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MilitaryFares

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MilitaryFares Reviews Summary

MilitaryFares has a rating of 4.5 stars from 308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MilitaryFares most frequently mention customer service and great experience. MilitaryFares ranks 13th among Discount Travel sites.

quality
180
This company responds to reviews on average within 2 days

Instant Feedback

1,496 reviews

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North Carolina
1 review
0 helpful votes
Follow Gabriel H.
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Discount
September 21, 2025

My experience has been neutral overall. It wasn't particularly good or bad, but I was expecting that being in the military would give me better rates or discounts. However, I noticed that the pricing here was about the same as on other websites, so there wasn't really any added benefit. The service itself was fine, just not what I expected.

Date of experience: September 11, 2025
April T. — MilitaryFares Rep
6 months ago

Dear Customer,

Thank you for sharing your honest feedback. We sincerely appreciate your service and will take your comments to heart as we continue striving to offer meaningful value where we can.

If there’s any way we can assist you further or improve your next experience, please don’t hesitate to reach out.

Regards,
Military Fares

Maryland
1 review
0 helpful votes
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User friendly and cheap
September 18, 2025

This is the first time ive used this service but it was straight forward and cheap. My tickets arrived quick to my email. Id use them again.

Date of experience: September 8, 2025
April T. — MilitaryFares Rep
6 months ago

Dear Customer,

Thank you for sharing your experience. We're glad it was easy to use and that your tickets arrived quickly—looking forward to helping you find great deals again soon!

Regards,
Military Fares

Virginia
1 review
0 helpful votes
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Flights
September 15, 2025

Easy searching for flights. Not always the cheapest compared to directly booking with an airline, but it is definitely streamlined!

Date of experience: September 1, 2025
April T. — MilitaryFares Rep
6 months ago

Dear Customer,

We’re glad the flight search felt easy and streamlined—for deals like ours, speed and simplicity are goals we aim to deliver alongside competitive prices.

Looking forward to helping you again on your next trip!

Regards,
Military Fares

New Jersey
1 review
0 helpful votes
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I liked the process and price
September 15, 2025

I purchased the ticket for the first time expecting some issues and did note the following: 1. Was having issues checking into the flight and essentially couldn't 2. Had to print my boarding pass instead of getting via apple wallet
3. Couldn't choose my seat but that one I'm okay with

Date of experience: September 4, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

We’re grateful for your honest feedback and glad you found great value in our pricing. Your experience with check-in and boarding pass options is important to us, and we’re actively working to improve these areas for smoother travel moving forward.

We look forward to providing an even more effortless booking journey next time.

Regards,
Military Fares

North Carolina
1 review
0 helpful votes
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Easy and helpful
September 13, 2025

Customer service followed up on a previous call o had with a rep on modifying a reservation and extended an olive branch to better serve me and I appreciated that. Booking was quick and easy and they will help you if you're confused. I would recommend

Date of experience: September 3, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for taking the time to share your experience with us. We’re pleased to hear that the follow-up from our customer service team was helpful and that your booking process was quick and easy. Your recommendation means a great deal to us.

However, we're truly sorry to learn that your initial interaction did not reflect the level of empathy and professionalism we strive to uphold. Please know that your feedback has been shared with the relevant team for further review and improvement.

We’re committed to delivering a consistently respectful and supportive service, and your comments help us do just that.

Thank you once again for your honest review — we hope to welcome you on board again soon under even better circumstances.

Regards,
Military Fares

Washington
1 review
0 helpful votes
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Good
September 13, 2025

I didn't receive my full itinerary until the day of my flight but other wise everything was OK with booking and getting the confirmation

Date of experience: September 3, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your feedback and for choosing to fly with us. We're glad to hear that your overall booking and confirmation process went smoothly.

However, we apologize for the delay in sending your full itinerary. This is not the standard we aim for, and we appreciate you bringing it to our attention. We will review this internally to help prevent similar delays in the future.

We hope to have the opportunity to serve you again and provide an even better experience next time.

Regards,
Military Fares

Japan
1 review
0 helpful votes
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Very Easy
September 10, 2025
Updated review

Was a very easy process with little to no pain in the finding, comparing, and purchasing the flight I needed.

Date of experience: August 31, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your kind feedback! We're delighted to hear that you found the process of finding, comparing, and booking your flight smooth and hassle-free.

We appreciate you choosing to fly with us and look forward to serving you again in the future.

Regards,
Military Fares


Neat ///////
September 2, 2025
Previous review

Neat ///////

Date of experience: August 23, 2025
Nevada
1 review
0 helpful votes
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First time
September 9, 2025

It was excellent, the process was just as quick as any of the big name sites and my family and I are stoked for our upcoming trip!

Date of experience: August 30, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your wonderful feedback! We’re thrilled to hear that your first experience with us was excellent and that the booking process met your expectations.

