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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Mirraw is a fraud company. Your first order goes through well but after that your orders are fuxked up. I ordered the items to be used for a wedding and it has been 15 days since and when I tracked the items on their website, it says shipping will be delayed. I wrote several mails to them as I need the items urgently and I had given them sufficient time to deliver but they have ignored all my mails. Only once they replied saying I will receive it by month end but today is already 24th and it still says shipping will be delayed. They are big frauds, please do not order anything from them especially for an important function as you will not receive it on time and will have nothing to wear. They are big cheats
This website is a waste website - Product and service wise.
I have filed a case against this in consumer court too.
I placed an order for two jewelry sets on June 11th. Per the website it should take 12-15 business days, I am still waiting for the products. Every time I email them they say they are communicating with the dispatch team. I am extremely disappointed!
This is my 1st time order from mirraw. I already do a few transaction but Im not sure
My order successful or not, please advise me.
I just call pay pal ask to cancel all my transaction because Im not sure with my order
Successful or not. I try to email your site few times but no any respond
Kindly update my purchases status. Because I never received any mail my transaction is successful. All the mail I received is saying
MAGESWARY - Order M******* has been canceled - Retry Now
MAGESWARY - Order M******* has been canceled - Retry Now
MAGESWARY - Order M******* has been canceled - Retry Now
MAGESWARY - Order M******* has been canceled - Retry Now
MAGESWARY - Order M******* has been canceled - Retry Now
But at credit card already charged. Please check or me.
I really regreting doing online shopping with mirraw.
Charged me for stitching... did not stich blouses(3).
I paid for a hair clip... never received.
Quality of fabric is poor... not as shown in the photos.
Customer service people are the worst. FRAUD! Beware!
This company should be reported to better business bureau..
When ordering online, they do not tell you about you paying for customs. We are only aware of the R100.00 delivery charge.
Once your order comes to SA you are then asked to pay for customs to release your package and the bill is more than the actual bill of the outfits ordered.
Absolute rip off. Hope you rot in hell
Never ever order anything from mirraw. They sell all rubbish. They do fake business.
Dear,
I booked the Salwar Suit product from mirraw.com on 27 Jun 2016. Within a week i received the product and pay Rs. 1298 (1249 product price + 49 Shipping charge). After open the product it was incomplete & i returned the product and informed Mirraw team in call as well email. Mirraw received the return product. When i asked for refund he/she always say we initiated the refund (July 09 2016) & it's refund within 7-8 working days. But didn't received the refund. Again i called customer care & ask but he/she said it will take 24-48 hrs. & i received the email from mirraw like this "We request you to kindly allow us 24 - 48 hours we will send you refund acknowledgement once the refund is processed." But didn't receive refund.
Again i call & ask again he/she said it's take time & will refund 3-5 working days. But still i didn't receive the refund.
All the support team & member are fraud. Mirraw company is totally fraud. I read lots of complain on internet. Please advice. How this type of fraud company increase their business but no action.
These people show somthin and send u somthin else which is not even 1% to what you see and do all the drama when u ask for refund. U speand a 100 dhs for dress and then a 200 dhs for courier charges and customs. And still i have no news about ur refund. Disgusting pppl. Never ever order from them. Big time cheatinggg.
I see manynof them have aimilar problems. We need to take legal action against these people. First lets spread the wordm
Hello,
I ordered 4 items- Salwar Kameez from your website. Just wanted to tell you that it is a real DECEPTION. The items you have shipped are completely different from the pictures in your website.
The quality of the material is really poor. Your items are just cheap quality duplication of original brands. I will definitely see to it that I spread this word to maximum number of people to discourage them from buying from Mirraw.com.
I sincerely think your company should be ashamed to fool customers around the world with your fake products. The products you've sent cannot be used and for me it's just a waste of money.
Your action is similar to hackers who fool people to steal money from their bank accounts.
Grateful if your company do some research on "Customer Care", "Customer loyalty" and have a little conscience and stop fooling people around.
Thanks.
