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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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Excellent product, shipping time lasted as mentioned in the product order. Mini in the box wonderful app.
-I like the products.
-Sometimes the descriptions of the products are not as in-depth as I would like.
-Delivery is slow, but that doesn't bother me.
-Don't like the fact that it is VERY difficult to contact you (I still haven't figured out how to do that through the 'review my orders' screen.
Good service, only thing is the seperate packaging of one order, unnecessary, send 1 order 1 package. Saves the costumer the double postage.
Great service, Have had no issues at all. Prices are great.
Ya hace años que compre en Miniln TheBox y siempre los productos han sido conformes como el secador de toallas que nos a dado un gran rendimiento.
Ahora a llegado y funciona muy bien el nº. Pedido 841-*******.
O sea que muy agradecido por todo.
Reciban un cordial saludo J. Llopis
Amazing! Amazing!
Very good site! All the products are beuatiful!
I suggest to everyone of my friends!
Great prices and great quality.
Fast delivery, considering all issues in Brazil.
I like very much this site. Here are good products at good prices and low prices
As per the price, i didn't expect the that much quality and it is really super.
Beautifully designed, fit my phone perfectly, i love it
I ordered an USB Network Ethernet RJ45 LAN Adapter. Received it in good condition and well in time. Product works great!
Very good and reliable.
Every new gadget is here awaiting for everyone seeking it.
A Great Experience. Everything is so quick and hassle free. And the prices are out of this world cheap.
Great deals, fast delivery, goods as described. Thanks.
I ordered massager air praesure and mini fan everything was ok with deliivery and we were very happy all of us bcs these products fullfil all our expectations you niniinthebox make people happy! Thank U for your good service and good products! Sasha
Received the product in good time and good condition. The LED bulbs are exactly as described on the website. Very happy with the quality and specs, so I'm buying more.
Highly recommended. As usual a very prompt delivery arriving earlier than expected. A very nice bracelet, all the better for being free. I have bought from MiniInTheBox many times over the last couple of years. When I have contacted them for information on a product, they have always responded quickly, usually within 12 hours, if only UK based companies were as efficient. I have no hesitation in recommending them.
Very good indeed, all my purchases have been up to and better than expected, you always take a chance buying online but this site must vet all their suppliers as their products are excellent and good value.
Mini in the Box is a very nice website. It offers an amazing variety of products in many different categories. Shipping is always free (Standard Shipping) and the processing of orders is done very fast. It can take about a week for your order to arrive, but it does arrive and it is packaged very well, again, without shipping charges. Mini in the Box products are very inexpensive and the products I bought work well. I definitely recommend this website!
They were very good with getting my shipment out on time... although my order came in two different packages, I was very pleased that they came in when estimated... I like this website and will use it for most of my electronic stuff now.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members