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Medicare FAQReviews 202

5.0

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Medicare FAQ Reviews Summary

The company demonstrates a strong reputation for its knowledgeable and attentive customer service, with many clients praising the helpfulness, professionalism, and thoroughness of their agents. Customers frequently highlight the ease of communication and the effectiveness of support in navigating complex insurance options, contributing to high levels of satisfaction. However, there are occasional mentions of initial challenges in accessing information or navigating the enrollment process. Overall, the company's commitment to responsive service and customer education stands out, fostering trust and loyalty among clients despite minor concerns about accessibility.

This summary is generated by AI, based on text from customer reviews

service
21
value
16
quality
8

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Nevada
1 review
0 helpful votes
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Thank you for listening to my needs
October 9, 2025

My experience was exceptional. Bernie respected my wishes, listened to get me what I wanted. He made it easy and comfortable to ask questions. I left feeling good about my choice. Thank you so much for helping with the transition of moving my healthcare to another state with ease.

Date of experience: October 7, 2025
Massachusetts
1 review
0 helpful votes
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Informative
October 7, 2025

Actually dreaded the idea of having to go thru the experience. Darren was exceptional. And informed he made it a breeze thank you

Date of experience: October 7, 2025
Florida
1 review
0 helpful votes
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Excellent Service!
August 21, 2025

Larry Cate did an excellent job helping me switch from one plan to another. I recently moved states and he took the time to listen to what I needed and found the right plan for my special circumstances. Very professional and knowledgeable. Highly recommend!

Date of experience: August 21, 2025
California
1 review
0 helpful votes
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Easy, fast and professional. It was a great help for my healthcare choices and thank you all so much!

Date of experience: August 7, 2025
Michigan
1 review
0 helpful votes
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Help with Medicare
August 7, 2025

Larry Cate is so helpful and patient as I navigate through the Medicare system. He is very knowledgeable with his products. I am so glad to be working with him!

Date of experience: August 7, 2025
Florida
1 review
0 helpful votes
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Customer service is ecxellent
June 19, 2025

Gratitude to customer service rep Gavin Williams who was well informed and made my transition to more affordable drug plan easy.

Date of experience: June 19, 2025
New Hampshire
1 review
0 helpful votes
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Darren Wilson the Star
June 17, 2025

Clear, crisp, and detail information was delivered by Darren.
Your company is lucky to have someone with this level of product knowledge and professionalism.

Date of experience: June 17, 2025
New Hampshire
1 review
0 helpful votes
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Jared Vilardi,,,,,, should get a raise,, as I said in my last response,,, trying to fix a problem with my sign up for a drug prescription plan,,,, it had already been approved,,,, I believe my husband and took one hour with an adjent, at the same time,, he's signed up,,, somehow I slipped through the cracks,,, Jared is an Angel,, I have been sooo stressed,, old gals shouldn't be so stressed,,,,,, ๐Ÿ’•๐Ÿ’•

Date of experience: June 16, 2025
Pennsylvania
1 review
0 helpful votes
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Medicare - Aetna enrollment
June 13, 2025

We received amazing service from Mary in try to get John's Medicare Part B and his Aetna plan put together. This took several weeks and we appreciate all she and the staff did to get it completed.

Date of experience: June 2, 2025
Virginia
1 review
0 helpful votes
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I was both confused and concerned about how to transition from a work-sponsored insurance plan to the complex and ever-changing Medicare system. Kimberly took the time to help educate me and answer all my questions. She explained the various options available within the Medicare system and effectively compared the different plans, which helped me find the best fit for my needs. Her knowledge and skills reassured me that I was in good hands. I am confident that I am receiving competent support as I enter this next chapter of my life. I couldn't have asked for better assistance.

Date of experience: June 12, 2025
Florida
1 review
0 helpful votes
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Gavin Williams review
June 11, 2025

Gavin was extremely helpful with my needs and always responded to my emails. He is very knowledgeable. He assists and makes the process of applying for insurance easier!

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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A Wonderful Experience
June 6, 2025

I was frantic trying to sort out my latest insurance crisis. Tessa Steele was the best! She went far and above the call of duty in helping me resolve my problem. Tessa is a jewel and deserves a raise! She is very caring, patient, and a pleasure to deal with. These days, you don't come across such a person very often!
Thank you so much, Tessa!

Date of experience: June 6, 2025
Minnesota
1 review
0 helpful votes
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Gavin is the best!
June 2, 2025

I was upset because my documents did not arrive on time. I called the general 800 number and was lucky enough to get Gavin Williams. He took the time to listen to my problem and fix it. He called my provider with me on the line and then waited until the problem was resolved. Then, he called back 2 weeks later to check on my progress. That is 5 star service!

Date of experience: June 2, 2025
Georgia
1 review
0 helpful votes
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Insurance choices
May 24, 2025

Every person I dealt with at Elite Insurance Partners were wonderful.
Larry and Escarleth were exceptional. They answered every question I had, were very patient, kind, and informative.
It was very easy to reach them without having to go through AI recordings. You could talk to an actual person from the start.
Their follow up was great!
I would recommend these agents and Elite Insurance Partners to everyone.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Dental insurance
May 19, 2025

Needed to change dental insurance coverage to a less expensive plan.Representative, Karissa, was extremely helpful and got me and my husband the exact policy to fit our needs and budget. I had used Elite in the past and found the service to be excellent as it was this time. Would recommend this to anyone looking for help in getting additional insurance coverage or supplements.

Date of experience: May 19, 2025
Kentucky
1 review
0 helpful votes
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Highly recommend this Company
May 19, 2025

My experience with Gavin was very pleasant. He was very knowledgeable and extremely helpful. I recommend this company for anyone needing help with any kind of insurance need.

Date of experience: May 19, 2025
Colorado
1 review
0 helpful votes
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Excellent Service
May 16, 2025

As I approach the age of 65 I had been doing research in what I needed to do for Medicare and all that goes with it. One of the sites I researched was Elite Insurance Partners. I submitted a request for information and KIRK CAMPBELL is the one who responded to me. Kirk is very knowledgeable and friendly. He takes the time to get to know the person he's working with. Explains everything thoroughly, provides every opportunity to ask questions by phone (I'm in Colorado) or email. He's been great to work with and is absolutely as asset to your company.

Date of experience: May 16, 2025
Tennessee
1 review
0 helpful votes
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Fantastic job
May 15, 2025

Karrissa was very informative and helpful. We will be happy to continue our journey of finding the right insurance with her help.

Date of experience: May 15, 2025
Texas
1 review
0 helpful votes
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Great Job!
May 15, 2025

Eduardo did an awesome job explaining and signing me up with a new provider and saving me money. I'm so happy I contacted EIP for help in getting the best policy.

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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Pleasantly surprised ๐Ÿ˜
May 8, 2025

Kimberly Saivandy was very patient and understanding of our concerns!
We appreciated talking with her and her knowledge was refreshing ๐Ÿ‘๐Ÿ˜โ€ผ

Date of experience: May 8, 2025