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Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Thank you! My sister referred me after her purchase and I was so impressed with the quality I just placed an order myself.
We loved the rings and the overall process of buying. But the status updates for orders can be improved - I had to use the chat several times to figure out the status of my order as it took more than 10 business days for my rings to be produced and shipped.
Helpful customer support and sales staff
Great website. Customer service was very helpful and fast with the couple questions I had. Received a stunningly beautiful ring in the expected time frame.
She loved it too!
Moissanite Co's website was easy to use and ship time was very fast. I couldn't be happier with my purchase - it was even more beautiful than I expected.
This is the second engagement ring my family and I have gotten from Moissanite.com. Repeat customers. Happy customers!
Great rings easy used website
The communication and service was great. My custom ring arrived exactly as requested.
IT WAS VERY EASY TO ORDER...THEY HAVE GREAT ROCKS
Pretty simple process
My order was very easy to place. Also, having the online support from customer service made it simple to get answers to my questions.
Nice selection and an easy ordering process.
I received my 4ct H&A colorless engagement ring and words can't describe how beautiful it is. The stone looks just like a real diamond but better. The stone is colorless, no yellow hues at all, but not so white that it looks fake. My setting was custom made and the ordering process was easy and Chris answered all my concerns and questions. I could see why they wouldn't have a phone number to call, because the phone calls would be endless. It took me months of research and nerve to call and place this order bc there wasn't a LIVE person to talk to and because my ring was a custom order I couldn't return it God forbid I didn't like it, but thank god that's not the case. Please do not hesitate to order from this website and I'm so glad I found it and will be ordering more jewels in the future. Oh and the ring came so fast 2 weeks from beginning to end and they sent me a picture of the setting for my approval BF setting the stone.
Great product;great service!
Customer service is outstanding. Questions are answered promptly. Very smooth transaction.
Chris was extremely helpful and answered all of my questions right away! I was hesitant to purchase from MoissaniteCo because I couldn't see the product in advance, but I am thrilled with my rings. They are beautiful and I have received so many compliments I can't recount them all. I would definitely recommend your company to anyone looking for an affordable and beautiful diamond replacement.
Web site is excellent and easy to shop around.
An excellent shopping experience! Chris was very helpful in allowing me to use a previously purchased stone in a new ring make. Production time and shipping were both quicker than I expected, and the rings are so well made and absolutely beautiful!
Would recommend Moissaniteco to anyone looking to buy jewellery.
The website could use an upgrade but everything else is great. Big fan of the 360 video view of the rings.
Very easy with so many options. Reasonable price and the stone looks great
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members