MobikWik

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MobikWik Reviews Summary

MobikWik has 95 customer reviews and ranks 183rd in the Payment Processing category. Common review topics include credit card.

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India
1 review
0 helpful votes
Follow Praveen P.
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You can't just make a repayment of your EMI on the EMI date or before it through any other means. If your NACH mandate is cancelled or you have changed your bank and you want to pay your EMI on its due date or before the due date, you cannot just pay it. You can pay it but you are forced to pay a late payment fees.
Their system is designed in such a way that you cannot just pay the EMI amount.
You are forced to pay the late payment charges, despite knowing the fact that you are not late for the payment.
Worst customer service as they are not trained in customer service but work on behest of their institution.
Still wondering why they not under the radar of RBI.

Date of experience: March 5, 2024
India
1 review
0 helpful votes
Follow David S.
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Daylight SCAM
February 16, 2024

MobiKwik MobiKwik Kyc MobiKwik This is a day light scam, when you call customer service they say they do have much access to assist, if you ask to transfer the call to supervisor or a manager they say they can't do that. One point they will discontinue the call.
I paid my dues, they said remaining 1RS was there and now the penalty charges is RS4000+, I raised multiple tickets, without resolution they resolve the query.

Okay I didn't paid that RS 1 on time someone should have contacted me right either via call or atleast email. No you guys didn't do that, when I realised there is drop in cibil got to know this bloody MobiKwik is still active when I call and inquired, you people said 2 months due. Okay let me know the 2 months penalty amount I'll close this account once and forever. They say they can't do it. Then what the hell you guys can do? I'm tired of raising multiple tickets and sending email to your team who don't even care to respond and just close them resolved.

Can someone help me out of this $#*!ty app please.

Date of experience: February 16, 2024
India
1 review
0 helpful votes
Follow Ansār I.
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Fraud company
January 24, 2024

For 10 rupees charges MobiKwik added 4181/- penalties.
Third class company with pathetic services and customer service is also below average.
Fraud company!

Date of experience: January 24, 2024
India
1 review
0 helpful votes
Follow Abhinav A.
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MOBIKWIK IS CHEATING
January 4, 2024

Mobikwik is involved in fraudulent practices. If you use their pay later service, they will debit it from your pay later credit, transaction would remain pending and they will ask to pay for that with processing charge, if you don't pay they will add penalty to your total bill. Never use their application

Date of experience: January 4, 2024

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India
1 review
0 helpful votes
Follow JAMALUDDEEN ..
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Very bad
December 9, 2023

This is a very bad company trapping in loan. I had taken a zip loan of Rs. 4000 and got it closed 4 months ago but till now it has not been updated in the CIBIL. My CIBIL went down due to bad services. While i sent him mail lots of time but no response from that side.

Date of experience: December 8, 2023
India
1 review
0 helpful votes
Follow Siddiq A.
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Mobikwik ShutDown.
October 10, 2023

Mobikwik ShutDown. Worst Service. I have sent an email regarding My ForeClosed Loan to you and close my loan account and Refund my money which 3 month EMI Overpaid and i am writing daily emails to concern team and department, No Use of Emails. Mobikwik are Cheating and Looting Money from the Public and i kindly request RBI should take action against this and banned the Mobikwik Company. No customer support for any help. Worst customer service. Please don't use this app. It's a perfect well planned scam.

Date of experience: October 10, 2023
India
1 review
1 helpful vote
Follow Rahul K.
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Cheating and fraudulent charges
September 23, 2023

Cheating me of RS 7700 which I have paid for just 650 rupess. I just booked train ticket for RS.650. No proper customer service to reach. I end up paying because it's affecting my credit score. They made to pay. If not I will end up loose credit score.

Date of experience: September 23, 2023
India
1 review
1 helpful vote
Follow Isha G.
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Fraud company steals private data
August 29, 2023

Even if ur late to pay a week they illegally access your contacts and start calling ur parents,relatives.
Do not install or use its wallet

Goi if u value ur citizen either penalize such companies or ban them in india

Date of experience: August 29, 2023
India
1 review
2 helpful votes
Follow Neha C.
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Indecent collections caller
July 26, 2023

I had a conversation with a girl regarding my payment. You am using the app from 7-8 months and have always made payments on time. This time I forgot to pay and they charged huge amount of late fine. So I was actually waiting for a call from the service so that I can talk about a waiver. When u got the call I could not pick up. The lady name: Natasha Sharma talked without manners and was shouting at me… she made attacks on my personal financial status. She used derogatory language which is not acceptable. Overall not very reliable app in just one month you charge so much late fine n when asked for waiver the customers are treated with disrespect. Very bad and saddening experience.

