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Medacart

4.3

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Medacart Reviews Summary

The company has garnered a generally positive reputation for its reliable and efficient service, with customers frequently highlighting prompt delivery, ease of ordering, and effective communication throughout the purchasing process. Many appreciate the transparency regarding product expiration dates and the competitive pricing of their offerings. However, some customers have raised concerns about product quality, particularly with specific test strips failing to perform as expected. Additionally, there were isolated issues with postal delivery and the handling of packages. Overall, the company demonstrates a strong customer service approach, though addressing product reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

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201 reviews

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Virginia
1 review
0 helpful votes
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Effortless Subscription
February 17, 2024
Updated review

I got my next set of test strips right as I needed them without having to lift a finger!

Date of experience: February 17, 2024

I Got My Stuff
August 17, 2023
Previous review

I got the test strips I ordered. Woohoo! I set a subscription so I will get them consistently from now on.

Date of experience: August 16, 2023
Ohio
1 review
0 helpful votes
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Meds
February 16, 2024

Was very easy to find and order supplies needed. Shipment arrived very quickly.

Date of experience: February 16, 2024
Kentucky
1 review
0 helpful votes
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Product came on time as promised.
February 10, 2024

No response to voice mail I left x2 regarding my order. Prompted me to cancel 6 mos subscription. Otherwise very satisfied with product delivered.

Date of experience: February 10, 2024
Texas
1 review
0 helpful votes
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Delayed delivery
February 17, 2024

Order placed 1/30/24, received 2/9/24.10-11 days to fill my order from submission to delivery.

Date of experience: February 10, 2024
California
1 review
0 helpful votes
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Fast, efficient & professional.
February 8, 2024

Website is easy to work with. Found needed product - ordering was easy. Delivery was quick.

Date of experience: February 8, 2024
Illinois
2 reviews
0 helpful votes
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Great
February 8, 2024

It was easy to order. And was received in a timely manner

Date of experience: February 8, 2024
Connecticut
1 review
0 helpful votes
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Easy to order and shipping was quick
February 8, 2024

Easy ordering and quick shipping and received within a few days

Date of experience: February 7, 2024
Oregon
1 review
0 helpful votes
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I received my strips about a week and a 1/2 after I order them.

Date of experience: February 6, 2024
New Jersey
1 review
0 helpful votes
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Good price, quick delivery
February 6, 2024

Good price, delivery was much quicker than promised,

Date of experience: February 5, 2024
Oregon
2 reviews
0 helpful votes
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Great monitor
February 3, 2024

Accuracy of this monitor is in line to my glucose monitor. The shipping took a lot longer than anticipated, but may have been due to weather than the company

Date of experience: February 3, 2024
Colorado
1 review
0 helpful votes
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Speedy
February 2, 2024

The order came so fast! I don't always order as quickly as I should and they were able to get my order to me within a week

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Box recieved and will use as needed.
February 2, 2024

As expected, 50 characters really, next time i will not fill this out...

Date of experience: February 2, 2024
Connecticut
1 review
0 helpful votes
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No one home
February 4, 2024

Needed strips placed an order, took over a week to get notification but no one answered the phone or email? Assumed it was not being filled and ordered from somewhere else? Then after contacting CC Company everything got shipped?

Date of experience: January 27, 2024
Mississippi
1 review
0 helpful votes
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Made an order thru Medacart on 14 Sept. 2023. Credit card billed for $143.98. Given a shipping number but item was not shipped on 20 Sept at which time sent email to customer service since, numerous phone calls went unanswered, and told them to cancel order and refund money. No answer but received order on 27th of Sept. Notified company numerous ways, and informed them that we had cancelled order and wanted money back. Finally heard from them on 15 Oct. They wanted pics of box. Sent to them next day. After numerous tries finally got to talk to lady with first name of Kim. She said that she would send a label Viva our Email. She did and we sent ordered item back. Called numerous times and sent letter to company, never received call back, refund or answer to letter. Sent a letter to the BBB in Tarrytown NY. Nov 30, still have not heard back from them. I gave them a Rating of one because it's the lowest i can, I don't believe they deserve this. Deal with these people at your own risk.

Date of experience: January 25, 2024
South Carolina
1 review
0 helpful votes
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Good product
January 19, 2024

Siemens is a good product and the service was prompt

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Unsatisfactory
January 24, 2024

I received my order but the sensor was incompatible,

Date of experience: January 16, 2024
New York
1 review
0 helpful votes
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On time delivery
January 11, 2024

It's first time I ordered some medicine. Delivery was on time! I like it!

Date of experience: January 11, 2024
Minnesota
1 review
0 helpful votes
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Legit Strips!
January 1, 2024

I have been using those strips for my coagucheck xs and it has been working wonderfully! They work just as the ones that I used to get through my insurance. I would say be mindful of the expiration date before buying in bulk.

Date of experience: January 1, 2024
Georgia
1 review
0 helpful votes
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Disapointed that my order was late.
December 27, 2023

Disappointed that my order was so late - and arrived in 2 separate orders 2 days apart.
I had tried to call, no one answers the phones, you're only told to leave a message, and no one calls back.
I emailed, no reply. I used the messenger on the website, I got a hold of someone once,. They told me the items I ordered were out of stock, yet the website didn't show that,. If I had known, I would have shopped elsewhere. I was informed that if even just 1 pack is still in stock, it'll show as instock...It should indicate that they are out of stock if you're ordering by the case.
I am not sure if i'll shop this site again. Customer service was not great..

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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Excellent service
December 16, 2023

I thought that the pharmacy was scam because some comments but I received my mother free styles 2 glucose meter like in 3 days

Date of experience: December 16, 2023