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MinnieMe

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MinnieMe Reviews Summary

MinnieMe has a rating of 4.5 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MinnieMe most frequently mention fast delivery and customer service. MinnieMe ranks 2nd among Baby Clothes sites.

service
12
value
8
shipping
13
quality
18
This company responds to reviews on average within 1 day

Instant Feedback

193 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Imogen C.
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Amazing clothes prices and shipping
February 15, 2022

Amazing clothes prices and shipping. Shop there regularly

Date of experience: February 14, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful review, Imogen! We really appreciate it!

Australia
1 review
0 helpful votes
Follow Sharnah G.
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Fast delivery and good quality products would highly recommended

Date of experience: February 14, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful review Sharnah! We are glad you liked our products :)

Australia
1 review
0 helpful votes
Follow Catherine H.
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The product was good and delivery excellent. BUT it was advertised as a toddler backpack and was too big for my two year old grandchild. Not returned yet because Covid has intervened. Am awaiting successful return once I am able to go to a post office.

Date of experience: February 13, 2022
Andy M. — MinnieMe Rep
over a year old

Hi Catherine, thank you for taking out the time to review us. We value your feedback immensely and will make sure to improve on the product description based on your feedback. You can return the product for a refund at your convenience.

Australia
1 review
0 helpful votes
Follow Jodie C.
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Great customer service, fabulous products highly recommend

Date of experience: February 8, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful feedback Jodie! We really appreciate it!

Australia
1 review
0 helpful votes
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Dress is really nice!
February 8, 2022

Dress is really nice! Exactly how look in the photos

Date of experience: February 8, 2022
Andy M. — MinnieMe Rep
over a year old

Hi Karina, glad to hear you liked the dress. Thank you for taking the time out to review us :)

Australia
1 review
0 helpful votes
Follow Georgia D.
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Delivery was quick and shoes are great! Just a little bug but she'll grow into them :)

Date of experience: February 2, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful review Georgia! We really appreciate it :)

Australia
1 review
0 helpful votes
Follow Shailah F.
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Good quality and fast delivery
January 26, 2022

Good quality and fast delivery. Will definitely shop for more.

Date of experience: January 26, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much Shailah for your wonderful review! We really appreciate it :)

Australia
1 review
0 helpful votes
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Great product and service, well done
January 26, 2022

Great product and service, well done.
Returned to purchase

Date of experience: January 26, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you Julia for this wonderful review! We are glad to know that you liked our products :)

Australia
1 review
0 helpful votes
Follow Lou K.
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Quick and easy and delivery time was super quick thanks

Date of experience: January 17, 2022
Rita C. — MinnieMe Rep
over a year old

Thank you for your wonderful feedback Lou. We really appreciate it :)

Australia
1 review
0 helpful votes
Follow Lorilee M.
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Poor quality
February 16, 2022

Received my item that was damaged. I have emailed and they asked for photos which I sent. Have not heard anything since

MinnieMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you for your feedback! I would like to present a few measures that we have taken to remedy this situation from our end.
1. We have refunded your order in full on 17/1/2022 since the product you received was damaged in transit.
2. Due to a technical issue we experienced with our email server for 3 days, we did not receive your email on time hence the delay in response. We are really sorry for the inconvenience. We subsequently tried to contact you numerous times via email and phone calls to inform you about the refund, however, were unsuccessful in reaching you.
3. We take customer satisfaction extremely seriously and any feedback or suggestion from our customers is more than welcome! In fact, it helps us make our products and services better.
4. If you have any further concerns or feedback, you can send us an email at [email protected]. We would love to hear from you.

Australia
1 review
0 helpful votes
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Thank you for responding to any issues I had and rectifying

Date of experience: January 11, 2022
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful review Juliet! We really appreciate it!


I could not log in / I tried to change password I did...
January 27, 2022
Previous review

I could not log in / I tried to change password I did not receive email
I did register day earlier did not Recy discount code email ended up buying as a guest -

Date of experience: December 28, 2021
Australia
1 review
0 helpful votes
Follow Brooke S.
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Really good except maybe next time free shipping, and faster reply with the emails the dress was already on its way before my email was replied to.

Date of experience: January 6, 2022
Andy M. — MinnieMe Rep
over a year old

Hi Brooke, thank you so much for your wonderful review. We do provide free shipping on every order over $150 :)

Australia
1 review
1 helpful vote
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Easy with good quality
December 23, 2021
Updated review

Easy to shopping, good quality of cloth and dresses appears just as advertised

Date of experience: December 22, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you so much for your wonderful review! We are so glad to hear that you loved our products. Happy Holidays!


Easy to shop
January 8, 2022
Previous review

Easy to shop

Date of experience: December 8, 2021
Australia
1 review
0 helpful votes
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Dishonest
January 9, 2022

Items sent did not match product description and customer service was dishonest and unprofessional. Do not buy products from this shop.

Date of experience: December 9, 2021
Australia
1 review
2 helpful votes
Follow Beverley U.
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Thank you lovely products. Wish there were more gender neutral items

Date of experience: November 23, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you for your review and your feedback. We are glad to hear that you liked our products. We are working on adding more gender-neutral products to our website.


Thank you lovely products
October 22, 2021
Previous review

Thank you lovely products

Date of experience: October 22, 2021
Australia
1 review
0 helpful votes
Follow Aida Q.
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Great gifts for baby or young child.
November 20, 2021
Updated review

Lovely range of products. Items arrived very promptly.

Date of experience: November 19, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you so much for taking time out to write us a review :) We are glad to know you liked our products!


A good experience
October 22, 2021
Previous review

A good experience

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Great quality and fast delivery
November 16, 2021

User friendly. Great experience! Live the styles and quality of the merchandise.

Date of experience: November 16, 2021
Andy M. — MinnieMe Rep
over a year old

Thank you for your wonderful review Miriam! We really appreciate it!

Australia
1 review
0 helpful votes
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HAPPY CUSTOMER
September 18, 2021

I am so happy with the quality of customer service that is given here. Communication was efficient and fast, I felt like I was really taken care of. Delivery was also very quick and on time! Recently purchased a pair of shoes for my niece which didn't fit and wanted a bigger size. I emailed customer service and got a quick response straight away giving me instructions on how to proceed with the refund. After receiving the shoes which I sent back, customer service representative notified me that the refund has been issued back into my account and I could make a new order for a bigger size. I always have trouble when refunding with purchases online but this was super easy to do! Outstanding customer service, I highly recommend this place!

Date of experience: September 17, 2021
Andy M. — MinnieMe Rep
over a year old

Hello Jodie, thank you so much for your valuable feedback! We really appreciate it!

Australia
1 review
0 helpful votes
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Very satisfied customer
October 9, 2021

If I pressed Continue shopping after I put an item in my cart, it takes me back to the beginning of all the products I've already viewed
Very frustrating!

Date of experience: September 9, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Mary,

Thank you for your feedback and I am really sorry for the unpleasant experience. We are discussing with our technical team how to make the browsing experience better and feedback from our customers really helps us achieve that goal.

Have a wonderful day!

Australia
2 reviews
0 helpful votes
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Excellent
September 5, 2021

Easy to order on line quick service very reliable!

Date of experience: September 5, 2021
Andy M. — MinnieMe Rep
over a year old

Hi Amanda,

Thank you so much for taking time out to give us this wonderful review. We really appreciate it!