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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Thank you so much!
I had so many questions and they were so helpful! I must have asked 50 questions over a period of 6 months or more bf we ordered the ring. The ring is exactly what we envisioned it to be. It's beautiful...stunning actually and we couldn't be happier with it. I believe that this is going to be the next greatest thing.bc people cannot tell the difference between stones...and you can get the setting you've always dreamed of along with the size/shape stone that you've always dreamed of for 1/4 of the price. Thank you for everything...and being so discreet with the delivery.
My fiance couldn't be more happy with her ring! The ring without a doubt looks better than 99.9% of the diamond ones I looked at and didn't cost nearly as much! I was very skeptical of buying moissanite, looked at hundred of diamonds in person and did months of research. You can spend 10k+ to get a 1 carat diamond that is nearly flawless in terms of the 4C's or you can spend a tenth of that and get a gorgeous moissanite rock that actually is! Couldn't be happier with the purchase and would recommend moissy to anyone!
I have never had such an awful experience with a company during a time that should be the happiest. I bought my fiancé's ring in December and proposed in April because of a family emergency and in less then two months the white gold is turning gold like she's had the ring for years and 2 side stones have came out! I contacted the company and they refused me a refund only a repair, why would I want to keep getting it repaired judging by the threads it's not only me that has had issues it's disgusting they rip people off with poor quality and poor craftsman rings. I am going this week to 2 other jewelers because I went yesterday and one of the jewelers said the entire ring was Moissanite but the side stones were supposed to be diamond.
Always easy to shop and find what you want
I love this products through the store but they need a phone number for questions and issues as this causes a delay in ordering and some hesitation with many. I have bought several rings from them in the past and all were lovely work. The 4th ring I received (exchange for a larger stone) had a crooked head on it and I received it later than expected. They shipped it overnight and would not refund the shipping costs to me or back for the faulty item. Was not pleased. I still have credit on file so I would prefer to get a ring that I love and be taken care of for an item that had issues.
Quick, easy, and great products:)
The partner got exactly what she wanted!
Hello, I don't know if I should make a call about this but the stone will bend like the metal.
I love the variety and ease of site use, I can't wait to see this beautiful ring in person!
A beautiful band to go with the perfect ring!
Love their rings, and their customer service is excellent. If you are on the fence regarding ordering, take my advice and don't hesitate - you won't be sorry. This last order was just as perfect as all the others. Chris once again helped me by answering all of my questions. I couldn't be more pleased with this latest purchase and will recommend everyone I know to MoissaniteCo. Cheryl
The process for check out is not explained properly. The adding of the total Dollar amount
I love my beautiful stone. Purchased a moissionite co brand 2mm loose stone and received it very quickly. Took it to a local jeweler. It tested like a diamond! He was very impressed with how beautiful it was. I'm extremely pleased with my purchase!
We've had our ring for about a month now. My wife gets tons of compliments on it. It is really quite beautiful. I was a little scared to spend over $1k on something I had never really had any experience with but after a lot of reading and YouTube videos I decided to take the plunge. I ended up selecting the MoissaniteCo Brand stone for the value. It's absolutely stunning. If you're looking for an AMAZING ring, and aren't looking to get totally ripped off by the diamond industry go with a moissanite and MoissaniteCo for wonderful service.
Good exchange process
I picked the 3 carat princess cut with 8 princess cut channel set side stones engagement ring with the matching princess cut wedding band. Its beautiful! I love it! Receive many compliments. I've had the ring about a month now and it's still beautiful. My ring took the longest time frame to receive and I was anxious to get it. I paid the additional $25 for overnight delivery and it shipped 2 weeks later on a Friday which had me wait until Monday to be delivered. I was slightly worried about the ring sitting in a facility over the weekend instead of being delivered next day.
Great communication with custom orders. Quick and easy checkout.
So pretty! She loves it and how it sparkles!
Sales staff has been very helpful and prompt answering my questions.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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