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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Se non fosse per i tempi di attesa della spedizione sarebbe il top! Trovo sempre cose particolari che sono sempre uguali alle foto. Lattendibilità è massima e la serietà pure!
La verdad me ha parecido fantástico, todo ha salido super bien, llegado el producto deseado en óptimas condiciones.
Wanted to exchange 2 out of 3 products I ordered back in Auguest. Because 1 of them I opened, they told me i can only return the 'sealed' items. The items were the wrong size, so I had to return 2.
I returned the items. I logged in to their arduous system today only to find my exchange ticket has been closed. No notification, nothing. This is appalling behavior and I do not recommend anyone should spend money with these people.
Unbelievable.
Ho ricevuto tutti gli articoli entro 4 giorni lavorativi proprio come previsto. E tutti funzionano benissimo.
Artigo recebido dentro do prazo expectável
A embalagem em excelente condições, e o produto perfeito estado
Fiz o download da aplicação e o emparelhamento do smartwatch facilmente no iPhone SE.
Só falta usar todas as suas funcionali
Finalmente chegaram as canetas coloridas! Comprei no dia 18/06/2017 e recebi 04/09/2017, valeu a pena a demora pelo custo benefício do produto. Considerando o valor total do pedido, e a sorte de não ser taxada pela Alfândega, cada caneta me custou R$ 1,97, o que aqui no Brasil seria impossível encontrar pelo mesmo valor e qualidade. As canetas são super fofas e as cores são lindas. A tampa de uma delas veio um pouco danificada, mas não interfere em nada ao usá-la. Fiquei muito satisfeita, super recomendo.
Somente a demora da alfândega do país de destino. Demorou muito por aqui... Porém, o produto chegou e é de ótima qualidade. / Only the customs delay of the destination country. It took too long here... But the product arrived and is of great quality.
Satisfeito com a compra chegou tudo certo funcionando e bem embalado produto de boa qualidade e preço acessível, muito boa a compra satisfeito com o produto.
Ainda não recebi meu segundo pedido, mas o primeiro chegou perfeitamente. Estou aguardando ansiosa a chegada do meu segundo pedido.
Os produtos que comprei são de otima qualidade, o prazo de entrega foi menor do que eu esperava e a comunicação do portal é excelente! Recomendo a todos comprar no MiniIn the box.
Vi una oferta de unas luces LED por muy poco precio y me decidí aventurarme en la compra. La verdad es que todo ha ido genial, vinieron defectuosas, contacté con ellos y me las volvieron a enviar sin ningún problema. Página de confianza.
I bought a Micro USB Female Adapter for my Galaxy note 10.1 and it perfect. No faults.
J'ai acheté un adaptateur une Samsung Galaxy note 10.1 et ça fonctionne à merveille avec mes autres chargeur standard micro USB
Eccellente sito, lo raccomando! Ordino da Miniinthebox da un po' di tempo ormai, e mi sono davvero trovata benissimo! Tanti oggetti di tante categorie disponibili. Molti oggetti non si trovano in altri siti.
Bom produto e Ótimo preço, bom custo beneficio recomendo a todos que comprarem na MiniInTheBox.
Os produtos são muito bons, certamente é a melhor opção para comprar on-line.
Ogni volta che acquisto da miniinthebox non rimango mai delusa. I prodotti ci mettono un po' ad arrivare ma sempre e comunque nei tempi previsti. Ho sempre apprezzato soprattutto le cover, economiche e molto carine, mai avuto nessun problema. Consigliato soprattutto come idee regalo.
Excelente relação preço-qualidade, Eu recomendo-os.
Os produtos são muito melhores do que eu esperava, certamente é a melhor opção para comprar on-line.
The products are very cheap and very beautiful. High in standard. Excellent service. We can trust 100%. Recommend to buy anything.
I purchased a stainless steel FITBIT Alta watch band on 2017-01-12 13:19:38, when it came in it was the wrong band. I contacted the company and was advised to ship it back for a return, they advised to ship by the least expensive means possible. I attended Canada Post and sent it via regular mail February 22,2017 01:10 PM $8 shipping, If i was to send it via tracked mail it would have cost over $60. It took till August 30,2017 for them to receive the package, and after sending them several responses I finally received my refund Sept 28th, 2017.
This type of customer service is absolutely ridiculous. There is no way that this should have taken this long at all. I would highly recommend you purchase items else where to prevent this kind of issue.
This is Customer Service Supervisor from miniinthebox. I am glad to help. After review your case, I had conducted ticket ID=16370751# in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Recebei em perfeitas condiçoes obg mini vc são demais. Todos meus pedidos em perfeitas condições. Sempre é bom comprar no mini in the box. Super indico.
This site gives a good range of products that have a good quality/price.
I order her every week products, the service is good if you are having problems.
I recommend it to give it a try.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is Customer Service Supervisor from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=16417234 in our ticket center and will help to fix the problem in the ticket. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.