Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey stargrey stargrey stargrey stargrey star

Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
This company does not typically respond to reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow DY Q.
Unfollow DY Q.
Share Review
Report Review

Quality items
March 30, 2025

I have been impressed by the quality of the items I have received. Appropriately sized as well.

Date of experience: March 30, 2025
Virginia
2 reviews
0 helpful votes
Follow Peggy Q.
Unfollow Peggy Q.
Share Review
Report Review

Customer service
March 30, 2025

The online chat was very helpful. The swimming suits were as described and very nice

Date of experience: March 30, 2025
Ohio
1 review
0 helpful votes
Follow Lana K.
Unfollow Lana K.
Share Review
Report Review

Excellent selections
March 30, 2025

I love shopping with Modlily! The prices are reasonable and the selections are outstanding! Everything I've ever purchased was perfect!

Date of experience: March 30, 2025
Missouri
1 review
0 helpful votes
Follow KeelaRae T.
Unfollow KeelaRae T.
Share Review
Report Review

Swimsuits
March 30, 2025

Love the variety and the price. Have never bought from them so hope the quality is good

Date of experience: March 30, 2025
Michigan
1 review
0 helpful votes
Follow Jayne Z.
Unfollow Jayne Z.
Share Review
Report Review

Satisfied with Modlily
March 30, 2025

I am very happy with the purchases I have made from Modlily. With the exception of one top, everything has fit true to size. The quality is great. I have recommended your comfy to my friends.

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
Follow Nana C.
Unfollow Nana C.
Share Review
Report Review

Good Buy!
March 30, 2025

Love Modlily clothing. Fits to size and the prices are reasonable.

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
Follow Judy L.
Unfollow Judy L.
Share Review
Report Review

Happy in Georgia
March 30, 2025

Great quality! Sizes are accurate. Website is easy to navigate.

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

Easy side to use
March 30, 2025

It was good except for as your scrolling down and you look at something when you go back it goes all the way to the top kind of frustrating

Date of experience: March 29, 2025
Illinois
1 review
0 helpful votes
Follow Tammy T.
Unfollow Tammy T.
Share Review
Report Review

Swim wear
March 29, 2025

I love modlily! True to size and great quality! Beat place place place to buy a swimsuit! Very responsible in price

Date of experience: March 29, 2025
Canada
1 review
0 helpful votes
Follow Teresa E.
Unfollow Teresa E.
Share Review
Report Review

Bathing suits
March 29, 2025

They are beautiful wait to see them when they arrive

Date of experience: March 29, 2025
Arizona
1 review
0 helpful votes
Follow Vickilyn G.
Unfollow Vickilyn G.
Share Review
Report Review

Dress purchase
March 29, 2025

Only concern was I placed 3 dresses on order but could only see two of them in the checkout, guess one was not immediately available but I still wanted to see what was ordered.

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
Follow Carter D.
Unfollow Carter D.
Share Review
Report Review

Bathing suits have been great!
March 29, 2025

The size chart has been spot on and delivery time was impressive

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
Follow Pamala D.
Unfollow Pamala D.
Share Review
Report Review

Great merchandise and service
March 29, 2025

I have experienced the same great experience with Modlily that I have come to expect. Merchandise quality and the price is good.

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
Follow Annie C.
Unfollow Annie C.
Share Review
Report Review

Clothes
March 29, 2025

Easy and beautiful clothes, very excited to see them when they arrive

Date of experience: March 29, 2025
California
1 review
0 helpful votes
Follow Leigh Ann W.
Unfollow Leigh Ann W.
Share Review
Report Review

Cute stuff
March 29, 2025

Quick and easy…… can't wait to get it., great for vacation. Hope quality is good

Date of experience: March 29, 2025
GB
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

Wedding
March 29, 2025

No problem ordering dress looks beautiful.
Easy to order and hopeful it will look good. Reviews give good report

Date of experience: March 29, 2025
California
1 review
0 helpful votes
Follow M U.
Unfollow M U.
Share Review
Report Review

Great quality
March 29, 2025

Just placed another order. Bathing suits are beautiful quality

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
Follow Annie M.
Unfollow Annie M.
Share Review
Report Review

Easy order
March 29, 2025

I have always had great success with ordering! If I have a problem with order CSR has been helpful as well

Date of experience: March 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Beth U.
Unfollow Beth U.
Share Review
Report Review

Cruise
March 29, 2025

I bought 6 of these suits now only one didn't fit the way I like but can't wait for this one Love them

Date of experience: March 29, 2025
Missouri
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Share Review
Report Review

Cute tops
March 29, 2025

Love the tops. Have several. Nice material and true to size fit.

Date of experience: March 29, 2025