Date of experience: July 26, 2023
India
1 review
1 helpful vote
Follow piyush J.
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Extra charg
July 25, 2023

I am already pay 5 July of my bill date and company will be extra charg 635 rs
Mobikwik agent call me & talk me other lagega gaali & all
Rating 0

Date of experience: July 25, 2023
India
1 review
1 helpful vote
Follow Payal M.
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Worst fraud app
July 11, 2023

Worst.I was using their Mobikwik zip facilities last year, Due to my health issues I was unable to repay on time, their recovery agent contacted me for the payment,she gave me offer of Penalty waiver If I made the payment on the same day,I arranged money from someone else and asked her that if the waiver is approved or not,She confirmed and I made the payment of total billing value. But now they are again harrassing me for the balance payment( waived off penalty)+ new penalty. This is ridiculous

Date of experience: July 11, 2023
India
1 review
1 helpful vote
Follow Sukleshwar M.
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Fraud company.
June 2, 2023

I strongly suggest not to use this as for any transaction. They hold your hard earn money to their account and no guaranteed return when you will receive your money back. Never never do any transaction through these app. They have only 1 answer that it was server issue or bank server issue if it's bank server issue how money got debited instantly. And when it's their turn to refund they come with company policy to refund money after 7 to 10 days which is also not guaranteed.

Date of experience: June 2, 2023
AE
1 review
1 helpful vote
Follow Vion F.
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Fradudlent practices and privacy invasion
May 31, 2023

I had a highly distressing experience with this company, and I feel compelled to share my story to warn others about their unethical practices. This company not only deceived me but also violated my privacy in a deeply concerning manner.

During the installation of their app, ask for various permissions, including access to my contacts, gallery, and location. Little did I know that these permissions would be used against me in the most alarming way.

Not only did they exploit my contacts to harass my family and friends when I couldn't repay them immediately, but they also took advantage of my personal photos. They edited my pictures without my consent, using them to create defamatory posters, spreading false information about me and labeling me as a fraud.

Such gross misuse of personal information is an absolute violation of privacy and a breach of trust. This company has shown a complete disregard for ethical business practices, exploiting innocent individuals for their own gain.

I urge everyone to be cautious and avoid any interactions. Their actions are not only deceptive but also demonstrate a lack of respect for personal boundaries and privacy.

If you have also fallen victim to the practices, I encourage you to report the incident to the appropriate authorities and take necessary steps to protect your privacy and well-being.

Date of experience: May 31, 2023
India
1 review
2 helpful votes
Follow Ajit V.
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Be carefaul while dealing with One Mobiquick Gurgaon. They Cheat people in the name of providing the Job and ask to do the small payment. They hack your password and steals money from your account

Date of experience: May 16, 2023
India
1 review
0 helpful votes
Follow Helpline S.
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Rupee Free Loan Customer Care Helpline Number*******001///*******943Rupee Free Loan Customer Care Helpline Number*******001///*******943

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
Follow Rohit K.
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Mobikwik Customer Care Toll-free Number 8509.035.964.===Mobikwik Customer Care Toll-free Number 8509.035.964.===Mobikwik Customer Care Toll-free Number 8509.035.964.===Mobikwik Customer Care Toll-free Number 8509.035.964.===

Date of experience: April 13, 2023
India
1 review
0 helpful votes
Follow Rohit K.
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Customer service all problem solve all///*******233
Customer service all problem solve all///*******233
Customer service all problem solve all///*******233
Customer service all problem solve all///*******233

Date of experience: March 21, 2023
India
1 review
2 helpful votes
Follow Srikanth N.
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Money looters
January 21, 2023

Mobikwik loots money from people without intimation. So please be careful when using such apps. Really biggest fraud company

Date of experience: January 21, 2023
India
1 review
1 helpful vote
Follow Hitesh M.
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Bad service for me for late payment
December 20, 2022

They was call my family members, I have no updated,refer any contact with mobikwik and he was speak with very badly, and no any condition from mobikwik, so why call my family members, I am unhappy with service, also I have high penalty pay for this,

Date of experience: December 19, 2022
India
1 review
1 helpful vote
Follow Shekhar Kumar G.
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Not good experience
December 5, 2022

I tried adding money but it was not reflected in merchant account. Now I have to wait for next 7 days to get my money back.

Date of experience: December 5, 2022