to return the lights! I certainly didn't expect a full refund at all and it just really impressed me. I will definitely be shopping with MorningSave again very soon!

Date of experience: August 9, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback Amy!

Pennsylvania
1 review
12 helpful votes
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BEWARE! I found this diffuser to be nothing but a Mist machine. Even after running for many hours oils that are provided are very weak in aroma. Definitely not worth it. I suggest you buy a good scented soy candle and a candle warmer if you're actually looking for aromatherapy. I would love to return it, but according to their return guidelines I doubt they will refund my money but it certainly doesn't work as advertised.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2020

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