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MinnieMe

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MinnieMe Reviews Summary

MinnieMe has a rating of 4.5 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MinnieMe most frequently mention fast delivery and customer service. MinnieMe ranks 2nd among Baby Clothes sites.

service
12
value
8
shipping
13
quality
18
This company responds to reviews on average within 1 day

Instant Feedback

193 reviews

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Australia
1 review
0 helpful votes
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Good experience
October 2, 2021
Updated review

15% off for new customer code would not work on any computer I used which was disappointing

Date of experience: September 1, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Danielle,

Thank you for taking the time to review our website. We really appreciate it.
Yes, there was an issue with one of the coupon codes which the tech team is working on. However, I checked your order and I see that you used a 10% discount code and a further 5% refund was processed by our customer service team. You can reach out to our support desk directly using the help button on our website if you need help with anything else.

Have a lovely day!


15% off for new customer code would not work on any...
September 4, 2021
Previous review

15% off for new customer code would not work on any computer I used which was disappointing

Date of experience: August 4, 2021
Australia
1 review
0 helpful votes
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Mini suitcases
August 29, 2021

Yes it was good, easy to navigate, they had what i needed, good quality and was delivered complete

Date of experience: August 29, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Angela,

Thank you for your review! We really appreciate it!

Australia
1 review
0 helpful votes
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Delightful
August 19, 2021
Updated review

Very good overall experience definitely order again!

Date of experience: August 18, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Colleen,

Thank you so much for taking time out to provide such a wonderful review. Really appreciate it :)


Very good so far
July 21, 2021
Previous review

Very good so far

Date of experience: July 21, 2021
Australia
1 review
0 helpful votes
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Excellent
August 16, 2021

Great service- arrived earlier than expected and exceed expectations

Date of experience: August 15, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your fabulous review Laura! We really appreciate it :)

Australia
1 review
0 helpful votes
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Suit
August 11, 2021

I bought to go to snow but our trip was canceled.
Anyway the material is very good and my son can wear in winter as it's very comfortable for normal cold day as well.
Thank you!

Date of experience: August 11, 2021
Andy M. — MinnieMe Rep
over a year old

Sorry to hear about the trip :( However, I am glad to know that you liked the item. Thank you so much for taking time out to review us. Really appreciate it.

Australia
1 review
0 helpful votes
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Cute gifts
August 3, 2021

Got a super cute feeding set for a birthday present. I'd searched a lot of sites and this was by far the cutest I could find, and a really good price. Turn around was quick with updates on order processing. They're very transparent on their website around whether the product will take longer if it needs to be shipped from o/s. Definitely worth a look for something different.

Date of experience: August 2, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you for taking the time to review us. Really appreciate it!

Australia
1 review
0 helpful votes
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Easy
July 27, 2021

Easy to order on line and quick delivery to recipient.

Date of experience: July 27, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful feedback Kathryn. We really appreciate it :)

Australia
1 review
0 helpful votes
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Guality products
July 6, 2021

Purchased several items, all were excellent quality.

Date of experience: July 5, 2021
Rita C. — MinnieMe Rep
over a year old

Hi Jan!
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your terrific feedback!

Australia
1 review
0 helpful votes
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Great customer service
June 21, 2021

Fast delivery and great customer service, happy with my products and the service received. Will definitely shop again in the future.

Date of experience: June 20, 2021
Rita C. — MinnieMe Rep
over a year old

Hi Simone!
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your terrific feedback!

Australia
1 review
0 helpful votes
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Rubbish Service
July 14, 2021

Still waiting for order placed on 25 May - small print states is coming from China - had I known this I would never have ordered it. Shipping info just says shipped - no tracking information.

Date of experience: June 13, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Marianne,

Sorry that you had an unpleasant shopping experience with us.

I see that your package was shipped on June 2nd and delivered on June 21st via AU Post as per the stated shipping timelines mentioned on our website.

We also mention the shipping timelines on all the product pages on our website so that our customers are aware of how long they would need to wait to get their orders delivered. Not only that, we keep sending email updates about the order till the order is delivered. Kindly check your spam/junk folder in your email inbox for these email notifications if you do not see them in your email inbox.

We perform thorough quality checks before any item leaves our warehouse to make sure there is no issue with the quality of the products that are delivered.

We even emailed you on June 16th to apprise you of the latest status of your package but we did not hear back from you.

Thank you for sharing your feedback with us. We take our customer's feedback very seriously. Please contact us directly to let us know how we could have improved your experience and we would be more than happy to work on the feedback and suggestions. You can contact our customer service team directly through the Contact Us link on our website.

Australia
1 review
0 helpful votes
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Unicorn storage boxes
June 10, 2021

I ordered 3 unicorn storage boxes for my daughters playroom.

They arrived exceptionally quickly and when opened I was most impressed by the quality.

My daughter absolutely loves them.

I will be definitely ordering from MinnieMe again.

Date of experience: June 9, 2021
Rita C. — MinnieMe Rep
over a year old

Hi Ruma!

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback!

Australia
1 review
0 helpful votes
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Order hasn't arrived yet
June 29, 2021

Still waiting in my order, hope it arrives on time for my babies christening

MinnieMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2021
Rita C. — MinnieMe Rep
over a year old

Dear Ciara O.

Thank you so much for being willing to share your honest feedback with us. I'm grateful for your help on this.
Providing a great customer experience is very important to us, and we apologise that your initial experience did not meet that standard.

Your order dispatched within 48h only, and Delivered within the standard delivery time of AUSpost.
Unfortunately we have no control over shipping company, standard delivery time for AUSpost is 7-10 days from ACT to WA.
We offer Express shipping and a comment box on checkout could be used for urgent orders or inquiry, your order was standard shipping.

Thank you again for your feedback,

Sincerely,
Rita

Australia
1 review
0 helpful votes
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Great!
May 4, 2021

Excellent service and quick delivery.
Nice products. Very cute clothes.

Date of experience: May 4, 2021
Rita C. — MinnieMe Rep
over a year old

Hi Amanda!
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback!