MedacartReviews 596

Took my money and never delivered the products. Ordered a month ago. No response to numerous emails requesting a refund or the product. You cannot call and get anyone to answer the phone for an attempt to resolve the issue or get updates. DO NOT ORDER FROM THESE THIEVES. They will take your money and run. I would give them zero stars if that was an option.

Based upon my experience over the past couple of years, I would recommend you NOT go near this company for any supply you ever have any hope of receiving. I have expeirenced nothing other than lengthy delays for simple INR test strips. Then, I ordered in August, 2023 and on September 4,2023 they charged my credit cared $143.98 for the product, but never shipped it. USPS Tracking still shows it as not shipped (only that the shipping label was printed). I emailed, I called, multiple times, and they will not responde to me. I have now had Bank of America take up the dispute and to credit my card in the full amount until they respond. Do not go near this company. Based upon my experience they have shown themselves to be slow, incompetent and completly and totally uncaring in the customer service department. Don't do it!

It was easy & fast to order from you. Appreciate the experience

Easy ordering process and pricing. Website easy to use

Quick and easy! Needed this and Roche was impossible to deal with. Wanted to charge me to send someone to teach me how to use when I have been doing it for 6 months already!

Great, except we never received any emails that it was coming when it will be hear it just showed up.

Easy to order and fast delivery great when you're low on supplies and need them fast.

We are a non-profit, and are always trying to find the best way to stretch our funds. Medacart seemed like a great option. However, it's been nearly 2 weeks since we place a $1000.00 order, and have had no further communication from them, despite an estimated delivery time that has already passed. I have emailed them and gotten no response. The order shows confirmed but not shipped on their website. Beginning to think it's just another scam, and I will need to contact our bank to get our money back.

Product delivered was as described. Timely delivery using first class mail.

This vendor has a wide variety of products. Easy to order and delivered on time.

Ordered test strips for testing INR, exactly as stated the product showed up, and woks like it should.

Very Good. Product arrived as scheduled and was in good physical shape.

My husband has a LVAD and needs to get an INR every week. His insurance doesn't provide for an in- home testing kit, but luckily we were given one by someone who no longer needs it. We needed more testing strips and Medacart was able to obtain them for us. I checked the expiry date was good and ordered enough for 24:weeks. The kit will make traveling so much easier for us.
Thank you Medacart!

Thank you so much for being so patience. I made a mistake on the delivery address and they were so helpful and patience and kind. They help resolve the issue right away. Would definitely order again (without the mistaken address)

Product received just when I needed it! Thank you!