On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
We monitor reviews for authenticity
Easy to work with. Great customer service. Chat was ver helpful.
I had a lot of interaction with people on the site. I didn't have any scammers so far it seems to all be real man. Don't know
Dear Tammy,
Thank you for sharing your experience so honestly. We're glad to hear the connections you've made feel genuine and give you confidence in exploring new relationships. Wishing you continued meaningful interactions ahead!
I'm unable to find an app icon to access meetmyage. I can only gain by clicking your link from your emails.
I need assistance to save time accessing the site.
Dear Maurice,
Thank you for sharing your experience, Maurice. We're delighted our team promptly resolved the issue to help keep your connections flowing smoothly, and we look forward to making every interaction ahead even easier and more enjoyable. Appreciate you being part of our community!
Dear Fred,
Thank you for sharing your experience. We're thrilled to hear your request was handled quickly and efficiently—that’s exactly the kind of service we strive to provide. Please let us know anytime we can assist further.
I emailed customer services and had immediate responses. I dealt with 3 individuals, Linda, Jake and Michael. All were very prompt with their action, very courteous and friendly with their tones and most important very helpful and did exactly as I required. Cannot fault them at all, 100% customer service satisfaction. Thank you.
Michelle, thank you so much for your wonderful comments!
We truly appreciate your kind words and are thrilled to know our team provided the prompt, friendly, and helpful service you deserved.
Your satisfaction means the world to us!
Dear Mark,
Thank you for your feedback! We're glad to hear the issue was handled promptly and professionally. If you ever need further assistance, we’re here to help.
Response time of answering my email was by far the fastest I ever got from a company
Dear Paula,
We appreciate you taking the time for your feedback.
We're thrilled you found our response time and problem resolution to be efficient and satisfactory. We genuinely appreciate your feedback and are delighted to hear your experience was positive. We strive to provide excellent support to all our customers.
I subscribed but payment was taken at the full amount, not allowing for the discount.
I got in touch highlighting this and was immediately answered by Alex who made sure I was satisfied with his solution.
This appears to be one caring company.
Thank you Alex
Dear Anne,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
I liked the idea of connecting with local ladies but then I noticed that where ever I changed my location too, the same happened for my contacts. Also, given that these ladies looking for companionship none seem to have time to actually meet!
On the upside the customer service team are top notch!
Dear Nick!
Thank you for sharing your thoughts, Nick. We appreciate your kind words about our customer service and understand how location updates and scheduling friendships can feel tricky—your feedback helps us continually improve the experience for everyone. Always here if you need assistance or want to share more!
Dear Joe!
Thank you for sharing your honest experience and taking the time to comment. Wishing you every success going forward, and hope heartfelt connections find their way to you soon. Your feedback helps us grow and support others even better.
The customer service team is great and very helpful. I signed up on 7/13 late in the evening and canceled early morning on 7/14 because I felt online dating just isn't for me. I reached out to them today 7/15 regarding the charges I had received and they worked with me to refund 50% of the charges because they understood that I didn't even have the services for 12 hours. They were very quick in responding to my emails and were very kind.
Dear Jennifer!
Thank you, Jennifer, for sharing your experience so candidly. We're glad our team could assist you promptly and kindly—even if online dating wasn’t the right fit this time. Wishing you all the best on your journey ahead!
I have been on many dating and friendships sites but meetmyage specialised in getting people my age to my profile without the need to constantly buy extra credits. The client service department is excellent. I put in a query and it was resolved the same day. Will recommend them to anyone for genuine connections
Dear Craig!
Thank you for the wonderful feedback! We’re thrilled to hear the connection-focused approach and quick service made your experience enjoyable. It’s score like yours that keeps us dedicated to making every addinguminen meaningful.
Given I've never done anything like this before im truly impressed with everyone who has helped me, very understanding and caring which gives you trust in their handling of your information an amazing team of people very grateful to all
Dear Dave!
Thank you so much for sharing your experience! It means the world to us to know you felt supported and cared for every step of the way—building trust Disea rat the heart of what we do, and we're truly grateful to have had the chance to earn yours.
Not at all happy with results so far. But, I am a widow and this is hard for me to even start.
Dear Cathy,
Thank you for sharing your experience. We are truly sorry to hear about your frustration and disappointment.
Ensuring a positive and transparent experience for every customer is at the core of what we strive for, and we regret that we fell short in your case.
If you have any questions or need any assistance with the available features on our platform, please don't hesitate to contact our Customer Support Team via email [email protected]
Right after I signed up, without a picture or profile info, my inbox started to blow up with matches and chats. Several messages with semi suggestive sexual messages attached. Lol. I strongly suspect many of these accounts are paid actors. They get paid per message generated. The site allows one free communication with each person to draw you in. Looking at every "person"s account and almost every single one of them lacked any profile content. And to prove what I say is true, I am not an overly good-looking man. Never in my life have I had an inbox so full let alone so quickly. See attached pic. That is a small sample of the nonsense you can expect.
Dear Chris,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Please reach out to our Customer Support Team by emailing [email protected] if you have any questions or need further clarification.
Helpful. Polite and friendly and solved my problem. Thank you.
Dear Gabriela!
Gabriela, your kind words truly brighten our day! We’re so happy we could assist promptly and make you feel heard—thank you for sharing your experience with us. Looking forward to continuing to support you every step of the way!
I came across a fake profile and reported it to the administrators. Not only did they respond to my concern, they kept me in the loop of the entire process. KUDOS! It's nice to know that there is yet good customer service.
Dear Glen,
Thank you for your feedback!
We consider safety as one of our main principles and also appreciate the effort you've put into this.
If you'll face any more issues, please contact us and we will gladly assist!
Grace was very understanding and helpful when I explained that I thought I was using already-purchased credits when, what I clicked on, ordered another $69.99 subscription. Her willingness to request a partial refund really helps. Positive experience.
Dear Dana,
Thank you very much for your positive feedback!
In case you'll ever face any issues on our platform, reach out! Our team will gladly assist you!
I was very sceptical initially when I reach out to the customer service department, however the very quick response and the good will gesture was more than I expected. Thank you to the customer support team. Your professionalism was exceptional. Regards
Jackie
Dear Jackie!
Jackie, thank you for sharing your experience and for your kind words about our customer support team. It means a lot to us to know we exceeded your expectations, and we look forward to continuing to support you always.
All those men you have chosen for me are not my type and not even near what I've asked for. Then why do you ask for filling out those questions if you're not using it for sending me candidates. It's a waste of time. AND one of those men you've sent me (Antonio) I realized that is phony and fake. I have had some contact with them before and realized he is a same man and he's a fake account. So I feel it's a waste of my time. Thank you for this chance to tell you. Hope you do something for it.
Dear Nazzy!
Thank you for sharing your concerns, Nazzy. We take the authenticity of profiles seriously and appreciate your feedback as it helps us improve matchmaking accuracy and remove any questionable accounts promptly. Your time is valuable, and we’re committed to making overall experiences better.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael!
Thank you, Michael, for sharing your positive experience and for highlighting our customer service team. We're committed to making every interaction smooth and supportive, and we look forward to assisting you whenever you need in the future.