Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Moissanite Co

Moissanite Co

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moissanite Co?
grey stargrey stargrey stargrey stargrey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Nora Kathy J.
Unfollow Nora Kathy J.
Share Review
Report Review

Best company and best service ever.
October 23, 2023

I was very please with the whole experience. I decided to get a larger size and the return process was very easy and the upgrade was very easy.

Date of experience: October 23, 2023
District of Columbia
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Share Review
Report Review

I originally sized my partner's hand with a ring she wore all the time, but as it turns out, it was an oversized ring! We went to a jeweler after proposing and sent it to Moissanite to be resized. The team was kind, still gave me a discount despite being a few days out of warranty (that was a risk when ordering. I needed the ring for a very specific proposal date when we were out of town), and very quick to return the ring so my partner wouldn't miss it for too long. It fits great, but unfortunately, the pave band does look slightly uneven with the gem. If you tilt it a little, it almost looks like it's not, that's how minor we're talking, but both her and I noticed it independently, so it's definitely there. That said, most the band is hidden by her finger when wearing it and it's so slight as to not really be a problem. Most importantly: she still loves it.

Date of experience: September 26, 2023
Ohio
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

So far so good
September 25, 2023

She loves it so far and she's hard to please with stuff like this

Date of experience: September 25, 2023
Arizona
1 review
0 helpful votes
Follow Loraine B.
Unfollow Loraine B.
Share Review
Report Review

Thank you so much!
September 19, 2023

I've been wanting to get a new wedding set for a few years now and my husband wanted to give me something for my five year anniversary of being cancer free. I haven't been able to find what I've been looking for because I am so picky and I wanted some bling. And let's face it, bling costs a lot. I heard about moissanite jewelry and decided to research it myself. I came across moissaniteco.com and there was the wedding set I had in my head for years. I thought it didn't exist. I then researched the company and even contacted the chamber of commerce in Las Vegas. The service with this company is timely, the online support is wonderful and accomodating. My ring is absolutely beautiful, I can't stop looking at it. I would definitely buy again from moissaniteco.com. Thank you so much, I am very happy!

Date of experience: September 19, 2023
Michigan
2 reviews
0 helpful votes
Follow Ralph L.
Unfollow Ralph L.
Share Review
Report Review

Excellent!
September 11, 2023

I just want to thank the folks I've dealt with on this website, I've hesitated but now am impressed for their great service. Communication thru emails were excellent and I am happy for the purchased I made. This stone has the sparkle of a diamond, even better.

Date of experience: September 11, 2023
Pennsylvania
1 review
0 helpful votes
Follow Micah J.
Unfollow Micah J.
Share Review
Report Review

Thank You so much!
September 5, 2023

I just recieved my 1.5 carat square brilliant engagement ring. I can't stop looking at it. It is everything I thought it would be and then some... the shine is amazing, the size is breath-taking, and I am sooooooo happy! I will order my band now to match...and I will use my reward points that I have earned.Thank You so much!

Date of experience: September 4, 2023
New Jersey
1 review
1 helpful vote
Follow Helen S.
Unfollow Helen S.
Share Review
Report Review

Ring is amazing!
September 1, 2023

I just received my engagement ring today (eng063) and it is absolutely beautiful! I was not quite sure what to expect and had done a lot of research about moissanite and everything stated on the website is true. My ring is amazing, everyone compliments me on how sparkly it is (but not too much to look fake) and has no idea that its not a diamond!

Date of experience: September 1, 2023
New Jersey
1 review
0 helpful votes
Follow Zain G.
Unfollow Zain G.
Share Review
Report Review

Beautiful ring!
August 30, 2023

I just received my 1.2 ct three stone engagement ring and am absolutely in love with it. The stones are absolutely beautiful and the band fit perfectly. Thank you for wonderful service and a beautiful ring!

Date of experience: August 30, 2023
Georgia
1 review
0 helpful votes
Follow Roger A.
Unfollow Roger A.
Share Review
Report Review

Extremely happy customer
August 28, 2023

I sent my wife's wedding band in to be cleaned, resized, and a stone replaced. WOW what a great job. It was quick, easy to do, and affordable. Thank you so much.

Date of experience: August 27, 2023
Illinois
1 review
0 helpful votes
Follow Grant M.
Unfollow Grant M.
Share Review
Report Review

Awesome
August 25, 2023

The process was very easy and simple and despite being shipped it still turned out perfect. Couldn't have asked for a better quality while also keeping the price down!

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
Follow Clay S.
Unfollow Clay S.
Share Review
Report Review

Perfect!
August 25, 2023

For an Anniversary number thirty-two, Aperfect time to say 'I love You'. Something special needed for a special night, An Italian Restaurant, table for two, just right, Good food, Champagne and candlelight, With my beautiful wife with eyes sparkling bright. The little gift given just before coffee and liqueur, A moment treasured, a surprise and pleasure so pure. The 2.5ct princess cut stone sparkling with a lustre so true, The most perfect way for me to say, 'My Darling I Love You'. It could have been a diamond on the night! But for that extra special touch it just had to be MOISSANITE.

