MegaMotorMadnessReviews 115

Mega motor madness is a scam. They have a handful of employees who lie, cheat and scam people out of their hard earned noney. This can be evidenced by the hundreds of complaints that they have had against them. They have stole $560 dollars from me. They sold me a kids dirt bike for the purchase price of $560. I have no bike and they have my money. I called and spoke to a rep asked them when my order would be shipped. They responded that it would be 2-3 business days. I told them I wished to cancel. Rep said that I would be liable for 10 percent charge for cancellation, which I agreed to. I wanted to cancel to to the fact that they have an F with better business and hundreds of customer complaints. The rep said to inform her via email to cancel which I did. A few days later I looked at my email and opened an email they had sent me which said that the order had already shipped. They had provided me with a tracking number. I called the carrier and provided the tracking number and they informed me mega motor madness had put a stop on the shipment. At that point I contacted motor madness and asked for a refund or the bike. They indicated that all they could do is send me 128 refund. That's 428 on a dirt bike I never laid eyes on. I called several times and asked to speak to a manager and was refused. They rep actually refused to let me speak to a manager, first saying a manager was not there. Then secondly saying the manager was to busy to come to the phone. They have come up with a bag full of lies as to why I am responsible for paying for the bike I never recieved. I will continue to spread the word across the country and warn others about these dishonest crooks.

I had a really good experience with mega motor madness! The customer service team was very helpful whenever I called or emailed them, they made sure to answer all of my questions. They made me aware of all the things that needed to be done to the unit as well as the inspection. I truly believe if people listen to the reps, maybe there experience would have been better. I can admit the quality isn't the greatest but the price reflects what you get! Like the saying "You get what you pay for". I did receive my scooter with slight damage to the seat and Matt sent me a new one! Awesome staff, decent product. I even asked them about all the negative reviews I've read and they assured me that they are new staff and want to make sure all their customers have a great experiences.

PLEASE PLEASE take the advice on these reviews. This company is absolutely horrible. THEY WILL RIP YOU OFF! DO NOT BUY ANYTHING FROM MEGA MOTOR MADNESS. We bought a dirtbikes for our7 year old for Christmas and he rode it 1 day and the clutch came apart ND bent the crank. Then of course issues arise with the warranty and shipping g cost more then we paid for the bike. We are now disputing g with the credit card company to try and get our money back. PLEASE do not be naive and think it won't happen to you when it comes to this company. Beware!

Purchased a 125cc quad for my son who weighs 80lbs for X mas. He was very excited. We assembled it together and that was fun. Got it started he sat on it with a big smile hit the throttle... and it sat there! Yes we were on our driveway and its a very slight incline but it didn't move an inch. So iI gave him a push and it moved and once he hit flat ground it rode ok... hit the small incline and... well. So I have contacted them and basically they tell me to either take to a mechanic to diagnose issue at MY cost or return it for a refund LESS 30%. The shipping alone is $700 and the machine only cost me $789.00... I am not great at math BUT I do know that's not a good choice for me... DO NOT BUY THEIR CRAP! My bad for not living by the motto you get or don't get what you pay for! RUN STAY AWAY THEY SELL JUNK!

Don; t buy from this company. The scooter we were shipped arrived broken. They will not exchange or refund. They offer to replace the broken part but after two attempts where they shipped incorrect parts we have discovered they can't even source the correct part!
We are now trying ourselves to find a replacement ignition for this Chinese bike - so far we have had no success. Oh and it is a Chinese company so nothing we can do, once they have your money and the bike is shipped they wash their hands. Three months after our purchase the bike site in garage broken and useless. I was told over the phone they never give refunds or exchanges as they deem bikes repairable (in the small print) but without the right parts they are not!

I was one of the many who purchased a scooter from MMM. I have had nothing but trouble with the scooter, and to get parts which are covered under warranty, well forget it. It's a song and a dance and you won't get your parts. I'm sorry I purchased my scooter from here but they had the style of scooter I was looking for. There are days which I thought about having a scooter would bring me such joy and convenience, but not dealing with this company or owning this scooter. It hurts to say I was not only mislead, but cheated out of something so simple as having a nice scooter to enjoy riding... I will write as many reports on the internet in hopes I help steer someone away from the unfortunate dealings I have had with this company.

