Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like this companies style of clothing. Purchased 4 items and they look amazing.
I ordered two sizes on my first order because I was not sure of sizing chart but sizing is true to chart. Excellent company to deal with, quick customer service email response and fast shipping. Have now ordered a dress. 😊
I have ordered from Mod lily 3 times now hopefully this time will be great as well. Everything else that I have ordered in the past have been great.
I needed to return a bathing suit as I ordered the wrong size.
Modlily never fails with great fitting clothing, always a style for every body type.
I purchased 3 suits. One piece fits great! Two pieces would be nice if you could mix and match sizes. I could use a smaller top, but the the bottoms are great.
I would like to know if l order a one time jumpsuit because the order allowed me to take a picture of my credit card
Pretty styles. First time buyer. I hope they are winners once they arrive at my door.
I ordered the wrong size and requested to return and then replace with correct size. It was immediately mailed back. Tracking shows it's been received. I asked where my replacement order is and was told the first has to pass inspection. I requested my new order be sent. You take forever to deliver and this just delays it longer
Great choices and great looking products. Will definitely will shop again!
I never have problems with any of the clothes I purchase from Modlily. Excellent styling, always different from any other supplier and good fit. I am 85 years old, and love to be fashionable.
You make it very easy to locate and comes in different colors within the styles
Everything l have gotten from here has been great so far! Thanks
I love ordering from Modlily. Long time customer! Always a great selection.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

