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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Ben U.
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Love your site
May 22, 2017

Love your site. Very easy to find just what I'm looking for. Any my fiance's moissanite engagement ring is absolutely stunning!

Date of experience: May 22, 2017
Nic A.
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Easy to navigate through the website
May 22, 2017

Easy to navigate through the website. Stones are gorgeous, but I Wish that I could choose the stones based on grade

Date of experience: May 22, 2017
Jessica M.
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Great shopping experience and the stone is absolutely gorgeous; I would buy from this store again in the future for my fine jewelry needs :). One question is regarding the code on the stone itself vs the certification paperwork. We could not find a match for the code on the stone and the cert papers. I would like to understand what I am missing.

Date of experience: May 21, 2017
MrsCF O.
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Wonderful company to work with!
May 21, 2017

Wonderful company to work with! They answered tons of questions for me before I ever ordered, and then continued to be extremely helpful as my questions continued after I received my order. I was originally very leery about ordering online because my ring size is so small (3.5) that I wouldn't have been able to return it if I didn't like it. And when I first received it the center stone was so large I really was having a bit of buyers remorse, especially knowing I couldn't return it exchange it because of my ring size. However, I adjusted to the size, and moissaniteco answered lots of questions I had about helping to soften the look a little. Overall I couldn't be any happier and I've recommended the company to many friends and family members.

Date of experience: May 21, 2017
SHANSHAN M.
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Live chat response very fast
May 21, 2017

Live chat response very fast. Order and payment very smooth. I am a buyer from Singapore. I received my ring only three days once it ship out from US. I was very surprised, the ring looks so beautiful. Best selection of beautiful Moissanite rings online. Fantastic! Thank you.

Date of experience: May 21, 2017
Andrew F.
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MoissaniteCo makes it easy
May 20, 2017

MoissaniteCo makes it easy. Fiancee loved the engagement ring and the reward points made the wedding band purchase a no-brainer.

Date of experience: May 20, 2017
Lisa S.
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It was a wonderful experience shopping with this company! The staff were so responsive and patient when I emailed them multiple questions, both when I was trying to design my ring as well as when I was starting to get worried when a month had passed and the ring still hadn't shipped. I do wish that I could have received my ring earlier, but I think that's mostly because Amazon Prime's 2-day free shipping has totally spoiled me when it comes to shipping times. My biggest suggestion is to add real-life pictures of the rings to the site or maybe include the videos of the rings that on your Instagram. I think it would make the shopping experience even better bc they show just how beautiful the company's rings truly are! My center moissanite ended up looking a little smaller in person than I thought it was going to be, but it's still VERY beautiful. I'm very proud to wear it not only because I think it's so beautiful, but because I also know that it didn't make as much of a negative impact on the environment. Also, thank you for offering palladium as an option. As a metal that looks like white gold but never needs to be sent back to have its rhodium re-plated every now and then AND is lighter than platinum (my small child hands make it really noticeable when a ring is heavy), your palladium offering was the perfect solution for me. Thank you MoissaniteCo for helping me create a beautiful ring!

Date of experience: May 20, 2017
Val P.
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Quick and easy
May 19, 2017

Quick and easy. No problems.

Date of experience: May 19, 2017
chass Q.
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May 19, 2017

Date of experience: May 19, 2017
Jesse b.
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My fiance and I couldn't be happier with her engagement ring. Just Ordered the matching wedding band. Will continue to purchase from you guys.

Date of experience: May 19, 2017
Lauren Z.
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Purchase is easy, have a few issues with inconsistency of stones on an eternity band however, this will hopefully be fixed shortly. Otherwise my shopping experience was fantastic/

Date of experience: May 19, 2017
Lauren C.
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I've had many questions through this process. Chris answered them all! My experience has been nothing but enjoyable.

Date of experience: May 18, 2017
Sally B.
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I am happy with my purchase
May 18, 2017

I am happy with my purchase

Date of experience: May 18, 2017
Pamela Z.
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Great customer service
May 17, 2017

Great customer service. I was able to get my ring customized perfectly.

Date of experience: May 17, 2017
Stephen W.
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Customer service responds quickly and professionally, offering great alternatives where available. Have always enjoyed the products and service we have received!

Date of experience: May 15, 2017
Cheryl S.
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Quick and easy!
May 15, 2017

Quick and easy! Everyone I spoke with was very helpful!

Date of experience: May 14, 2017
Luckyrebecca V.
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May 14, 2017

Date of experience: May 14, 2017
Julie Y.
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Great experience :)
May 12, 2017

Great experience :)

Date of experience: May 12, 2017
Nathanael O.
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Very satisfied looking forward to my future with my wife to be Thank you for everything

Date of experience: May 11, 2017
mia s.
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Easy
May 10, 2017

Easy

Date of experience: May 10, 2017

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States