Date of experience: August 25, 2023
GB
3 reviews
2 helpful votes
Follow Evangeline T.
Unfollow Evangeline T.
Share Review
Report Review

I love it!
August 10, 2023

I got my 2ct three stone Trellis Lucerne ring last August. I love it too much, I wear it anytime, anywhere even when i sleep or bathe! I love it more than my wedding and engagement rings! Hahaha! It is soo sparkly, shiny that my husband and friends ("perfect" was my officemate's word) told me to just wear it only on occasions and when not commuting. I could not really do that so I had it redesigned instead as a pair of stud earrings (the 0.5 sidestones)and a 2T Tiffany inspired Etoile ring (the 1ct center stone). This way, I can wear my moissanites anytime, anywhere without them being too eye-catching and conspicuous.

Date of experience: August 10, 2023
Ohio
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Promise ring
July 31, 2023

She loved the promise ring. Quality was amazing, gonna order the engagement and wedding ring soon...

Date of experience: July 30, 2023
Virginia
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Beautiful Jewelry
July 4, 2023

I have ordered several pieces of jewelry from you for a few years now, and they are very beautiful...I wear at least one of them everyday. You have great service and I have never had any issues. Thank you!

Date of experience: July 4, 2023
India
1 review
0 helpful votes
Follow Lious W.
Unfollow Lious W.
Share Review
Report Review

Very surprised!
June 30, 2023

I got a 2.2 carrot 3 stone princess cut in platinum for my soon to be wife. She was unaware of the ring, and was pleasently surprised at the beauty of the ring. She knew I was looking at Moissanite, but was unaware it would look like this. Quite frankly I was very surprised by the fire and brillianes of this ring. It blows diamond away as far as the beauty and looks. I won't buy diamonds again now that I found Moissanite.

Date of experience: June 30, 2023
New York
1 review
0 helpful votes
Follow Justine C.
Unfollow Justine C.
Share Review
Report Review

Gorgeous!
July 20, 2023

I ordered one of the antique style rings. Moissanite is mostly flawless and clear. I can hold a moissanite stone next to a real diamond and there is no difference. The ring came exactly as shown and advertised. The detail work was amazing, the stones were gorgeous. However it was a much wider band than what I had anticipated. I am going to exchange it for another ring through the same company I think. The customer service is a little slow and I was confused about the return policy at first. Luckily, I read the entire policy in time to change my order. Some people are upset about the restock fee, but it's right there in the policy. You just have to read it. They also will not let me drop the ring off for exchange, even though I live in Las Vegas. This is strange to me, but maybe it's just a ship facility. Overall, the ring was gorgeous, the price was right, and I hope my next ring is just as nice.

Date of experience: June 28, 2023
Illinois
1 review
2 helpful votes
Follow Mariana N.
Unfollow Mariana N.
Share Review
Report Review

Disappointed
June 26, 2023

I was so excited to receive my moissanite earrings, but was disappointed to find that the threaded backs I chose kept falling out. I wish I had gone for the locking backs instead. Despite this issue, the earrings are gorgeous and I love the affordable prices compared to other jewelry retailers. I am eager to explore more of the Moissanite Co. Collection, especially their wedding designs, as I recently lost my solitaire ring. I will definitely keep you updated on my future purchases.

Date of experience: June 26, 2023
North Carolina
1 review
3 helpful votes
Follow Crystal N.
Unfollow Crystal N.
Share Review
Report Review

Wow!
June 20, 2023

I received my fiance's engagement ring today. All I can say is... WOW! We're truly intoxicated by its beauty and excellent craftsmanship. Thank you for making something so special, that shines like her smile and that reflects her incomparable beauty.

Date of experience: June 20, 2023
Pennsylvania
1 review
1 helpful vote
Follow Marcia M.
Unfollow Marcia M.
Share Review
Report Review

Disappointed!
June 16, 2023

I recently celebrated my 30th anniversary with my husband and I was given the chance to pick out a new piece of jewelry. I was initially drawn to diamonds, but the prices were just too high for my liking. Instead, I decided to take a look at moissanite, as I already owned a pair of moissanite stud earrings that I adored. Although I was impressed by the selection on the moissanite website, I still felt like there could have been a larger variety of styles to choose from. Furthermore, I was disappointed to find that there were limited options for larger ring sizes and the sizes that were available were not returnable for a refund. Despite these challenges, I ultimately decided on a 2.35 tcw ring and I am thrilled with my choice. The ring is more beautiful than I could have imagined and the price was much more reasonable compared to what I would have paid for a similar-sized diamond. Additionally, knowing about the issues surrounding blood diamonds made me feel even better about my decision to go with moissanite.

Date of experience: June 16, 2023
Ohio
2 reviews
0 helpful votes
Follow KELLY W.
Unfollow KELLY W.
Share Review
Report Review

As always a great experience!
June 5, 2023

We contacted these guys for a custom wrap for a ring we had purchased from them years earlier. They quickly responded with a cost and a rendering of the wrap. It was perfect! Arrived on time and went smoothly. Making plans to buy more jewelry in the future.

Date of experience: June 4, 2023

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States