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I was aggravated that when I checked out I was told that my discount code was invalid because of the items I was ordering being discounted. That was not mentioned when I was given the code. I feel it was a dishonest way to lure me in.
When trying to place an order online, Miles Kimball rejects all credit cards so that you are forced to call in the order. When you do call, they do not give you the same price you found online. What a ripoff!
I ordered mailing labels - $30 and the print is so small and smudged, they are unreadable. If I want to return them, I have to go to my post office and pay for the postage to mail back. Then, because I didn't see a box that needed to be unchecked, I was charged $14.95 to be in their VIP club. I called customer service - they said this happens all the time. BBB needs to look at this company.
My wife placed an order for $24 - final total added $3.99 for "handling" and $8.99 for shipping! No shipping options and no information about when and how will be shipped!
Never again!
No surprise to me that Miles Kimball has a litany of bad reviews. I ordered some yucca seedlings, not available at my local nursery, and they arrived after many weeks as nonviable plants. In plain words, dried out and dead. I made several requests for a refund, or at least a resubmission, in which the MK staff spent far more time and resources rebuffing my requests than it would've taken to simply make a refund. Really bad business practice. Stay away from this place.
Be careful when making any purchases from Miles Kimball! They just add you to there REWARDS PROGRAM and start charging your credit card $14.95 a month without getting your permission! I will never purchase a thing from this company again! I would rather pay a trusted business more money than have MILES KIMBALL RIP ME OFF FOR MONTHS! Do your research as I will in the future!
One of my items was removed from my order a few days later - not available. That knocked me into no free shipping. I actually got a notification from Miles Kimball asking how I enjoyed that item. WOW! As for the remaining order, the charged my card and the items were NOT shipped at that time. Called and had a fit about that. When my order did arrive, most of my items were broke. Hope I never get a catalog from them again.
Returned 2 items on dec 18,2020,
Been calling for 2 months keeps telling me its been processed
But still never received
Buyer beware
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Marilyn Bradshaw Smith
US
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You reviewed Miles Kimball
Marilyn Bradshaw Smith
Marilyn Bradshaw Smith
5 reviews
1 star: Bad
Just now
Buyer Beware of Scam
The product I ordered was subpar and they tricked me into a subscription. They said I signed up for a "VIP loyalty membership by entering my email into a savings box." They charged my credit card $14.95/month for 3 months before I realized what they were doing. What a scam! Buyer beware!
I ordered a christmas tree from this company.It was exactly $79.81 It arrived poorly packed and damaged - 5-6 of the branches were broken, and several of the lights did not work. I put everything back in the box, wrote a note stating the damages, and printed their return label ($7 charge to customer). At this point I have put out $79.81 plus $7 totalling $86.81 for a DAMAGED product. The company only refunded me $57.01.
I feel I should be made whole - they owe me $29.80. They insist that I pay both shipping charges, handling and restock fee. THE PRODUCT WAS DAMAGED1
AVOID THIS COMPANY. SKANK POLOCIES
The title says it all. I had to argue with a customer service rep for 20 minutes to get a 10.00 refund for expedited shipping that I did not receive. He told me the company's website was "inaccurate". The expedited shipping option was not available. Yet he repeated refuse to give me a refund. When I finally asked for a manager, he said he would give me a "one time courtesy refund" and provide the refund. I will never do business with them again. Stay away.
I have been buying from Miles Kimball for years and this year they tell me I signed up for the VIP program and billing me $14.95 a month I know I would never pay that astronomical amount of money for VIP program for Christmas ornaments I buy once a year. I don't pay that much for Netflix or Amazon and you get fantastic service from them. I am just so disappointed in them so I will be buying from someone else at Christmas next year
Do not buy the train set or pet bed. It's a joke. Train set doesn't stay together... the tracks don't lock. Pet bed is worth $1 not what they charge. Products are cheaply made and should issue refunds.
I received my pocket saw today and the blade is beaded and would not cut soft butter! The ad says it cuts "through everything from PVC pipe to wood and brick." As you can see by the picture, there is no way this beaded blade will cut through anything.
One would think that by placing an order on-line and paying for it in full at time of ordering, that one would get it in a timely fashion, BUT NOT WITH Miles Kimball! I ordered 2 items, of which BOTH were in stock when I ordered them on 11/02/2020 and they STILL have not even shipped as of 11/09/20. They are still in the processing stage, and when I tried to cancel, they told me that they could not cancel them, that it was too late! How can it be too late, if the items are STILL in processing? If you have an ETERNITY to wait for their items, go ahead, but I would suggest going elsewhere that is a little quicker. They have NEVER been this slow, and when I called to cancel, it was difficult to understand as the voices were choppy. They would NOT cancel my order.
I have to say I am pretty impressed. I notified Miles Kimball of my charges and they refunded me 5 months of charges and apologized for the misunderstanding. WOW. That's pretty cool. I will probably give them another try. Thank You
I was Charged $14.95 for rewards program. I did not authorize charge. Never noticed charges on Credit Card for months. You would think they would at least sent an email once in awhile with discounts or something for being a VIP member. Terrible business practice, Will never buy from again.
They sell no good cheap flimsy products from China. I bought a bath brush for 12.99 that looked like a toy. It looked like something out the Dollar store. Just about everything on this website is no good made in china crap that's a complete ripoff. So unless you want to be screwed out your money buying no good crap dont ship on this site. Even their kichen appliances are crap and dont seem to be made of good quality. This is a complete ripoff. I spend $80. On some crap that was worth no more than $5. I definitely dont recommend. Get your refund and shop some where else!
Membership rewards billed to my account on 09/01/20
Payment made on account 09/03/20
Next payment due 10/08/20 (my account has always been paid on each month)
Rewards membership cancelled by YOU (not by me)
Wants me to make a new purchase in order to reinstate my rewards membership when you cancelled it through NO FAULT of mine
I will be paying off my account and will never buy from your company again. I am also filing a complaint with the Better Business Bureau and anywhere else that allows reviews of your company to forewarn customers how you get them to buy more product by cancelling their rewards membership and giving them every reason in the book as to why it was cancelled
I will not deal with them anymore. I had an order that they put on hold. I asked about it and they said they would place the order but I was gonna have to pay for it again. They must be crazy.
I ordered 2 sets of solar lights they charged me $31.77 got their money never got my lights then they told me they were out of stock and never charge until shipped i never got them then somehow without my knowledge they started charging me $14.95 a month for vip rewards I didn't sign up for not buying from them again.