Very very disappointed with mirraw. I have ordered sarees from them but haven't got it yet. I ordered that on 17th June. Told by girl named yogita that I will get my sarees in 3 to 4 working days but it's another week now. But still haven't received. Emailed them 3 times but no reply. Bloody ripping off people. Fraudster., unprofessional, irresponsible, unreliable, ripping off people.
Don't order form this site, the material is of very poor quality and some suits have salwaar/underlining material missing when they arrive! The suits are not the same as what you see in the pictures, I was sent a random suit which I never ordered instead of the one I payed for! I have send several emails but they don't reply back!
Mirraw is the worst site. Fake product and unprofessional people. They don't even respond to your calls and emails. Don't buy anything from this fake site. Mirraw doesn't deserve even 1 star. I am gonna tell all my friends and relatives never to buy anything from this fake site. The customer support team is worst and so is the overall experience. I wish there was something I could do about them like taking some legal action. They can't cheat people like this. Losers
First of all I now honestly believe that the positive reviews for mirraw.com are fake and were created by their own inside people. I've placed a large order for my business since mid April and up to date (after over 2 months) only 3 items were received and 2 of them were deffective! Keep in mind that they promised to get it all delivered within 12-15 days. In the beginning when I was inquiring about doing business with them everyone were extremely helpful and prompt in returning my calls or responding to my emails, however once I paid for my order everything changed. My correspondence were no longer a priority and in fact they went unanswered for days and when I actually did receive a reply it was very generic and didn't address the issues at hand. I became frustrated after about 1 month and was requesting my money back but then I revived a call from "Michael" who promised and assured me that I wouldn't even have a reason to complain going forward so I fell for that and said OK go ahead. Another month has passed and I'm still in the same situation! Here I am complaining and warning other potential buyers not to waste their time and money on this website which is very good at deceiving you into buying their stuff but does not deliver! Their customer service and time service are despicable! As far as the products are concerned, like I said I've revived a total of 3 and 2 of them were deffective! They were also of inferior quality. Buyers trust me when I say that mirraw.com is the worst! My next step is to get PayPal and my bank to recover my money. My lawyer will also get involved if necessary as I will not sit idle and watch them rip me off. It's better to be safe than to be sorry, so don't even consider buying from mirraw.com.
Mirraw company scamming people. Please DON'T WASTE your money on this site. They send wrong ugly items that you will be very disappointed. You can't return them because it will cost you more then you paid.
This company is NO GOOD
I ORDERED SUITS FROM THERE WEB SITE AND OMG ONCE I OPENED THE BOX A LOAD OF CRAP CAME OUT OF IT. I had to call Paypal and email them and fax them it took a month to get a refund and lots of stress. Plz never order from this website as there web site is FAKE
100% FAKE
I you got money to waste then you can by all means.
They will take your money and lie to you.
I have been trying to contact Mirraw to return the goods that I have purchased, they do not answer the customer care line and don't reply to emails. They are Fraudsters and take people for a ride!
Pathetic, worst customer service ever!
Extremely disappointed with Mirraw. I purchased from them a year ago and while the items were not of very good quality, I did not complain as pictures always look different than the real fabric.
This time, I ordered 4 items on June 13. I ordered the saree and 3 suit fabric only because the price was very reasonable and colors looked good. Originally items were displayed for $20, $34, $40 and $23 (total $117). When I placed the order, prices changed to $20.67, $34.10, $45.30 and $25.30 + $11 shipping and total showed as $139.70 (even though adding those five amounts gives me $136.37). Anyhow, I paid up and was looking forward to my order which was supposed to arrive by June 21-23.
However, next day they changed the dispatch date to June 21 and arrival date to July 3. They sent me an email to provide measurements or order will be delayed. I sent an email clarifying I had ordered the material only and no stitching but got no response.
Then 5 days later, I look at my order which still hasn't moved forward from the processing stage, no one has answered my emails, phone number provided just says no agents available and hangs up... and to top it all, they charged my card $149.69 instead of $139.70 as stated on the order. No explanation for the extra $10 charge and how their total keeps increasing.
So frustrated with this whole fiasco and disappointed with the lack of service. I would give less than one star if it was possible. They were pretty quick to call my home line when I had cancelled my order last month before paying but now that I actually ordered and already paid, they don't care.
What a SCAM!
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

