Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Moissanite Co

Moissanite Co

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moissanite Co?
grey stargrey stargrey stargrey stargrey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

California
3 reviews
1 helpful vote
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Loves it
September 24, 2022

I was looking for a diamond ring to gift my mother on their marriage anniversary. Then one of my friends recommends the Moissanite Co site for diamond rings. They have a great collection of rings. I ordered it, the ring was packed in a lovely box and they delivered in 3 days. My mother loves it. Worth it, product!

Date of experience: September 23, 2022
Washington
2 reviews
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Thanks for delivering the ring on time. Really, the extensive look and luster are love to me. The ring size is perfect and it is totally worth the cost. Highly recommended without a doubt!

Date of experience: September 16, 2022
New York
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Love it
September 11, 2022

I had a vision for a ring and requested some edits. Craig in customer service was awesome throughout the whole process and helped bring the vision to life. I highly recommend using this company. The quality of the piece I received is second to none.

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Share Review
Report Review

I FINALLY have the BEST
September 9, 2022

I cannot even begin to express my gratitude for the absolutely perfect rings my husband gave me this evening! I've been searching for over a year for the perfect wedding set, even though I'm already married. We got married with matching bands and because I didn't desire any diamonds due to cost and more, I came across moissanite in my research. My husband wanted me to have exactly what I desire, no matter what it was and I FINALLY have the BEST! I chose Model No: eng009 and it is so ME! I chose it with a 2ct. Round moissanite in a fishtail head, to which makes it look more vintage and also makes the round shape look a little larger and more cushion shaped, yet keeping the brilliant sparkle. I also ordered it with the Forever One upgrade and it just couldn't be more perfect! It's so stunning and it's my forever set for sure! Much thanks to Chris who helped me through the process and made it nothing less than a pure pleasure shopping online with a fantastic company! I am so in love with my husband, my marriage and now my wedding set! Thanks so much for making my dream a reality and you will be hearing from us

Date of experience: September 9, 2022
Maine
1 review
2 helpful votes
Follow Lily C.
Unfollow Lily C.
Share Review
Report Review

Poor quality product, even worse customer service
September 8, 2022

This is what my ring looks like less than a week after MoissaniteCo repaired and apparently inspected my ring. I had only had worn the ring for 2.5 weeks before one stone fell out and since my fiance had the ring for over a year (untouched), it was out of warranty and we had to pay over $100 to have it repaired and sent back before our engagement photos. And now the same stone they replaced and the one next to it are gone. Customer service has not be sympathetic to this issue and do not care if this keeps happening. The representative I chatted with on their site said I would be sent a shipping label to mail it back to them, but I have yet to receive anything or receive any follow up from the company. There was also no mention if I would have to pay for the repairs and the representative was eager to end our conversation. I cannot believe they don't even have a phone number to call!

Unless I get some sort of resolution in the near future I would advise anyone to not purchase from this company.

Date of experience: September 8, 2022
California
2 reviews
1 helpful vote
Follow Rose B.
Unfollow Rose B.
Share Review
Report Review

Highly recommended!
September 5, 2022

My beautiful ring arrived just on time after I ordered it from the Moissanite Co. A beautiful ring case was delivered with it. I can't stop my eyes to keep looking at it. Highly recommended!

Date of experience: September 5, 2022
Texas
4 reviews
6 helpful votes
Follow Evelyn Y.
Unfollow Evelyn Y.
Share Review
Report Review

The Diamond Pave Basket Engagement Ring and its quality are excellent, and this was my 1st purchase from Moissanite Co. The shiny diamond attracts everyone's eyes. Looking forward to buying more diamonds from this site. Commendable work!

Date of experience: August 31, 2022
Illinois
4 reviews
10 helpful votes
Follow Eva P.
Unfollow Eva P.
Share Review
Report Review

My experience with the Moissanite Co was just excellent. Last time, I ordered Halo Engagement Ring for my sister's wedding. And, as usual, the ring reached my home safely and timely. 5 stars!

