MDGReviews 5,387

Hello MDG, I wanted to Thank You guys So much for the excellent service. I Just recieved My new Tablet today and am very Pleased with It! As I wrote in My Google review I am on a Fixed income and Was frustrated With the Very few Options available to me in regards to credit. Being on Social security is tough as it does not facilitate large purchases such as my tablet. I'm so glad I found you guys, because what was once off limits to me has now been made available, this is a huge financial liberty for me and I'm glad there are honest, trustworthy folks such as yourselves. It would have normally taken me almost a year to save up, but now I can-do it in a few months, and work on my credit score. You guys are fantastic Keep up the great work and thanks again for everything.

Was approved for a 65" TV with the condition I make 6 weekly payments of $33 before they shipped the item. I figured fine, since they were willing to give me credit when no one else would. The 6 weeks went by, payments taken out of my account as promised. After the last payment came out, I expected to receive a call from my account rep to schedule delivery. 4 days go by and no call, so I called customer service. They said it usually takes a few days to finalize the order and I should be getting a call shortly. Two more days go by and still no call, so I called customer service again. This time they say I still owe a balance of $4.70 before the item can be shipped. How could I still owe anything when the agreed upon pre-payments were made? And why did my account rep never call me? I reluctantly agreed for them to take out the payment and said I expected a call the next day to schedule delivery. The next day comes and no call. I left two messages on my reps answering machine, and sent messages through Facebook. I was assured someone would call me, but no one did. I call again the following day, Saturday morning, and this time ask for the manager. He said there was a hold on my order for $4.70, he released the hold and said someone from finance would call me to finalize delivery. Later that day, I got an email to call the finance department to finalize the order. I called them and basically got the third degree, they were questioning me on phone numbers i had 5 years ago that are on my credit report. Finally after another 30 minute call, she said someone would call me to schedule delivery. I finally got an email saying my item was shipped and someone would contact me. I tracked the item, but when it reached the local warehouse, I did not receive a call. I attempted to call the company that is delivering the item, Ceva Logistics, but apparently no one answer's their phones. I sent an email to the company, finally got a phone number to call and schedule deliver through an automated system. I am supposed to receive delivery this Friday, 3 weeks after my final pre-payment. Be prepared to wait a long time for your order, and to have to do a lot of work yourself, because their employees don't seem to be on the ball at all!

My experience with Mdg has been pleasant from start to finish. I found out about this company through Facebook and didn't think I was going to be able to get a laptop since my credit score is shot. I was approved for the laptop with 6 down payments of $21.89 biweekly. Just completed my 6th payment last week and received my tracking info friday. I can't wait til it arrives tomorrow. I highly recommend this company. They're legit!