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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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MoisanniteCo was outstanding in terms of customer service! As soon as I sent my email asking about customizations, they immediately responded, and continued to respond to my questions promptly the rest of the day. Other websites had still yet to contact me after I sent my inquiries, so I am very pleased with the service I have been provided!
Easy to follow instructions
Needed a last minute repair to my (now wife's) engagement ring before our wedding. Customer service was able to repair the ring in time and overnight it no problem! Appreciate the reasonable cost and quality of their rings.
Love the updated website, and a wide selections of styles.
I just want to thank Chris and Katrina for helping me out with this purchase. They turned our unfortunate situation into a upgrade.
Gazillions of choices, incredible value, and high quality offerings.
I always and still get lots of compliments on all the jewelleries I purchased from here. Affordable and reasonable price. Easy checkout process!
This is one of several orders I have received and I am very pleased with them all! Excellent quality!
Site is easy to navigate. The images and videos are super helpful. My fiancée loves it. Thanks MoissaniteCo!
The process was fast and the web interface was easy to go through.
So far so good! I like all the options, its almost impossible to find a bezel ring, we are super excited
Great experience, no issues.
Customer Service is always quick and helpful. My fiancé loves her engagement ring and I hope she loves her wedding band just as much, perhaps more!
The site was incredibly easy to use and the prices were reasonable. I had been shopping around for the right engagement ring but between the price and options, it seemed the easy choice to go with a ring from Moissanite Co. The order was shipped within the timeframe promised on the website. The ring is everything I expected it to be and am very happy with the entire process and product.
Would like to see a phone number to call and talk to a real person, other than that the website is great!
Great experience, website is easy to use and plenty of information provided.
Great Customer service! Katrina, Chris and Elizabeth are very responsive and helpful! I'm always delighted with my rings from Moissaniteco
Very communicative, even with a custom design that was a little difficult! We are very happy
My experience with Moissanite Co So far has been wonderful. I have been working with someone about customizing an engagement ring and they have been super helpful. They have gotten back to me in a timely manner and has told me about the process and how it all works. So thank you so much Moissanite Co.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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