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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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California
1 review
1 helpful vote
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Excellent!
May 31, 2023

I ordered a 3 1/2 carat platinum ring recently and can confirm that even the very large stones exhibit excellent clarity and lack of colorization. The detail on the ring itself is very impressive and the halo stones are beautifully inlayed. There are only a few other internet sites that offer the variety of this company and none that can match the pricing. I have some other purchases in mind so now I have to get back to work to save up the cash.

Date of experience: May 31, 2023
Louisiana
1 review
4 helpful votes
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WOW!
May 29, 2023

All I can say is WOW! My husband and I received my wedding set today. When we opened up those blue boxes, we both said at the same time, "Yes!" We were hesitant with ordering on line, sight unseen, but we are very happy with our purchase! I cannot wait to see the reaction on people's faces! Thank you very much for ensuring the highest quality in your jewelry before shipping it.

Date of experience: May 29, 2023
New Jersey
1 review
6 helpful votes
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Beautiful!
May 26, 2023

My solitaire came in the mail a few days ago. I love it. I couldn't be happier. It is so shiny and beautiful. I know that when our anniversary comes around we will be shopping here. Any time I had a question, I logged on to the live chat with a customer service representative and they were more than willing to answer any questions I had. I am so thrilled with my experience with Moissanite Co.

Date of experience: May 25, 2023
California
1 review
1 helpful vote
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Incredible!
May 23, 2023

SO HAPPY I discovered MoissaniteCo and went to them for a custom piece! My local jeweler quoted me more than 2x the amount that I paid here, for the same design. And their CAD renderings made it so easy to see what I would like, or what I'd like to change. The employees involved in helping me create the custom ring were all very helpful, friendly, and quick to respond! I absolutely loved my experience. I will be coming back to have another custom piece made soon!

Date of experience: May 23, 2023
California
1 review
1 helpful vote
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Disappointment!
May 22, 2023

I recently purchased an engagement ring from MoissaniteCo and intended to us a coupon code that I had. However, to my disappointment, the code didn't work and so the price was higher than I expected. Also, I was under the impression that the matching band was included with the purchase, but it turned out that it was not. Despite these issues, I have to say that the ring itself is simply stunning and my fiance, Peg, has received many compliments on it. The brilliance and beauty of Moissanite is unmatched and I cannot comprehend why anyone would opt for a diamond.

Date of experience: May 21, 2023
Florida
1 review
0 helpful votes
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We had to buy my now wife a new ring due to a garbage disposal accident and the customer service was excellence through the process. The ring we got is beautiful and my wife gets compliments on it all the time.

Date of experience: May 19, 2023
Colorado
1 review
0 helpful votes
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Gift for mom
May 16, 2023

Moissanite Co has been very helpful and awesome in the process. My mom loves her necklace!

Date of experience: May 16, 2023
California
3 reviews
1 helpful vote
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Thank you!
May 10, 2023

I received my ring last night from my boyfriend (fiancee) and am so happy that we chose moissanite. I found out about moissanite about a year ago and have done a ton of research. It is absolutely amazing! Much better sparkle than a diamond and more than half the price. The customer service is top of the line! We ordered my ring on Sunday night and had it on Thursday! Thank you Moissanite and thank you Chris!

Date of experience: May 10, 2023
Michigan
1 review
1 helpful vote
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Great!
April 27, 2023

Today the engagement ring that my boyfriend and I picked out after weeks of research finally arrived. Although my boyfriend is waiting until my birthday to give it to me, I couldn't resist sneaking a peek. It is stunning and took my breath away. I appreciate the great communication through email and chat support, and I am beyond thrilled with the final product. However, upon inspection, I am regretting not opting for platinum as the white gold seems too light for my liking. I am still excited to wear it every day but just wished the metal was heavier.

Date of experience: April 26, 2023
Michigan
1 review
0 helpful votes
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Great!
April 27, 2023

Ln march 2022 l purchased 2 stunning beautiful rings, one 31/2 carat tiffany and one band with stones all round, the quality is amazing, strangers stop me in the stores and grab my hand and gasp is that real, l honestly don't think they believe me when l tell them it's moissanite. L would also like to add that chris is wonderful, very helpful and just a great company to deal with. If anyones wondering why it took me so long to leave feed back, the law firm l work for moved me to the u.k for 3 years. P.s believe me when l say my rings look as new as the day l got them and l never take them off.

Date of experience: April 25, 2023
Kentucky
1 review
0 helpful votes
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Beautiful
April 23, 2023

My son loves the wedding set, he cannot wait to propose to my future daughter in law!

Date of experience: April 23, 2023
Illinois
1 review
0 helpful votes
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I recently ordered a 1/3 carat pendant just to try out moissanite. I immediately thought I was wasting my money and wanted to cancel the order. My husband talked me into keeping the order going and just see what it looked like when it came. Well, it is beautiful! I asked my husband to honestly tell me if it looked fake. His response was "it looks like a really sparkly diamond". YAY! Why spend the money on real diamonds again? I will get years of happiness from this pendant and no one will know that I didn't spend $1,000. It is our little secret!

