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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Michigan
2 reviews
0 helpful votes
Follow Amanda M.
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Loved it!
April 18, 2022

After much searching, I found the best wedding band on Moissanite. Collections are just mind-blowing. I had a stackable wedding band set in 14k gold with dazzling diamonds. It looks adorable on my hand. Loved it!

Date of experience: April 17, 2022
India
7 reviews
6 helpful votes
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Great service, wonderful products at very competitive prices, will defiantly buy again. These stones are beautiful and it's virtually impossible to distinguish them from real diamonds with the naked eye.

Date of experience: April 10, 2022
India
2 reviews
0 helpful votes
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Moissanite is one of the amazing sites for an engagement ring. I got my most extensive and beautiful engagement ring. It is designed with an encircled halo around the cushion cut Moissanite center stone and cast in 14k white gold. Loved the quality and overall appeal of the ring.

Date of experience: April 7, 2022
New York
3 reviews
0 helpful votes
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The channel wedding ring I ordered from this site is so damn attractive. The diamond's luster and design seem so pretty. Moissanite has the best jewelry collection and that also with affordable prices. Plus, I appreciate the on-time delivery. Loved it!

Date of experience: March 24, 2022
California
1 review
1 helpful vote
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Terrible customer service
February 25, 2022

Nice ring, however VERY POOR customer service. We purchased a ring and within 6 months my wife was missing 2 stones. We asked if the ring was resized to see if that was the reason the stones fell out. They assured me it wasn't... We sent the ring back (on our own dime), got the ring back a few weeks later and not even a week goes by and TWO MORE STONES GO MISSING! I contacted customer support and told them we are not interested in sending the ring back every week. That ignored my request. A week later I went online and asked why I didn't get a response and they said they weren't ignoring me and it was in the que. Two weeks go by so I send another email asking for a reply, they sent a short reply saying that I need to keep sending the ring back. I will not be recommending this company to anyone.

Date of experience: February 24, 2022
Mike C. — Moissanite Co Rep
over a year old

We are sorry the customer has chosen to not let us assist with repairing the ring. The first time it was repaired it unfortunately was in poor condition, having been subjected to an usually high amount of wear and tear with deep scratches and wear marks in the metal.

The reason the stones had come out of the ring was due to side stone prongs having been damaged. Unfortunately having us restore the ring to new condition won't prevent the ring from possibly being damaged again in the future. Nevertheless when Ricky contacted us, we immediately offered to assist him. He requested a return shipping label which we promptly supplied. However he then declined to send it in.

We offer a one year warranty against manufacturing defects, and even though it doesn't cover damage, we offered on multiple occasions to restore the ring to new condition (on 2/8,2/9,2/14,2/23, and 2/24). Unfortunately we need the customer's help to send in the ring. Without it, we aren't able to resolve the issue.

Jose L.
0 reviews
0 helpful votes
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I enjoyed going through the variety of selections that were available. My gf also printed out an info page that was very useful.

Date of experience: December 23, 2021
Canada
1 review
0 helpful votes
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Check the packaging before giving as as gift! I ordered and received a necklace. The necklace was nice and cost over $1000. So glad I opened the package to have a look before giving it as a gift. The photo speaks for itself. Very cheap and broken gift box. Customer Service says it must have been damaged in transit. Not true. All of the outer packaging (bag, box, another bag another box) was in place and perfect.

Date of experience: November 28, 2021
California
1 review
1 helpful vote
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My boyfriend (now fiancee) proposed to me two days ago with the stunning 1.25 ct Tiffany Solitaire! It is undecribable! Thank you Moissanite Co for not only making our dreams come true, but affordable as well! We will definitely be returning customers!

Date of experience: November 9, 2021
New York
1 review
0 helpful votes
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The quality of these gemstones are amazing. No one would know that these gems are not real. I do catch people staring and sometimes they reach out to touch them because they sparkle so. This way you can afford more carats. Don't think I will ever buy diamonds again, quality is just exceptional.The customer service is also excellent, answered all my questions. Go ahead, treat yourself!

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
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Perfect!
November 2, 2021

Thank you for all of your help. My rings are perfect! They look great, fit great, and look believable. I think I spent a hundred hours looking at ring designs on yours and Tiffany's web site - it was worth it. You helped me pick out the ring of my dreams!