When placing my order all was great when it took two weeks to get here we were frustrated as it was roadrunner trucking who did not move for the first week. It has now been a week no one answers the phone we have to wait for them to call us back I am waiting for replacement parts as roadrunner stacked creates that clearly had big red signs that said do not stack, as you could clearly see through the plastic wrapped create frames that it was moped's inside. I had been told not to refuse the shipment as I would loose 10% plus what we paid for assembly and restocking fee and all the nuts had to be tightened they said were loosened in shipping. Always after noon their time before I get a call back. I was told that all my damaged parts should be there, a week later I have heard nothing. Who is responsible for the damage as that is the first question for roadrunner was, did they tell you to call us? We are still trying to get parts and labor fees to have my moped fixed. If they had been preassembled and tested I don't believe bolts loosen that much and that my husband's was sat on top as his had oil in the carburetor. Not worth preassembled fee as all had to be tightened, thank goodness he noticed what was going on before one of us got hurt. Will write an update when I get satisfaction

If i could give this place zero stars i would. They deserve NEGATIVE stars. I never in my life have ever dealt with such disrespectful people. We have only had our 49cc dirt bike for two months and it has barely ran due to a bad starter. I have been waiting for over 3 weeks for our second one but still have not gotten it. They haven't even sent it out because we have gotten "nasty" with them. Maybe if they would do their job and have respect for their customers then maybe i would have to get nasty. These people are a scam and not worth anyones time or money. Stay away from this so called "business"

Purchased a 50cc dirtbike back on October 31st 2015. It said free shipping. They call me back a week later and said its an extra $44 to ship to me. I refused and said give me my money back. She claimed the bike i bought always seems to pay for shipping. I picked a different bike after i was talked into staying with their company. It was $40 cheaper. No money came back to me. They claimed my location was why. Website says in small print some shipping fees may be required for east coast. (95% of 48 states are free) I guess Cincinnati is a desert city Island! Box comes through UPS destroyed. Pegs hanging out of the box damaged and the box was missing chunks of cardboard and re taped over and over with packing tape. Looks like an open box return. I called the company and complained. They insisted i send them pictures of the damage. I did so but that wasn't good enough. They called back and said to open it up and take pictures. I then discovered there was no hardware, no stickers, both pegs damaged, scratched on the frame and plastic. The company didn't send me the free gloves either. They emailed me back several times inquiring about what was needed to ship out. I responded thinking they were going to make good on the problems and received promises. That was December 4th. Sent a nasty email today the 18th to get a response they were to busy and will try to send out Monday to get it to me by Thursday (Christmas eve). This is a gift for my 9 year old from Santa. How am i going to give a gift you cant put together and looks used! No offer of a refund for shipping or money off for the 2 month headache or any remorse to how i have to figure out how not to disappoint my son on Christmas. They get two stars for the 5 messages they left me and the 18 emails of hopeful BS they swept my way. I will be letting the BBB know they. From the sounds of it they are the middle man for China. STAY CLEAR OF THIS COMPANY!

I ordered a 125 cc atv on 12/7 and paid same day, the money was taken out of my account on12/10 and today is 12/-17! I have been calling these ppl for 2 days but no one answers my calls, I leave a message, no return call! I sent emails, no reply from them, I send messages thru live chat cause there is never a operator to pick up, and still no reply! When you take a single mothers last dollars that she struggled to save to buy her child a atv for Christmas and u can't call me to tell me what is going on! It says on your website 24-72 hours to process and today is 11 days and it's still showing processing! And no one answers the phone! What do you suppose I should do? Should I sit back and not worry? Hell no! If someone doesn't call me today! BBB will be called and you will have a lawsuit! This company should be shut down! It is a scam! And I will spend everyday of my life working on shutting it down! Please do not buy from this company you will lose your money!

Do not do business this MegaMotorMadness! I had to continually call them in order to get my scooter delivered. It was 4 weeks late. I paid the extra $195 to have them check that the engine ran and the scooter was in good working condition. The scooter came dead on arrival. I had to haul the scooter to another town to find a mechanic that would work on a chinese scooter (the town it was delivered to had no mechanics that would work on a chinese scooter). The carburetor was filled with metal shavings, the air filter fell apart and the fuel pump was not attached to the chasis. Obviouisly, MegaMotor did not inspect the scooter before shipping. Their customer support stated that everything that was wrong must have happened during shipping. Yeah, right.

I paid for the extended warranty. It took them 7 months to ship me a new carburetor and air filter.

Run away from these folks and do not waste your money doing business with them.

EXTREMELY DISAPPOINTED with the entire operations! I placed an order with this company and received an email "From: Service Center (*******@megamotormadness.com) Sent: Thu 3/05/15 5:02 PM". Approximately 3 or 4 days later, I received a call asking to clarify the order [Name: ATV067 Electric ATV - Green Price: $549.00; Name: ATV068 Electric ATV - Spider Blue - Price: $539.00] (Total: USD1055. 36/Your account statement will show a charge of USD1055. 36). After clarifying the order, the woman could not provide an answer regarding the shipment since "Follow this link to check the status of your order at any time: View your order" did not work. I have called this company several times (only to have music played, a brief message requesting I leave a message, etc.); and, participated on the "chat now" (only to receive the same tiring message that no one was available...). I feel as though this company is not legitimate and I have been ripped-off. I will contact the Better Business Bureau (BBB) and the Federal Trade Commission (FTC) regarding this matter. If I could have given 1/5th of a star I would even struggled with 1/5th--too high a rating! Yes, I am EXTREMELY DISAPPOINTED!

Do not buy from this company. Overall a complete disaster of a purchase and a waste of money. Once the purchase was over they could care less if you are happy with their products.