Date of experience: April 20, 2023
GB
2 reviews
0 helpful votes
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Love it!
April 18, 2023

My boyfriend and I had gone back and forth on getting a real diamond or a "man made diamond". I ordered a man made diamond from a website and it was clearly just a cheap CZ. So I was hesitant to order from here, but these aren't diamonds and don't claim to be so I figured what the heck. My boyfriend ordered the ring and OMG it is so perfect! It looks real, my parents were stunned when I told them what it really was. I'm in love with my ring and the sparkle is crazy! I'm thrilled with my ring and we didn't go in to debt with this purchase!

Date of experience: April 18, 2023
Illinois
1 review
0 helpful votes
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Ring Broke Twice
April 15, 2023

Ring broke twice. I purchased a ring, upgraded it to platinum and real diamonds on the side. Bottom of band broke in half. I took it to jeweler and they fixed it. This past week the engagement band lost a diamond and a few days later I realized why…the band near the main jewel also broke. Not happy with the quality. They also won't address the issue. They want me to ship the ring back to get a quote on how much it will cost to fix. I paid over 2K for this ring and would hope a ring would last longer than 3 years and I would hope the company I bought it from would service it. Lifetime guarantee is a false advertisement.

Date of experience: April 15, 2023
Mike C. Moissanite Co Rep
over a year old

We express our regret that Sheila did not accept our offer to assist with the repair of her damaged ring. Despite our multiple attempts to extend our assistance, she declined to send it to us and instead chose to have her local jeweler work on it. Upon examining the photo of the ring she provided, we noticed that the band appeared to be bent and misshapen, which likely led to the crack at the base. It appears that the jeweler who carried out the initial repair may have done so inadequately, resulting in the subsequent break. Hopefully her preferred jeweler will do a better job repairing it the 2nd time since she has refused our repeated attempts to help her.

India
1 review
0 helpful votes
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Great!
April 14, 2023

I was so excited when my partner gave me the cushion cut halo engagement ring, as it was exactly what I had wanted. The ring was supposed to arrive via FedEx, but it got delayed and added to the already high cost of the ring which had increased just before our purchase. Despite the inconvenience and added cost, I am now fully sold on the idea that moissanite is a great option and will last forever. My partner mentioned that the representatives at Moissanite Co. Were great in helping him choose the perfect ring, so I am grateful for their assistance.

Date of experience: April 12, 2023
Idaho
1 review
2 helpful votes
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Great!
April 3, 2023

I was eagerly waiting for my Moissanite engagement ring to arrive, and I was overjoyed when it finally arrived. Although it took about 8 business days, the wait was worth it! The stone is beyond beautiful and exceeded all my expectations. There is no other gemstone that can match the brilliance and beauty of Moissanite. When I took it out in the sunlight, it was breathtaking. The fire is incredible and it sparkled like a shooting star. I chose a 1.25 carat, 6-prong Trellis round solitaire. However, when I received it I realized that it needed to be resized, which was a bit of a hassle. Despite this, the customer service at Moissanite Co. Was fantastic. I even made a change to my order after I placed it and the online chat support was great. Chris in customer service answered all of my questions promptly. My fiancé and I were originally looking at diamonds, but with the high prices, we decided to go with Moissanite and saved the extra money for our wedding bands.

Date of experience: April 3, 2023
Florida
2 reviews
0 helpful votes
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Good!
March 23, 2023

I've ordered a 4 prong solitaire with a 9.5mm moissanite. The beautiful box arrived without problem. Now I open the box, and I understand that 1) I will never buy diamonds again, and I will sell my actual diamond. 2) Before receiving the ring, I thought I would tell everyone that this stone is not diamond. But today, I don't see any reason why I would do this. It is just too similar to the real thing, without loupe there is no way to tell the difference. MoissaniteCo, I'm moved by the quality of the craftsmanship: the 950 platinum ring just looks as good as my platinum ring, but with the loupe, I can notice the moissanite is better set than my diamond. The whole process was flawless, I will buy again very soon. I can't thank you enough!

Date of experience: March 23, 2023
Florida
1 review
0 helpful votes
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GREAT SERVICE
March 13, 2023

Excellent service - fast and efficient! Beautiful product :)

Date of experience: March 13, 2023
Nevada
1 review
0 helpful votes
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I live in Switzerland where we are not used to shop online, so I was a little bit afraid... but everything was ok! In just 8 days I received my jewel. I bought 2 carats earings (ear023). They are really amazing. Gorgeous like diamonds!

Date of experience: March 13, 2023
Washington
2 reviews
0 helpful votes
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After lots of deliberation and seemingly endless websites I found this one and was able to chose exactly what I wanted. A grooved cathedral platinum setting with an oval stone. It arrived to the UK very promptly and my new fiance is so very happy with it. I would highly recommend this company to anyone not intersested in spending silly money for the same effect you can get for a very reasonable price.

Date of experience: March 7, 2023

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States