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From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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On November 4th, I noticed a charge on my account that I didn't have record of. I contacted customer service vis its email. Ms. Sabrina Blake responded to my inquiry promptly and we resolved the issue in a timely manner. I was absolutely satisfied with her support and the manner she handled the issue at hand.
I was keen to try their website for one month only and didn't wish for the subscription to be renewed after the month. My request was actioned immediately (within 5 to 10 minutes of sending the request). A big thanks to Alex Lee who was the admin operator at the time..
Thank you so much, Paul, for highlighting the speedy and attentive support you experienced. We're glad Alex Lee could assist promptly and make your final steps smooth. It means a lot to us to have your kind feedback and we wish you all the best!
Getting everything t in proper order to get this process completed in a timely manor. Having all the documents ready and signed to complete this on time.
Thank you so much for sharing your experience, Harry. We're truly sorry for what you went through before and glad you've found meaningful connections here — that means a lot to all of us. We're always here to help customers like you keep their! Hearts safe while finding something real.
My experience has been very nice. It's a little annoying, sometimes when you're talking to someone and you hear your pop bubble, whatever it is but all in all, it's a good app.
Thank you, Randall, for sharing your thoughtful feedback. We're glad to hear your experience has been enjoyable overall and appreciate your insight about the sounds during conversations—your comfort matters to us as we continue to improve the app.
I asked the customer service to cancel my account. I never got to a point of paying. I decided I just wasn't ready. I sent an email and received a response within a short period of time. I asked for my account to be deleted and the support team member Linda Mitchel was very nice in helping me out. This is in no way issues with the site, I decided I didn't want to go on a dating site again. But from communication with Ms. Mitchel I would definitely look at this site again when i am ready.
Dear Marty,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Katie was prompt and polite with her response and canceled my account right away when I requested it. She is an efficient agent.
Thank you, Richard, for sharing your kind words about Katie’s quick and polite assistance. We truly appreciate your feedback and hope to stay connected with you in the future. Wishing you all the best on your journey ahead!
I made an error with payment, the company was very helpful and understanding. They sorted out my error and gave me a complete refund
Thanking you
Hi Kath, thank you so much for your kind words. We're glad we could promptly resolve the payment issue and provide a refund—supporting and caring for our customers every step of the way means everything to us. Looking forward to being part of your journey ahead!
Oh your site is wonderful. I've met many nice guys on there but it seems they are always to far away for me. Im going to take a break from the sites and try locally. I think thats what I want then I can see them in real. But yes your site is very good. Thanks for your services. Joyce
Thank you so much for your kind words, Joyce—it means a lot to us to hear that you've had a positive experience. Wishing you the best of luck in finding meaningful connections nearby, and we're here anytime you want to stop back in. Take care and thanks again!
Never ever have I had such a quick response. Alex was speedy fast and polite. Great job mate fixed me up with in 10 minutes or less. That's great service
Dear Matthew,
Thanks so much for the amazing feedback.
We’re thrilled to hear Alex was able to solve your inquiry in under 10 minutes. We’ll be sure to pass along your kind words to Alex and the team. If there’s anything else you need, just let us know - we’re always here to help. 😊
Had problems at first my fault I think but customer service was quick and helpful still had problem but customer service was excellent solving problem back up and running thank you all at customer service
Thanks so much for sharing your experience. We’re glad our team could help quickly and get you back up and running. We appreciate your patience, and we’ll keep aiming to make things even smoother. If you need anything else, we’re here for you. 😊
I wasnt using the app properly and made a few mistakes i got charged extra fir my errors I reached out to the support team and they helped me I am very gratefull
Dear Robert, thank you for sharing your experience and acknowledging our support team. We're glad we could assist you in resolving the issue, and we appreciate your trust as you continue to use the app confidently.
I had accidentally opted to upgrade and when I asked for a refund, I was offered a 50% refund as well as several months of Premium Membership at no cost to me. I was very pleased with this resolution!
Thank you so much for sharing your experience, Patricia. I’m delighted to hear that our team was able to resolve your concern promptly and to your satisfaction. Your kind words motivate us to keep providing excellent service every day!
My daughter signed my up on my phone without my knowledge and I am not ready to use dating sites. Sabrina helped me to a very reasonable and kind resolution. I will definitely use this site when I am ready! Thanks again.
Thank you, Bridget, for sharing your experience. I'm glad Sabrina was able to assist with kindness and understanding—whenever you're ready, we’ll be here to support you on your journey! Your patience and openness mean a lot to us.
Had a problem with the subscription the admin was perfect they communicated right away there was no delay in time and date hardly within 15 minutes the problem was taken care of great to work with
Michael, thank you so much for sharing your experience! We’re proud of our admin team for resolving your issue quickly, and you recognizing that means a lot to us. Looking forward to continuing to support you smoothly moving forward.
The website does not allow any type of personalization of what type of person I am searching for. It also does not allow me to remove the horoscope sign, which I do not believe in another thing is I cannot change things or edit the profile.
Dear Sandie,
Thank you for sharing your feedback. We truly appreciate you taking the time to point out the areas where we can improve.
At MeetMyAge, we’re continually enhancing our platform to make the user experience more flexible and personalized.Our development team is already reviewing ways to give users more control over what information is displayed and how matches are filtered.
As for editing or updating your profile, this function should normally be available through your account settings. If you’re experiencing any difficulty, please contact our support team directly — we’ll be happy to guide you step-by-step or make adjustments on your behalf.
Your input helps us identify what matters most to our members, and we’re grateful for your patience as we continue improving customization and search options.
I notified the website customer service of users attempting to get personal information like phone numbers or e-mail addresses. Customer service reacted immediately and took those users out of service
Dear Glenn,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
I didn't give it long—I've become jaded re: online dating but felt it was headed in the same direction but this time I couldn't put my desired age rang so what I got back was not relevant
Susan, thank you for sharing your experience and honest feedback. We truly appreciate your willingness to give this a try despite feeling discouraged, and we will take your comments to heart as we continue improving the ways members can find meaningful connections. Wishing you the best on your journey ahead.
I signed up without reading the regulations. I was not aware of the costs (my fault). The company was quick to delete my profile when I asked them to. Great customer service!
Thanks so much for your kind words, Craig! We’re glad we could assist you quickly and appreciate your honesty—your feedback truly helps us keep improving the experience for everyone. Please don’t hesitate to reach out if you decide to give it another try!
While I did not get a the full refund I had hoped for Alex was prompt, efficient and helpful. Fifty percent back was better than nothing.
Thank you.
Thank you, Martin, for your kind words about Alex’s support—it's wonderful to hear that the assistance provided made a positive difference. We appreciate your understanding and value having you as part of our community. Please don’t hesitate to reach out if we can be of further help.
I turned in a request for a refund for purchases. I did not make over the last two days that were automatically done by the app not by me, and within less than an hour the refunds were processed job well done.
Steve, thank you for your kind words and quick acknowledgment. We're committed to making things right and appreciate you putting your trust in us—serving you seamlessly means a lot to our team!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Jonathan, for sharing your positive experience with our customer service team. We're delighted Sabrina was able to quickly assist you and resolve the issue to your satisfaction. Your feedback is invaluable, and we look forward to continuing to support you.