Date of experience: August 22, 2022
District of Columbia
1 review
1 helpful vote
Follow Erica S.
Unfollow Erica S.
Share Review
Report Review

2nd purchase
July 9, 2022

I loved my first pair of earrings so much that I was excited to use this store for my wedding ring update. Best decision! My new set is gorgeous, and I love that it's ethically produced.

Date of experience: July 8, 2022
India
1 review
1 helpful vote
Follow Regina G.
Unfollow Regina G.
Share Review
Report Review

Today, I received my most-awaited ring and they are just like wow. It is perfect in size and exactly what I ordered. The delivery was on time with beautiful packaging.

Date of experience: July 1, 2022
New York
1 review
1 helpful vote
Follow Veronica F.
Unfollow Veronica F.
Share Review
Report Review

Finally received my diamond ring. The product looked good and beautiful with the perfect finishing of edges. It comes exactly with elegant craftsmanship. Amazing.

Date of experience: June 28, 2022
New York
2 reviews
1 helpful vote
Follow Angelina C.
Unfollow Angelina C.
Share Review
Report Review

This is my second purchase from Moissanite Co and I really like the product and the quality. The craftsmanship is quite good. Though there are edges, the ring does not stick to any fabric. I wear it daily basis. Thank you.

Date of experience: June 16, 2022
West Virginia
1 review
0 helpful votes
Follow Shawn G.
Unfollow Shawn G.
Share Review
Report Review

The rings I ordered from here are of genuine quality and the lustre made it more appealing for me to purchase. I imagine how reasonable the price is and I am happy to be a client of Moissanite.

Date of experience: June 14, 2022
Rhode Island
1 review
0 helpful votes
Follow mary s.
Unfollow mary s.
Share Review
Report Review

Gorgeous Earrings
June 8, 2022

I'd wanted a pair of Moissanite Stud earrings for so long.The pair from MoissaniteCo
Is absolutely radiantly perfect. I am very happy with my purchase.

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
Follow Yvonne V.
Unfollow Yvonne V.
Share Review
Report Review

The ring has finally arrived, and my wait is over. I was excited to see how a 3-carat stone would appear on my finger, and it really looks fascinating. This is the unforgettable memory of my life. That you Moissanite Co. For making my 19th birthday so special.

Date of experience: June 2, 2022
Florida
3 reviews
2 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

Thank you for getting the jewellery to me on time. You guys are very punctual. The princess cut gemstone was so excellent. It really suits me. I can wear this with every dress I like. Moissanite Co has some beautiful jewellery collections for everyone. Happy Client!

Date of experience: May 30, 2022
Canada
1 review
2 helpful votes
Follow Kim L.
Unfollow Kim L.
Share Review
Report Review

Amazing Company!
May 27, 2022

I have ordered many pieces from this company. My engagement ring is from moissaniteco and it is absolutely stunning. More beautiful than a diamond ring for a tiny fraction of the cost of diamonds. You cannot go wrong. I highly recommend!

Date of experience: May 26, 2022
Florida
3 reviews
2 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

I ordered a bespoke ring to propose with, and the team was super helpful, offering advice, giving constant support, and making it a very simple process. A wonderful ring absolutely gorgeous I will definitely back to buy again.

Date of experience: May 13, 2022
Illinois
2 reviews
0 helpful votes
Follow Marilyn P.
Unfollow Marilyn P.
Share Review
Report Review

Beautiful Ring!
April 25, 2022

Finally, the ring has arrived and the wait is over. I eagerly wanted to look at how a 2ct stone would look on my finger and I can confidently say that this ring is much more beautiful than what it looked in the stock pictures. I am very happy to buy this gem from Moissanite Co.

Date of experience: April 25, 2022
Illinois
2 reviews
0 helpful votes
Follow Shari N.
Unfollow Shari N.
Share Review
Report Review

Customer service
April 20, 2022

Top-notch. Made me a believer that Moissanites are a woman's new best friend, rather than diamonds. The site is easy to navigate, customer service is prompt to respond, and the prices are fair.

Date of experience: April 19, 2022

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States