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MeetCurve

3.7

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From the business

MeetCurve is your ultimate destination for stylish and comfortable plus-size swimwear. We celebrate every curve with a wide range of trendy designs that blend confidence, elegance, and functionality. From flattering bikinis to chic one-pieces, MeetCurve offers swimwear crafted to fit and support women of all shapes and sizes. Dive into fashion and embrace your beauty with MeetCurve — where style meets empowerment.


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MeetCurve Reviews Summary

The company has garnered positive feedback for its high-quality swimwear and diverse product offerings, with many customers expressing satisfaction with the fit and aesthetic appeal of their purchases. However, significant concerns have been raised regarding the customer service experience, particularly in the areas of returns and communication. Customers frequently report difficulties in obtaining return information and delays in responses from support channels, leading to frustration. This combination of strong product quality and inadequate customer service creates a mixed reputation, suggesting that improvements in the returns process and customer communication could enhance overall satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

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22,031 reviews

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GB
1 review
0 helpful votes
Follow Anita Y.
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Received the product in very good time and it was great quality, however, the fit wasn't quite right so requested to return it the same day. This is when I ran into problems. The return policy is only to one address - in the USA and the cost of return would be mine. I did read I would have to pay for costs to return but not to the USA.

I first requested to return the items on 31st May and am still waiting on confirmation of address or decision on refund.

Such a shame as the product I tried on was of very good quality. I just wish the returns policy was the same!

Date of experience: June 15, 2023
GB
1 review
0 helpful votes
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They took a while to Come but didn't realise it was from USA. Quality amazing and sized correctly. Thanks again

Date of experience: June 15, 2023
France
1 review
0 helpful votes
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But a little disappointed a 2 pieces bathing suits are sold separately!

Date of experience: June 15, 2023
GB
1 review
0 helpful votes
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I wish I'd read the reviews before purchasing. The swimsuit didn't fit, the quality wasn't great and the company will not provide a return address. They send email responses which are automated, asking for unnecessary details such as a photo. I've also had 'offers' to repay 25% of the original purchase price - still no return address. Even if I managed to get this, their delays in responding will probably now mean I'm out of time for their very tight window of 15 days from receipt of goods. Very sharp practice - avoid purchasing like the plaque!

Date of experience: June 15, 2023
Washington
1 review
0 helpful votes
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Mixed feelings
July 15, 2023

I ordered two bikini tops, one tankini top, and a bikini bottom. The bottom and the tankini top are great, I am very happy with those. The two bikini tops do not fit, and I am trying to return them. I have tried to contact Meet Curve three times in the past three days, and I have not heard back yet.

Date of experience: June 15, 2023
GB
1 review
0 helpful votes
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Returns/Refunds are Useless!
July 15, 2023

The swimsuit I ordered was too big and cost me over £40. The returns have to go to USA (not the UK) and so I have elected to take their 'offer' of £8 refund. So unless you are sure about the item you are ordering and the size, don't bother! I only ordered from them because of the UK address and therefore ease of returns...

Date of experience: June 15, 2023
GB
1 review
0 helpful votes
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Seriously unimpressed
July 15, 2023

Returns process is a joke and it takes far too long to get a response

Date of experience: June 14, 2023
Minnesota
1 review
0 helpful votes
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Cute things
June 15, 2023

I really liked how the website is set up. Very clean & I was able to find things quickly. I wish more suits were sold top & bottoms together.

Date of experience: June 14, 2023
Kansas
1 review
0 helpful votes
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Amazing bathing suit!
June 15, 2023

This bathing suit is awesome! Well made, looks great and fits well. I never like bathing suits and this is the first one that I immediately liked.

Date of experience: June 14, 2023
Canada
2 reviews
0 helpful votes
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Ordered 2, one fits, one is weird
July 15, 2023

Would love to give a positive review because the suits are cute. However one is just a really strange fit and the other is really big in the bottoms but workable. Both fabric content lists were inaccurate. If I want to return I need to apply for permission and pay shipping after sending a photo of the merch. Not worth the hassle.

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
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Customer service
July 15, 2023

I have had several emails with customer service, they have refused to give me an address to mail my returns (2 tankini tops #******* & *******) back. They offered me $10 in return for me to keep the items and a five dollar coupon for a future purchase. I would like a full refund and to mail the items back, I am fine with it being at my expense but I would like the entirety of my money back which is approximately $80 not $10. I am forwarding all of the emails and receipts to begin a class action lawsuit, they clearly show that Customer service is refusing to refund my money by withholding an address to ship my return to. They have 3 times after me requesting the address for shipping my return answered me with a. $10 offer and a $5 coupon toward my next purchase. I want a full refund for these items. This is unacceptable.

Date of experience: June 14, 2023
Virginia
1 review
0 helpful votes
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Returns are not friendly
July 15, 2023

I ordered two bathing suit tops and a cover up. One of the bathing suit tops was acceptable, the other did not have any breast support. I need that support. The tops fit per the sizing chart (xl), but the coverup ran much smaller. I have been trying to return the cover up and top since I received them, but it takes days for an agent to respond and they won't provide the return address and keep offering shopping credit rather than a refund. I started requesting the return/refund on June 3. Today is June 14 and I still have no return address.

Date of experience: June 14, 2023
Texas
1 review
0 helpful votes
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Shady company!
July 15, 2023

Unfortunately I didn't see the reviews before I purchased but you have to contact customer service to make a return and they purposely don't respond to you so that you cannot make the return! I've reached out 3 times now and each time I get a confirmation that they've received my request but never get a response. I will be disputing the charge with my credit card company if they don't respond before the 15 day return window closes.
Absolute SCAM!

Date of experience: June 14, 2023
GB
1 review
0 helpful votes
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Perfect
June 14, 2023

It fit well. However delivery times are long but order in plenty of time

Date of experience: June 14, 2023
GB
1 review
0 helpful votes
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Poor customer service.
July 14, 2023

Asked for a return, given (unknowingly) half an address and told to send tracking number. Which I do. Then say I wasn't given the full address! No response back from the email I then sent afterward. Poor poor service. Also poor service in the fact no mention of international returns!

Date of experience: June 14, 2023
Georgia
1 review
0 helpful votes
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Bathing suit
June 14, 2023

Love it. Fits perfectly! May order another one! Love that I can take the strap off!

Date of experience: June 14, 2023
Maryland
1 review
0 helpful votes
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The worst return process ever!
July 14, 2023

I've been trying for over a week to obtain return instructions and I keep getting offered partial refund amounts. It's literally taken me 4 or 5 attempts to get the return instructions. So crazy! I'm will definitely warn my friends about meet curve's return process.

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Worse customer service ever
July 14, 2023

Despite using the Canada section of their website, my pkg was delivered to USA. But that was not the issue! My issue was the automated responses with none of the information I had requestes (i.e tracking number, eta, phone number i could call. Their messages appeared as though they had not read my requests at all, it was robotic like text which leads me to wonder if there was an actual person on the other end. I asked for the pkg to be re routed and I would pay the additional shipping, 6 weeks later and I still don't have it! Now they are advising me again the pkg was returned bc of the address and would I like a refund minus shipping...as if we hadn't had this conversation weeks ago. Now I have to wonder if I will ever see a refund!

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Size was not correct
June 14, 2023

Bathing suits were both two short in the torso and I do not have a long torso

Date of experience: June 14, 2023
Texas
1 review
0 helpful votes
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Very good. I was satisfied with my order and surprised shipping didn't take long at all.

Date of experience: June 14, 2023