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Medacart Reviews Summary
The company has garnered a generally positive reputation for its reliable and efficient service, with customers frequently highlighting prompt delivery, ease of ordering, and effective communication throughout the purchasing process. Many appreciate the transparency regarding product expiration dates and the competitive pricing of their offerings. However, some customers have raised concerns about product quality, particularly with specific test strips failing to perform as expected. Additionally, there were isolated issues with postal delivery and the handling of packages. Overall, the company demonstrates a strong customer service approach, though addressing product reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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My mom is in stage 3 kidney failure and she were dapper and it took me 2 years to find this wonderful truthful company she no longer pee Thu her dapper any more your dapper are made so well and fit her very comfortably she and I love your dapper hold of urine in weight and no odor as well I will only purchase these from now on thank
NEVER received product. Called multiple times (KIM) left messages and sent emails. NOTHING! Fraud! Don't waste your money.
I'm on blood thinners and I need to check my INR more often than twice a week ordering the INR strips through medcart is amazing. You don't need a doctors note now I can check my INR as often I need to, with the strips.
Was so happy to be able to find a less expensive option with great customer service and prompt delivery of items.
Very prompt and courteous customer service. Whenever I have reached out to them with concerns they have addressed them with specific solutions.
Received the product in a reasonable time. Reasonable prices and good service.
I placed an order 12 days ago. Delivery promised in 3-5 business days. I have not received my order or notice that it has shipped. Phone calls always go to voicemail. Numerous voicemails, emails, chat messages, no reply. Cancelling PayPal payment. Never doing business with them again.
Product we were looking for and easy to place our order.
Product as described. Arrived on time. No concerns
Hello, my name is Yanery González, I am writing to you because I placed an order on November 7 (order #) and I have not yet received it. I would like someone to help me resolve this situation. Thank you for your time.
This was the email that I wrote to the email that you put and it does not exist *******@medcart.com
I hope someone answers me this way.
The package arrrived faster than expected & was delivered w/ care exactly where it was supposed to be.
Outstanding products, excellent customer service and perfect delivery.
Pleased with experience. Product was in stock, ordering easy and they were communicative on shipping and tracking.
My experience was poor. I ordered a few items and waited 3 business days for tracking information. I sent an email requesting tracking it was ignored. I contacted my credit card compony the next day and received a refund since there was zero response. I was going to order elsewhere. The following day the order shows up no tracking no response. Surprising this level of customer service exist today it was annoying and now I am trying to get this company to send me an invoice so I can pay for this order. Could of been a good experience with a tiny bit of customer service and a modern system to provide order processing information.
I received it in a timely manner. I have nothing else
Had what i was looking for, in stock, but processing and notification severly delayed. Shipping information shoud not require a 3rd party app. Webside information is at least there but not synced with acutal product movement.
Call customer service they were very helpful and pleasant
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members