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Monoprice Reviews Summary
Monoprice's reputation reflects a significant divide in customer experiences. On one hand, many customers appreciate the affordability and quality of products, especially for budget-friendly items. However, a troubling trend emerges regarding customer service, with numerous complaints about delayed shipping, unresponsive support, and inadequate handling of warranty claims. Customers frequently express frustration over unresolved issues and poor communication, leading to a perception of declining reliability. While some individuals report satisfactory resolutions to their concerns, the overall sentiment suggests that Monoprice needs to enhance its customer service strategies to restore trust and satisfaction among its user base.
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Don't overpay for your cables. HDMI often cost a ridiculous amount. Monoprice is the best site I've found to buy any cables. They even have cables that work with apple hardware/devices at a fraction of the cost that Apple would charge.
Oops misspelled the original review.
Awesome prices! I have ordered a good 15-20 times from them and never an issue. Shipping was fast and items worked great. MUCH cheaper than any store. Don't pay 1000% markup!
Great place to order cables, adapters, tv wall mounts etc. Very good service and low prices. When something when wrong they made it right. They have customer reviews and very good customer and technical phone support
Monoprice.com is THE place to buy cables and computer/AV accessories. I wouldn't shop anywhere else. The prices are amazingly low and they do NOT short you on customer service. I have contacted monoprice a few times and have always had a great experience.
I've bought quite a few items from monoprice and the quality of their products is top-notch!
Prices are great, cables are beefy, and service is excellent. You can probably get three cables, with shipping, for less than the cost of one cable in a retail store.
Avoid Monster cables... get cheap cables and AV gear - It always makes me laugh when I see people at Best Buy picking up the overpriced Monster cables and accessories. Anyone really into AV gear gets their cables and accessories online. This is one of the better places to get your gear.
From the business
Monoprice, Inc. (DBA. MonoPrice.com) specializes in the wholesale distribution of world class cable assemblies for home theater, PC, and high technology industries. MonoPrice.com offers a wide range of products from standard PC products, network cables...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members