We’re excited for you and your family and hope your upcoming trip is everything you’re looking forward to — and more!

Regards,
Military Fares

Michigan
1 review
0 helpful votes
Follow C K.
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Lots to look at
September 9, 2025

So many things to choose from, it's wonderful that there's an out fit that caters to our men and women in the military

Date of experience: August 29, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your kind words! We’re proud to offer a wide range of options and are especially honored to support the men and women in our military.

Your appreciation means a lot to us, and we look forward to serving you again in the future.

Regards,
Military Fares

Minnesota
1 review
0 helpful votes
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Great prices, third party
September 8, 2025

Site is great for booking flights and hotels as I've used on several occasions. My only complaint is that site does not link/communicate with companies for rewards, points, or confirmation on flights. It would be good to be able to chileck into flights prior to arriving at airport, choosing seats, and receiving rewards for bookings.

Date of experience: August 29, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your feedback and for being a loyal user of our site! We're glad to hear that you've found great prices and have had positive experiences booking flights and hotels with us.

We understand your concerns regarding the lack of integration with airline and hotel rewards programs, as well as the ability to manage bookings directly (like checking in or choosing seats). Your suggestions are valuable, and we’re continuously working to improve the booking experience — including exploring better connectivity with travel providers.

We appreciate your input and hope to bring even more convenience and benefits to our users in the future. Safe travels, and we look forward to helping you plan your next trip!

Regards,
Military Fares

Illinois
1 review
0 helpful votes
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Good price
September 7, 2025

Good prices. Thank you for providing me with with an affordable flight to get to where I need to be for my orders. Other sites were charging way more so I'm lucky I came across this site

Date of experience: August 27, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your kind feedback! We're glad we could provide you with an affordable flight, especially when it matters most. It’s great to hear that we could help you get to your destination without the high costs found elsewhere.

We appreciate your trust in us and wish you safe and smooth travels ahead.

Regards,
Military Fares

Indiana
1 review
0 helpful votes
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Spirit Airlines
September 5, 2025

Did not give me a choice to upgrade seats or add luggage so I had to call spirit and wait on the phone for 35 minutes and then they asked if they could call me back. Not a good experience! Also, they don't offer retired military service members a discount.

MilitaryFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2025
Kentucky
1 review
0 helpful votes
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Purchased airline tickets
September 4, 2025

It was awesome experience. I would highly recommend using this website for different types of travel.

Date of experience: August 29, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that you had an awesome experience booking with us on mobile and appreciate your recommendation.

We’re also glad you found our prices competitive — making travel affordable is one of our top priorities.

We look forward to helping you with your future trips!

Regards,
Military Fares

California
1 review
0 helpful votes
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Okay
September 4, 2025

Wish I knew my fare was without seating. I went on Alaska later and spent an additional $600 for seats.

MilitaryFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2025
Arizona
1 review
0 helpful votes
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Too many flight combinations
September 3, 2025

It would be easier to select the flights individually. There were too many entire flights grouped together.

Date of experience: August 24, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your feedback. We appreciate your suggestion regarding the flight selection process. We understand that having many flight combinations grouped can sometimes feel overwhelming.

We’re continuously working to improve our booking experience and will consider your input as we look for ways to make selecting flights more straightforward.

If you need any assistance with your bookings, please don’t hesitate to contact our customer service team—we’re here to help!

Regards,
Military Fares

Florida
1 review
0 helpful votes
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This experience was more like setting up a cheap vacation to multiple states for the lowest price ever for dummy's it was to easy and fantastic felt like I got every bang for my buck

Date of experience: August 22, 2025
April T. — MilitaryFares Rep
7 months ago

Dear Customer,

Thank you for your fantastic feedback! We’re thrilled to hear that you found our service versatile, convenient, and a great money saver. Helping our customers get the best value for their travel plans is exactly what we aim for.

We’re delighted your experience felt easy and rewarding, and we look forward to assisting you with many more amazing trips in the future!

Regards,
Military Fares

Texas
1 review
0 helpful votes
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Scam
September 1, 2025

I'm a government worker purchased my flight ticket was told I had to pay more. Almost 2,000 more.

MilitaryFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2025
Indiana
1 review
0 helpful votes
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It was an okay experience.
September 1, 2025

My experience was a little frustrating. I had to modify my flight plans after submitting my reservation. Somehow the system changed the dates I reserved for my flights.

Date of experience: August 21, 2025
California
1 review
0 helpful votes
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No 24 hour refund and more pricey
August 31, 2025

Found the same flight on Google after purchase for $200 less. Tried to call and cancel, but there is no 24hr cancellation policy like most other companies, and I would have gotten no money back. Will not be using militaryfares again

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Trip to San Francisco
August 30, 2025

I went online to book a flight. It was easy, no hassle. And i got a great price. I will use this service more often.

Date of experience: August 20, 2025