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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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Texas
1 review
0 helpful votes
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An easy and simple process. The program is budget and payment friendly. A pretty good line of products and specials.

Date of experience: October 14, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're happy to hear that the process was easy for you and that you're satisfied with our services. We hope to continue this relationship in the forthcoming years so please let us know if we can help in the future.

Kentucky
1 review
0 helpful votes
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So far I have had a good experience.
October 15, 2019

But, the delivery takes to long. If you could speed up delivery, it would be an outstanding experience.

Date of experience: October 14, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and for giving us a try! We're listening carefully to your feedback in order to improve our services and offer the best service.

California
1 review
0 helpful votes
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Not happy
October 14, 2019

I purchased a 65 curve screen tv it been stored when i finelly got my apt. Set it up and screen eas cracked ive been trying to get a hold of somebody to help see what i can do and nobodys got back to me

Date of experience: October 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback!
We’re sorry to hear your product arrived damaged. We try to take every precaution to ensure that everything arrives safely, but it clearly didn’t work this time. An inquiry has been sent to the appropriate department and our agent will be in touch with you to arrange a replacement. In the meantime, please take pictures of the TV and send them to [email protected]. Thank you.

Louisiana
1 review
0 helpful votes
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Great Customer Service
October 14, 2019

MDG has the best customer service because every order I place gets the attention to details that it needs. The sales and finance teams are prompt and efficient. Thank you MDG

Date of experience: October 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you for choosing us and leaving such a positive review! Your satisfaction is our top concern and we promise to stay reliable.

Texas
1 review
0 helpful votes
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The most convenience way of shopping.
October 14, 2019

Shopping with MDG was a breeze. Simple clicks away from making a trustworthy purchase. Receiving continuous bill statements through email helps me stay on top of my finances when financing with MDG.

Date of experience: October 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're glad to hear that the process was easy and you had a great experience. Let us know if we can help in the future.

Minnesota
1 review
0 helpful votes
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Great quick shipping.
October 14, 2019

Quick and easy. It would be nice if they had wider selection. And a high apr...

Date of experience: October 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're attending to your needs and always looking to add new items. We hope you'll visit us again soon.

Pennsylvania
1 review
0 helpful votes
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Way too much for shipping 2 weeks later still no product. Payments are affordable but I'm ready to cancel my order due to shopping

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're sorry if the shipping process left you with a negative experience. It takes 7-10 business days to receive the order from when you've completed the verification steps. To follow up, please give us a call at 1-800-906-0976 ext 352.

North Carolina
1 review
0 helpful votes
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Great experience
October 14, 2019

MDP was a great experience for me very professional courteous always checking to see if my bank statement has it gone through make sure I had my product so definitely I would tell other people and I will use them again

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We're delighted to hear.

Illinois
1 review
0 helpful votes
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Their customer service is amaZing!
October 14, 2019

Cuatomer service is amazing! Always helpful. Great company and my sound bar came fast and working in amzing new condition! No mimics no jokes!

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Your review reaffirms the hard work we put in every day. Enjoy your item and let us know if we can help in the future.

Florida
1 review
0 helpful votes
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What An Amazing Place
October 14, 2019

Thank You for all the help when I needed it to get through the order in a timely manner everyone was extremely pleasant and helpful and would DEFINITELY recommend it to family and friends for there are SOME of us who CAN'T just go out and make a single purchase and by far better than paying for an item twice the amount to pay it off such as your rent a center's type of places! When I needed help they got back to me and walked me through it and can't wait for my order to arrive here within the next few days! Thank You

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you for this amazing review! Our goal is to make shopping affordable and possible for everyone and we're glad to hear that you enjoyed your experience. It means a lot to us. As a matter of fact, we hope to continue this relationship in the forthcoming years.

Germany
1 review
0 helpful votes
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Could a been faster
October 14, 2019

Love the site dont mind the long payments but shipping for 44 bucks could be faster than 10 days to 2 weeks

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're sorry if the shipping process left you with a negative experience. We're constantly working on improvements so that we can provide only the best. Additionally, we carry an open term loan, so you can make extra payments and pay off your balance faster.

Germany
1 review
0 helpful votes
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Credit where credit is due!
October 14, 2019

This company is amazing! With a line of credit, my credit score has gone up! I make small regular payments for big ticket items. Plus their customer service is incredible. I love it!

Date of experience: October 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! It's great to hear that you enjoyed your experience with us. We're here for you anytime and we hope you'll visit us again soon.

Michigan
1 review
0 helpful votes
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Love it
October 14, 2019

I'm enjoying my tablet. Now I just need a cover for it. I will probably shop with your company for one.

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for choosing us! We work really hard to offer the best service and we're glad to hear that we hit the mark for you.

Ohio
1 review
0 helpful votes
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Great service
October 14, 2019

Very easy to order and delivery is quick and easy. Always a good follow up with the tracking number

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thanks for your kind words. Your satisfaction means a lot to us!

Washington
1 review
0 helpful votes
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Love the product for the cost!
October 14, 2019

I love the quality of the product at low monthly payments I can afford. I can't wait to pay off this so I can purchase another quality item from their site. Thank you MDG

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! With us, you don’t have to pay off your current balance before making another purchase! If your available credit allows you, you can keep shopping. Thanks for your kind words and let us know if we can help in the future.

Illinois
2 reviews
0 helpful votes
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Good
October 14, 2019

I don't like that there is no communication about delivery. I see the same message about the delivery and no updates.

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! It takes 7-10 days to receive the order from when you've completed all the verification steps and we've received your 1st payment. Once the order is shipped, we'll email you with the tracking number so that you can follow the order. If you have additional concerns, please give us a call at 1-800-906-0976 ext 352.

Illinois
2 reviews
0 helpful votes
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Excellent
October 14, 2019

My review this company is great and very professional. Everybody seem very thoroughly with its transaction.

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much! We're glad to hear that we hit the mark for you. As a matter of fact, we're looking forward to serving you again.

Virginia
1 review
0 helpful votes
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Excellent Service
October 14, 2019

It took about a week to process the order but after that was about 6 days until I got my order. Will reccomend this to anyone with credit issues.

Date of experience: October 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a shot! Your support and trust mean a lot to us. Let us know if we can serve any additional needs in the future.

Florida
1 review
0 helpful votes
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Excellent sales service. Sales rep told me small items we're to ship Wednesday and I would receive a call Thursday to setup special delivery of TV. Their website showed order was at warehouse being packed... but to day order status is back to processing and no tracking info or phone call as promised. Items were ordered as an anniversary present. So much for that. If you place an order, be sure on time delivery isn't important.

Date of experience: October 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! Once the order is shipped, you'll receive an email with shipping details and tracking number so that you can follow the order. If you need assistance or help, you can give us a call at 1-800-906-0976 ext 352.

Ohio
1 review
0 helpful votes
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Fantastic
October 11, 2019

Love the company, customer service is great, and they willingly work with you to make things easy for you.

Date of experience: October 10, 2019
Nikola K. — MDG Rep
over a year old

Hey Jocelyn, thank you very much for taking your time to give us your feedback! Our goal is to facilitate the process for our customers as much as possible and there's nothing that makes us happier than seeing a customer who is recognizing our efforts. Thank you!

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE