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From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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When other representatives weren't helping me with what I was trying to accomplish, Kate Smith did! She provided excellent service! Thank you, Kate!
They listened to my story were helpful in my cause, and in the interim gifted me for my dissatisfaction. Can't do any better than that. 😎
Ribert, it means a lot to hear your frustration was turned into satisfaction because we listened and supported you along the way. We're committed to providing that same care whenever you need it, and we’re excited to continue helping you move forward with confidence!
I am short sited with fat fingers and made a accidental payment grace at meet my age helped me and a refund is on its way brilliant service
Thank you, Stewart, for sharing your experience and for your kind words about our support team. We're really happy we could sort that situation out quickly for you, and we're here anytime you need assistance.
Had an overall good experience with this site. Spoke with several women just nothing progresses further. Best of luck to the folks who try this site in the future!
Thank you for sharing your experience, Zack. We appreciate your positive outlook and wish you all the best as you continue your journey—our team is always here to support you whenever you need us.
Nice to have a company that understands what good customer service is - effective, responsible, and professional and I appreciate that.
Thank you so much, PJ, for sharing your kind words. We're truly grateful for your appreciation and remain dedicated to providing the service you deserve with care and professionalism. It means a lot to us to have your trust.
At first, Katie was giving me information a bit too quickly and she was somewhat difficult to understand.
When I expressed that to her, she immediately slowed down and enunciated clearly so that I could understand her. It was a very positive conversation. I needed explanation of the app because I was confused, and she successfully helped me.
Thank you so much for sharing your experience, Joy. I'm delighted to hear that Katie adjusted her way of communicating to ensure you felt comfortable and well-informed throughout your conversation. We truly appreciate your feedback and will continue striving to make every experience clear and positive.
I made a request to have my account changed - and the change was made the same day! Very prompt service and very courteous as well. Thank you!
Martha, we’re so happy to hear that our team could help with your account change promptly and courteously. Your peace of mind means a lot to us, and we're always here to make sure things run smoothly for you. Thank you for taking the time to share!
I needed to cancel my subscription after only a short time after activating it. Based upon personal experience with other dating agencies I fully expected to have to struggle to make this happen.
However Meet My Age were so supportive and even refunded 50% of my payment. Amazing!
Cindy, thank you so much for your kind words and thoughtful feedback. We truly appreciate you sharing your experience and are delighted to hear our team was able to assist you smoothly. Your satisfaction means a lot to us, and we look forward to staying connected.
I received acknowledgment that my profile was removed upon my request. The reason being, I decided I am not ready to date yet.
Lori, thank you for sharing your experience and letting us know your preferences. Whenever you feel ready to explore new connections again, we’ll be here to support you every step of the way. Wishing you all the best on your own timeline.
I paid for subscription which I was ok with then more money was taken out my account without my permission within minutes I emailed this app and Sabrina understood the issue and sorted it out as she could clearly see the mistake. Thank you Sabrina that was professional of you to adhere to the problem. My refund stayed it would be issued within stipulated date.
Thank you, Genevieve, for sharing your experience and recognizing Sabrina’s effort to resolve the billing mistake promptly and professionally. We're committed to making things right for our customers and truly appreciate your patience and understanding throughout the refund process. Please feel free to reach out if there's ever anything else we can assist with!
I was very surprised the customer service for this dating app is beyond belief and they solved my problem so well I'm thinking about renewing my subscription
Thank you, Robert, for sharing your excellent experience with our customer service—it's wonderful to hear we were able to resolve your issue quickly and to your satisfaction. We truly appreciate your trust and look forward to continuing to support you on this journey.
Representative vas very helpful and understanding, yet professional at her work. She was doing her job very thorough. Thank you!
Thank you so much, Svetlana, for your kind words and thoughtful feedback. We're thrilled to hear our representative provided the helpful and professional service you deserve. Your satisfaction is our top priority, and we look forward to continuing to support you in the future!
Overall... Michael Whitmore assisted me with an issue. Revolving my paid account. We came to an agreement and was helpful in allowing and making it happen. HOWEVER... some things to the site NEED PROMPT CHANGE... FOR INSTANCE: Once you're a premium member then you should have the ability to delete the people who "view you"... but you're unable to see them because THEIR profile was suspended.That should be change to where the members can delete that so there's not a long list of pictures of unavailable profiles because of them being suspended.
