MicrosoftReviews 384

I have had two surface pro 4 for almost two years now and one of them stop charging. The one that stop charging only gets used 5-10 hrs a mo. I contacted support by phone and the it guy told me after running a lot of test that my one year warranty was up. I explained I didn't mind paying for the repair, besides the part is only $40. He explained they don't repair they replace system it would cost me $450 + Tax. Ok so my $1,200 pro 4 will always cost me $500 after the first year no matter how small the issue. I asked to talk with a manager because the IT guy said he couldn't do anything else. He then put me on hold for 30 min. And came back and told me his supervisor is saying the same thing. I found that to be rude, if I was the manager I would talk to the client, so I ask to talk to his manager. He put me on hold again, Gary was the next person I spoke with he is the supervisors - supervisor, the supervisor agreed, the condition of my pro 4 and as little use, i shouldn't have to go through this but he didn't have the authority to help me. I asked to talk to someone who is able to listen to my problem and be in a position to help me. I asked if I could e-mail some one if no one in that role is available through customer service, after explaining myself 3 times he said I Guess I could e-mail back office but that will take two or three days. I told him I'm fine with that, he told me he would e-mail me at that time. 3 hours later I get a e-mail from Gary telling me the same thing. So after 2 hours on the phone talking to a IT person, messaging though IT guy messaged 1st Supervisor, spoke to supervisors - supervisor 2nd level, to e-mailing back office (still no one in the position to help has spoke with me) to I'm out of options. The part that bothers me is no one even tried to work with me, I'm hopping we can work something out because my family of five enjoy your products.

Thanks for deciding to take my security in your hands when you try to "make it more secure" you merge skype into microsoft and now if i want to delete my skype i cant its a permanent fixture on my account. Now i get 3 skypes on my account! You guys are so messed up I literally want to strangle a dev. Oh and thanks so much for the Windows 10 Creators update, just after about 6 months after i bought my new gaming computer, windows 10 creators update cancer hits. Thanks for SOOO MUCCHHH LAAAGGG. Revelation Online, Aion, WOW, Bless Online, all made to be CANCER thanks to you, jerk.

Microsoft has very little integrity, if any. Microsoft hired not an American, but a foreigner, an Indian CEO, who only learned about high tech thanks to the USA, and got to come to the USA on a special visa and now runs Microsoft, but not without thinking that he has the right to tell Americans what we should think and how we should think and how we should live. Satya Nadella sent his views to each and every Microsoft employee concerning Illegals and immigrants, and if you don't Kiss Satya's oversized bottom, you won't do very well at Microsoft. Of course, Satya stopped being grateful to the USA the moment he gained his Dreams, and he sure doesn't plan on making sure that any ordinary Americans gain their Dreams. Not in the cards. Bill Gates is a worthless America who cares not one speck for other Americans.

Purchased a Surface Lap top July 2018 - constant issues with ram after 3 months of having the computer it would turn off and freeze. I took to microsoft and they fixed the issue (which is not convenient since the closest store is 2 hours away and they had to keep for 3 days - its my work computer) 5 months later same thing this time they forced me to pay for a year support subscription to repair the problem for $250 (discounted to $199 because I complained so much! Telling to me to call monthly so they can check the computer.

I have always had mac and NEVER have I had these issues with a computer let alone a new computer my oldest mac is 5 years old and still functions. I bought a PC due to the ease with documents - Im a real estate agent I found my pc at work to be easier to work on then my mac. Never again This computer was $1200 and now I have to pay $250 every year to fix it?! What non-sense I will never purchase a Microsoft computer or product if I can avoid it!

I had a $99 on my account from Microsoft. I attempted over a three day period to talk to someone to get the charge removed.The first time I was circling with an automated chat that kept asking me questions that I would answer and then circle me back to the first question. I was transferred between the home and office departments 4 times as one department said it was the other department. They couldn't find the charge, it didn't show up on my order history. Once they found it, they informed me they couldn't do anything about the charge. I will never buy a Microsoft product if I can help it. I will be getting rid of my PC with windows and exclusively using Apple.

Hi there I am writing a review on Microsoft and how they are becoming just like sony they think that they understand it all in fact not one of their tech support have come to a solution just because I am running an asus x55u and its not added to the compatibility list yet does not give you the right to just end the chat because you don't like what I have to say. Or because you don't know how to fix it. And are unwilling to escalate me to tier three support. Not only that when your tech is not making any sense or logic what so ever and just continues to argue with you on everything is stupid your supposed to have the best support team and lately i just get pissed off when i deal with you guys now. So everyone who can understand my pain please like and leave a comment and maybe if we get enough people Microsoft will be forced to correct its ways and hire back bill gates as ceo or get rid of the person in charge now jesus your company is going down the gutter

A virus got thru windows defender and corrupted my brand new Asus laptop computer. Like a fool I contacted Microsoft and they suggested I by the HELP they have for $199.00 so I did and after 3 months of trying they finally gave up and suggested that I do a factory reset! WELL HELL, I could have done that without purchasing there so called "HELP" so I would like to know what Microsoft is going to do about this because my laptop is still down and my wallet is empty!

The latest iteration of Microsoft's online Office 365 puts Microsoft firmly in the front seat in terms of office productivity. As a Cofounder and Director of a couple of RTOs it is terrific to see Microsoft investing in education through its educational pricing program.

Whilst I wouldn't class myself a Microsoft fan, I am definitely impressed with their Office365 suite.

Paul Eldridge
Non Executive Director
Ph 1300 887 991
PO Box 331 Spring Hill | www.australiscollege.edu.au

Today I went on Microsoft support chats to get help with a simple problem my computer was not finding my hotspots simple problem which would turn into a major problem they asked me if it was alright if they could start controlling my computer which I thought was cool because I wouldn't have to do anything in the problem would be solved however after a while of them deleting some stuff and commanding some stuff on my computer they then restarted my computer and when it turned back on my computer would not connect to any WiFi nor detect any WiFi so I decided to restart it but when it turned back on it wasn't fixed I troubleshooted and everything nothing so I tried resetting my computer to factory reset however it said it ran into problems when I tried to reset it now it's just flashing the HP symbol I would not recommend using Microsoft supports ever not calling or chatting because I called Microsoft and they were very rude and told me it wasn't their fault and I should call HP

This review is mostly discussing Microsoft in general, but I could certainly write a 25-page about Microsoft's current and past business dealings and how it has negatively affected their end users as well as the state of their popular products. Microsoft has mishandled the launch of Windows 10 in so many ways that it absolutely baffles me. When I reinstall my operating system on my computer, I am having to uninstall the same game apps they keep pushing to their subscribers 3+ times. I have had to right-click and uninstall Minecraft from the machine four whole times because every time I remove it, they add it back onto the machine.

Office 365 and Windows 10 right now aim to solve some of their financial woes, but when you take into consideration their honestly pathetic business tactics towards trying to increase adoption rates it paints a terrible picture that doesn't make them look good. The only reason they would be pushing this type of stuff on us is because unless they do that, no one seems to have an interest. If they are not constantly installing applications inside of Windows 10 and if they are not constantly pushing their Office 365 offering inside of it, no one would be purchasing it.

Microsoft has mismanaged so many acquired products. It is honestly amazing and quite inspiration that a company that manages to bleed out the good will of their customers in such an extreme fashion still manages to hold onto users due to the built-in nature of Microsoft in a lot of different industries. It is difficult to play games on a computer if you are not using Windows and it can be painful to move over to open source technologies when so many of the things we rely upon rely upon the technologies that Microsoft has acquired.