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The company has garnered a generally positive reputation for its reliable and efficient service, with customers frequently highlighting prompt delivery, ease of ordering, and effective communication throughout the purchasing process. Many appreciate the transparency regarding product expiration dates and the competitive pricing of their offerings. However, some customers have raised concerns about product quality, particularly with specific test strips failing to perform as expected. Additionally, there were isolated issues with postal delivery and the handling of packages. Overall, the company demonstrates a strong customer service approach, though addressing product reliability could enhance customer satisfaction further.
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I got my next set of test strips right as I needed them without having to lift a finger!
I got the test strips I ordered. Woohoo! I set a subscription so I will get them consistently from now on.
Was very easy to find and order supplies needed. Shipment arrived very quickly.
No response to voice mail I left x2 regarding my order. Prompted me to cancel 6 mos subscription. Otherwise very satisfied with product delivered.
Order placed 1/30/24, received 2/9/24.10-11 days to fill my order from submission to delivery.
Website is easy to work with. Found needed product - ordering was easy. Delivery was quick.
Easy ordering and quick shipping and received within a few days
I received my strips about a week and a 1/2 after I order them.
Good price, delivery was much quicker than promised,
Accuracy of this monitor is in line to my glucose monitor. The shipping took a lot longer than anticipated, but may have been due to weather than the company
As expected, 50 characters really, next time i will not fill this out...
Needed strips placed an order, took over a week to get notification but no one answered the phone or email? Assumed it was not being filled and ordered from somewhere else? Then after contacting CC Company everything got shipped?
Made an order thru Medacart on 14 Sept. 2023. Credit card billed for $143.98. Given a shipping number but item was not shipped on 20 Sept at which time sent email to customer service since, numerous phone calls went unanswered, and told them to cancel order and refund money. No answer but received order on 27th of Sept. Notified company numerous ways, and informed them that we had cancelled order and wanted money back. Finally heard from them on 15 Oct. They wanted pics of box. Sent to them next day. After numerous tries finally got to talk to lady with first name of Kim. She said that she would send a label Viva our Email. She did and we sent ordered item back. Called numerous times and sent letter to company, never received call back, refund or answer to letter. Sent a letter to the BBB in Tarrytown NY. Nov 30, still have not heard back from them. I gave them a Rating of one because it's the lowest i can, I don't believe they deserve this. Deal with these people at your own risk.
Siemens is a good product and the service was prompt
I received my order but the sensor was incompatible,
It's first time I ordered some medicine. Delivery was on time! I like it!
I have been using those strips for my coagucheck xs and it has been working wonderfully! They work just as the ones that I used to get through my insurance. I would say be mindful of the expiration date before buying in bulk.
Disappointed that my order was so late - and arrived in 2 separate orders 2 days apart.
I had tried to call, no one answers the phones, you're only told to leave a message, and no one calls back.
I emailed, no reply. I used the messenger on the website, I got a hold of someone once,. They told me the items I ordered were out of stock, yet the website didn't show that,. If I had known, I would have shopped elsewhere. I was informed that if even just 1 pack is still in stock, it'll show as instock...It should indicate that they are out of stock if you're ordering by the case.
I am not sure if i'll shop this site again. Customer service was not great..
I thought that the pharmacy was scam because some comments but I received my mother free styles 2 glucose meter like in 3 days