Dear Thomas,
Thank you for sharing your experience and for the specific suggestion. I’m glad to hear Michael Whitmore was able to help you with your account, and I appreciate you bringing this site improvement to our attention.
We will review your suggestion and see if we can make it happen in our future application releases.
We wish you a Happy Dating and stay safe!
I was contacted by over 31 men in the first day, when I asked each of them what they were looking for on this site.
Every one of the 31 men said they were looking to chat and have some good vibes, when I expressed that i was looking to meet up for a coffee or a walk in the physical to see who we felt in each others company.
Every single man said he was
1 too tied up with work but sounded nice if he had more time,
2 Juggling too much at the moment to meet up
3 I have too much work on but would love to chat,
I question many of them as I wanted to know if they had time to chat and they all supposedly lived in my area why did they not have time for a quick coffee, they couldn't really answer me.
So either this is fixed and these people are not real or 31 men where not interested in meeting up with a human
Horrendous experience but I am glad I spent the time on this exercise it will save me a lot of time chatting to people who have no intention of meeting up, that is if they are real?
Hello Elsie,
Thank you for taking the time to share your thorough feedback. I’m sorry to hear your experience was frustrating and didn’t meet your expectations for genuine connections.
Each user communicates in his own way, unfortunately we cannot influence this in any way.
Many people juggle work and other commitments, which can make quick meetups challenging. However, clear communication about timelines and expectations should still feel respectful and honest.
If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation.
Tiffany provided me with an opportunity to explain why I wanted to cancel my subscription after only having it for less than 10 minutes. She expressed concern and interest to learn why and what caused me to want to cancel. I provided her with details and I asked for a refund. She went beyond to help me and in the end she processed a refund for me. I am very pleased and appreciative with her ability to resolve a problem for me. I wish there were more people like her in the world of business. She is exceptional.
Dear Jeanne,
Thank you so much for sharing this wonderful feedback.
We’ll be sure to pass along your kind words to Tiffany - they’ll mean a lot to her and the team. It’s incredibly motivating to know that our colleagues can turn a potentially frustrating moment into a confident, positive one for you.
If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out.
I accidently hit a button and was charged for credits. I reached out and explained it was an accident and I didn't want to purchase the credits. The response from the support team was helpful and adequate.
Hi Matt, thank you for taking the time to share your experience with our support team. We're glad we could promptly assist you with your concern, and we're always here to help whenever you need. Looking forward to continuing to support you!
I wanted to delete my entire account and customer service was very quick to respond to my email and took care of my problem immediately.
Thank you so much, Renee, for sharing your experience. We’re really glad our team could help you quickly and make things easy on your end. If you ever decide to stop by again, we’d love to welcome you back!
I sent an e mail to owners and they credited me half my initial payment and even offered a free month.
I declined and they understood and took care of me. I was able to delete everything.
Kathy, thank you for sharing your experience and for giving us the opportunity to support you in your way. We’re glad we could work together to find a solution that felt right and hope you know we’re always here if you decide to reconnect in the future. Wishing you all the best on your journey ahead!
I am being match with people 4 hours from where I live. Reached out to customer service and said it was my issue. Very rude and no help at all. My settings clearing have my correct location.
Dear Joannie,
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience with your location settings. Our team has reviewed similar cases and, in most situations, the issue is related to device or browser permissions rather than the app itself — if location access is limited, the system may match you with users from a wider area.
Please note that our support agents are real people who always aim to help, never to be rude. If your experience felt otherwise, we sincerely apologize. We’d love to take another look and help adjust your settings — please contact us again at [email protected] so we can resolve this quickly.
This person, Alex, closed my account after I decided to keep it open and was given a 7 day trial.
HERE IS THE CONVERSATION:,
Dear Jerilynn,
You were successfully provided with 7 days of Premium Subscription. Please be informed that you can still access all premium features until ​10-11-2025, so feel free to use the service!
If we can further help, don't hesitate to reach out.
Have a nice day, and stay safe!
Best regards,
Katie
Dear Jerilynn,
We're very sorry this situation has arisen. To better understand the situation, please contact us directly at [email protected].
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nikole, we’re so grateful you took the time to share your experience with Kate Smith. Empowering moments like yours motivate us to continually provide the personalized service every customer deserves. Please know we’re here to support you anytime!