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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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It is a very good site to by very cheap things for electronics or jewelry.
They also have a good service. And you always receive your order on time.
So thank you very much
Great value and super fast respond on customer service. Will recommend to friends...
So simple yet so elegant and our daughter loves it. Very happy.
Order received in excellent condition, and LED's are to my complete satisfaction and expectations. As always, I am totally satisfied with this seller.
EVERY TIMEI ORDER SOMETHING FROM THIS SITE, I ABSOLUTELY LOVE IT...
THE ITEMS ARE ALWAYS AS DESCRIBED AND THERE SHPPING IS VERY QUICK! I ABSOLUTELY LOVE MINI-N-THE-BOX!
Great buy! Work great as well! It's worth every single penny! Fast shipping
Great Experience. Placed around three to four different orders from Miniinthebox so far. The products have been good and their customer service has been great. I would both recommend and order from their again.
Τhe quality is very good for the price i payed. But the order came 25 days late. So i waited 45 days for the order
Great website with good price and very good items.
Miniinthebox.com is a great website with a lot of items from cellphone case to camping equipment to pet supplies or LED lights at really good prices. Take a look and I'm sure you'll find something you want or need while liking most of their prices.
Fantastic shopping. The products look fab. They arrived safely at my door and I didn't have to pay any extra charges for it.
It is a very useful website to order the best electronics gadgets you want. I found it very easy to order and well managed among the so many others these days.
Prompt delivery and good packaged shipping for anti-damage are the plus points and more than that variety of products can be found in the site, more useful than any other shopping site and i am excited to shop more.
Make sure you can see the complete product before you order it. I ordered 4 potentiometers for use with an Arduino and the product they sent was actually a switch. I asked them to send me the right product and they swear it's a potentiometer. Ugh. It could just be a translation problem but I definitely won't order from there again.
I always buy from miniinthebox, I've never had a problem. Last order I bought an ipad mini cover. Shipped in estimated time, good price and good quality, fits my ipad mini perfectly! I highly recommend it.
Minilnthebox.com is very nice online shopping worldwide.we can buy what we want. After few days we can get out order in our door. Very nice shopping site ever.
N/a Everything turned out to be just fine in the end.
It´s not the best quality, but when you look at the price it´s totally OK :) i have got every thing i ever bought from them in the mail. It came in time and it was never broken i think the quality is OK and extremely good compered to the price: 3
I have ordered five products from MiniInTheBox. Two of them had problems so I contacted the customer service and they agreed to give refund without any discussion. So good customer service. For the remaining products, I did not have any problems, they are working fine and they are quite cheap based on their functionality. I recommend MiniInTheBox.
Am using the company for years and don't experience any problems. Good customer service and quick replies as well. Orders are dispatched quickly, but of course it takes some time for them to travel from China to Europe.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Scott,
We are sorry for all the inconvenience first. There must be something wrong in translation. If you like we can help you to return the items. You can contact our customer service directly here http://www.miniinthebox.com/knowledge-base/c1169/a2118.html. Or you can send an email to [email protected] with a subject of "SiteJabber review" I can help you to create a ticket to contact them.
Thanks for shopping with us!
Sincerely,
Miniinthebox