Money NetworkReviews 261

I couldn't activate my new card issued by this company for my disability benefits because according to them there was fraudulent charges on the card which had not been activated yet. Very fishy. They claim that they have to cancel my card now and issue me a check that will get to me 7-14 days minus the charges that are currently pending. I was told that I have to dispute those charges before they can refund me that money.

My account was compromised I filed a complaint with Money Network I provided everything requested by them. After 14 days of waiting they told me that my money all $2600 was all sent to a the people that compromised my account and the investigation was done, After I was told that my account was compromises and it was getting closed and they saw the hack they couldn't get the money back so I'm out of luck. Money network has horrible account security and even worse customer service and their fraud investigation department is a complete joke. Keep your funds safe stay away from money network..

I've called this company 4x in a week they have taken 75.00 of my child's paycheck and locked her out of her account I'm now in the process of reporting it to the bbb and filing a police report if your minor child has these people as a pay source get rid of them immediately they are all foreign and won't help one bit I have hours of recording with these people they rip off minor children that work really hard and life lock has reported then as well... I won't stop till they are no longer in business... watch your child income they are using it and their s.s numbers...

Sorry $#*! company steals your money! I had a purchase of 2.60 at a restaurant and the card charged 3.90 2 times why the hell my chime card don't charge more money! Damn if

Rejected by many businesses. Ridiculous fees. No chipped cards available. I would not recommend this card to anyone. This card does not offer incentives whatsoever.

I had over $10.000 on my state disability card (I had heart arrest due to heart failure and am working with UCSF towards a transplant) and in three days they allowed $10,000+ to be transferred to an undisclosed account. They have admitted it was fraud and are now making me jump through hoops to get the money back. I have a life threatening heart condition and cognitive issues. I shouldn't have to worry about this, but here we are. Word to the wise...transfer your funds off this card as quickly as possible. It is not secure.

I have been trying for 3 1/2 weeks to get a bank statement every time I try to access the app. It tells me my information is incorrect. I've called customer service. They've given me three different passwords to try which none of them worked. I asked them to email it to me because I need it for, they have no way to email it. They have to mail it snail mail which takes 10 to 20 days to get. The app never works. The website never works, and their customer service is horrific. Now I am at a deadline to get my bank statement turned in for my loan and I can't get it and all they can tell me is we're sorry for the inconvenience. The only reason I even used the card was because that's how our company does their payroll either that or a paper check which takes longer to get. If you don't have to use them DONT! You will regret it! The only reason I even gave them one star is because you don't have an option to do anything less. This company should not be in business. Do not trust this bank With your financial security

Be very careful when using this card for any purchases.I.waa told it take 45 to 90 days to disputes a charge.It's shouldn't take that long.i send it the request documents and I'm still getting the run around.

App never works. Website works most of the time but still glitchy. Disputing a charge is the absolute worst thing I've ever had to do, couldn't access ANY of my money for days in a row. Refusing to help with pending charge. Looking for a new bank and will NEVER recommend money network! :)

I got the money network pay card at work for my direct deposit so I could utilize the wages now feature. This turned out to be a total nightmare. This has to be the worst app I have ever used. You can"t log in at all to access your account the wages now feature can not be accessed at all the website it self will not let me log in. I have finally decided to transfer my direct deposit to another account to another bank. I will never use money network again nor would I recommend it to anyone else. Do not trust money network.

This is literally the worst app/website I've ever used. It never works. You have to call the number no matter what. Absolute trash.

Worse card I ever had. My money goes missing a lot. My app have been compromised they will say the system flagged some suspicious activity and will not give me any other reason I had to get a check in the mail that I couldn't cash at my bank. The app and website doesn't work. The customer service sucks they just keep repeating themselves sounding like robots I can't get my money to go anywhere else.

I would give this a 0 star if possible.im serious if your job asks you if you want this card say heck no. The app or web site never works it has not worked for 3 weeks now. It's pretty scary knowing they can get away with this that means you have no way of seeing your transactions,moving money or seeing your balance.when this card app was working half the time couldn't log in.run away from this card! Total crap and all the money you save on this card, absolutely no interest no thank you to you at all for banking with them,total sorry crap of a company!

App never works. I have been with them for 5 years and I have noticed in the last 6 months it's getting harder and harder to access the app. Getting ready to switch

The app does not work, it does not log me in, it goes right back to the sign in and the website just keeps saying "We are verifying your browser before taking you to the next page" and just keeps spinning forever So basically, you can't do anything without having to call.

Automated phone service goes in loops, then rep asks for same info input to phone.
Problem: Website does not come up. Using FireFox Browser, Answer: Use Safari - On a Windows OS this is not a good option. Next use Edge. Why they don't support FireFox is beyond me. Would be a help if they had better information than a 403 - Forbidden page. They need to go the way of the Do-Do bird.

Omg this prepaid card makes me want to rip my hair out my scalp! The customer service reps are just as worst! They can't help you with a god damn thing! They're paid to just tell you they can't do $#*!! Theirs at least a 2 day delay getting your Edd deposit from when they send it! God forbid you try to order door dash, they place a 20% mandatory charge for all fast food places, restaurants and takeout for a "tip" that takes 5 days to get released! The app never works! The website never works! Apple Pay and tap to pay never work! You can't transfer money from this trash card to cash app or Venmo or even Apple Cash! Refunds take forever to be placed back on your card, good luck trying to get your money out of the atm! Most atms give you a maximum of 500 to pull out! Only way to get your money out is initiate a transfer that will take days to transfer into your bank and that's if you get the website to load or go inside a branch and do a cash advance and get charged a fee! This stupid prepaid card holds your money hostage! Disputes are a joke! I can't believe Edd forces us to use this junk! Honestly I would say ditch the card and switch to paper check! It might be a couple more days longer to get your money, but oh so worth it then dealing with this joke of a bank!

I asked for direct deposit and instead I was given a crap card that rejects your information, says you card isn't verifiable. Why does anyone want to go through this hassle with not one legit CSRep! Pennsylvania Unemployment PLEASE do better and get another vendor.

This is who I get paid through woke up last payday to 00.00 Said my pay was deposited but someone stole everything and now making me go though hell n back plus an Investigation n paperwork that won't guarantee ill get my money back. This is soo f*cked up! After I called last payday reported it they sent a new card n was suppose to void out the checks the scammers wrote why I call 5th business day, the day they told me I would receive my funds back... I still have no money I have kids and bills everyone is sorry but sorry isn't helping me at this point I'm pissed an would never recommend money network to my worst enemy! This Whole Company Is A Scam!