On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Medacart Reviews Summary
The company has garnered a generally positive reputation for its reliable and efficient service, with customers frequently highlighting prompt delivery, ease of ordering, and effective communication throughout the purchasing process. Many appreciate the transparency regarding product expiration dates and the competitive pricing of their offerings. However, some customers have raised concerns about product quality, particularly with specific test strips failing to perform as expected. Additionally, there were isolated issues with postal delivery and the handling of packages. Overall, the company demonstrates a strong customer service approach, though addressing product reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My insurance stopped paying for my libre 2 for legitimate reasons but my medical situation has not been completely resolved so I went out searching for the product I needed. Found it at Medcart with a very competitive price point. Delivery was very prompt.
No problems and quick delivery. Will order again. Product was as described.
I was pleasantly surprised to find these test strips on-line. This is one of the few sites I could find that accepted my HSA credit card.
Website is so easy to navigate to place order. Product arrives in timely manner and I love the notifications I receive as to when my shipment will arrive.
Wanted to assure my discount over the phone. Could not reach Kim. Tried for 4 days. No discount. Have already recommended Medacart to various friends. If no change will not do so.
It was easy to order through Medacart and my product was delivered in a timely manner.
Hard get get a hold of customer service and package was delivered but damaged one whole bottle was busted open and have yet to reimbursed.
FIRST TIME ORDERING. IT WAS A SIMPLE AND QUICK PROCESS. Received order, it was a little better than expected. Tried my 1st strip, worked as expected, very happy with purchase. Will consider a renewal when ready to reorder
When you call, there are 3 options to choose. All 3 go to Kim's voicemail and her voicemail is full.
This product is reliable and easy to use----it includes good information and directions.
Worst retailer ever. No one answers the phone or emails. No tracking information is provided. Product not received after two weeks. Probably just internet theives running a con. Beware.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members