Date of experience: November 2, 2021
New York
1 review
1 helpful vote
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Professional!
November 1, 2021

I recently upgraded my earrings to 3 prong martini earrings 0.66tcw! They are stunning and comfortable to wear. All you see is sparkle! They are just the right size for me and I didn't pay a fortune for them! Thanks to everyone at Moissanite Co!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Great!
October 15, 2021

We are expecting a baby so I told my boyfriend not to buy me a diamond engagement ring because it was too expense. He did some research and ended up buying me a designer inspired moissanite engagement ring and I was totally blown away at how exquisite the stone is. Everyone thinks he spent a fortune on my ring and I am not telling them otherwise! No disappointments here!

Date of experience: October 14, 2021
New York
1 review
0 helpful votes
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Absolute perfection!
October 12, 2021

My husband surprised me with thr216 as a replacement for my ering that was lost. This is the prettiest 3-stone ring I have seen in a while. The metalwork on it is so fluid and sleek, it's like butter on the hand! This ring oozes elegance and class. It goes wonderfully with my eternity band eband001b. Absolute perfection!

Date of experience: October 12, 2021
California
1 review
1 helpful vote
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I ordered a simple solitaire ring from Moissanite Co. And received it in just a few days. Even before I received it I talked to the customer service reps a few times to discuss the order and they were very helpful and responsive. After I got the ring and decided I wanted a different stone they allowed me to exchange it for another and within a week I got the new ring! I would HIGHLY recommend this company and will use them in the future for all of my moissanite needs! Why pay thousands of dollars for a diamond when you can show the same loving relationship and have money left over for an awesome honeymoon or the retirement account? The only thing that is forever with a diamond is the payment! Thanks so much for the great service!

Date of experience: October 8, 2021
Georgia
2 reviews
0 helpful votes
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My fiance purchased for me the Round Moissanite Antique Floral Style Solitaire Ring [sol267]. We were looking for a solitaire ring that was something a little different from the traditional styles out there. I love the floral design on the band. It gives the ring a very feminine touch to the ring and gives it that something extra lacking in other solitaires. The moissanite diamond is absolutely stunning! He purchased the solitaire with a 1 carat gem and it sparkles more brilliantly than a mined diamond and sets off the band in exceptional brilliance. Moissanite Co. Also offered a layway option that allowed my fiance to put down any percentage each month he chose before he paid it off in the third month. Their customer service is top notch. I wouldn't hesitate to purchase more jewelry from them again in the future.

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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Happy customer!
October 1, 2021

I bought loose stones to put in a custom made band. The 5 stones I got are all stunning. I couldn't be happier! They are leaps and bounds beyond any "real Diamonds" I have looked at. I can't imagine why anyone would pay more for a Diamond that is kept intentionally "rare" and can't compare.

Date of experience: October 1, 2021
Nevada
4 reviews
8 helpful votes
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I have a beautifully crafted engagement ring. Enr600 It shimmers and is definitely eye catching. I asked a million questions and was nervous to buy on line, however the ring turned out to be more than I expected. The gold weight is substantial and the prongs appear to be strong. Thank you

Date of experience: September 21, 2021
New York
2 reviews
0 helpful votes
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"Wow!"
September 20, 2021

Even though I picked out my wedding set from Moissanite Co, I still cried when he proposed because the engagement ring was so beautiful! The pc really doesn't bring out the brilliance, clarity & beauty, as in person. The most common compliment I receive on my ring is "Wow!". I can't thank Moissanite Co. Enough for making my proposal so special and unforgettable. I can't wait to pick out my soon-2-B husbands Moissanite Co wedding band!

Date of experience: September 20, 2021
France
2 reviews
0 helpful votes
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Great purchase!
September 14, 2021

My fiance proposed with a gorgeous Moissanite ring from Moissanite Co, and I get compliments everywhere I go! The sparkle in the sunlight and dinner light, is incredible! I love my engagement ring so much, that I purchased our matching wedding bands from Moissanite Co. Also. I'm glad Moissanite Co figured out that if a wedding band is to be worn for 50+ yrs, it has to be thick gold so it doesn't wear down. The weight of these 14kt white gold bands, plus matching princess stones, is superb! Now, I just have to get married so I can wear it!

Date of experience: September 14, 2021
New York
3 reviews
0 helpful votes
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Great!
September 7, 2021

I just bought the 6mm cushion stone and had it set in my current wedding ring setting, it is wonderful and so beautiful. I get lots of great comments on it.

Date of experience: September 6, 2021

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States