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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Started off excellent. But after paying the deposit, took 6 days to verify that my payment cleared, even though I had linked my bank for them. I was told my items would ship on Wednesday... 2 days later account now shows order is processing again. If you're ordering as a gift as I did, plan FAR in advance.
Wanted a new laptop, got a great one here. Agents are always great. THANKS!
Hey Jason, thank you for your feedback. We are happy we've helped you get the laptop you wanted. We hope it serves you well!
This is the best company I ever worked with. Glad I do business with them and will keep doing business with them.
Hello Christopher, thank you for this amazing review. We are happy to have you as our customer and we look forward to serving you again!
I received my tv and it was delivered damaged. The delivery service took the tv back with them. I contacted MDG before the delivery service left my home October 2 and it took 6 days to ship a replacement tv. MDG gave me constant excuses daily as why the replacement hadn't been shipped. The replacement tv was shipped out October 8.
I was told every time I contacted MDG, daily a different excuse.
Hello Jeff, we are very sorry to hear about your bad experience. Our agents were only following the standard procedure and were unable to reship a new TV until the delivery agency confirmed that the damaged TV was in their possession. Once we got the confirmation, a new TV was shipped to you! Again, we are sorry for the delay and we hope we'll be able to leave a better impression next time. Please let us know if there is anything else we can assist you with!
The people were very nice and respectful. They explained everything and answered all questions I look forward to doing business together
Hi Robert, thank you for helping spread the word about our company! We are happy to see we've met your expectations and we are looking forward to serving you again.
The people at mdg have been extremely helpful and stayed in communication the entire verification process Milorad Radulovic especially has given exceptional customer service I will add more when my items arrive
Hi Ricky, thank you so much for this amazing feedback. Our dedicated agents are trained to help out our customers step by step and we are more than happy to see you satisfied with the service! Let us know if we can assist you with anything else.
Being an established customer helps for fast easy check out. The whole process is very easy. Delivery is really fast
Hi Kathy, thank you for this awesome review and for helping spread the word. We hope our service will only improve going forward.
One of the best ways to build my credit it really helped out and all the stuff I have from you is quilting
Hi Aldan, thank you for taking the time to leave this amazing review. We are putting a lot of effort when it comes to helping our customers build their credit and we are glad to it is not in vain.
Thanks for the help in getting a tv n ps4. Was easy process affordable payments. I'd recommend thank you thank ya thanks
Hey Abran, thank you for this great feedback! We are glad that we've helped you get your products and we hope we'll continue doing business with you.
They were very helpful in make discussion on what tv to buy. They very helpful through the whole process am will to deal with this company again
Hi David, we are very happy to see you satisfied and we are looking forward to serving you again in future.
Great service easy to use. Communication is a bit off. Was told my package shipped Friday but it was invoiced and I was told it should be updated Monday but it ended up shipping monday. So many people told me Friday. I ended up spending most of the weekend trying to track my package and on the phone trying to figure out. All in all I'm happy just wish it went smoother..
Hello Greg, thank you so much for your feedback. We are sorry to hear there was a bit of delay with the shipment of your product and we will do our best to leave a better impression next time if we get the chance. Let us know if there is anything else we can assist you with.
It was very easy right from the beginning. Very friendly and helpful staff. Straight forward instructions.
Hi Shannon, thank you very much for this amazing feedback! We are happy everything went smoothly with your order!
If your looking for a great company and people to shop with. MDG is the place. I have been with them for 4 years and they have always been great. Excellent customer service and great products and prices.
Hey William, thank you so much for taking your time to leave your review and for helping spread the word about our company! We really appreciate it and we hope we'll have the chance to serve you again.
I is a lot faster than my old laptop and it has great graphics! It has enough memory and storage to get the job done and quickly.
Great products. I love how fast I received my order. Customer service was very helpful and worked with me on price.
Hi Awame, thank you so much for taking time to leave this great review! We are glad to see we've met all of your expectations and we hope we will continue doing business with you in future as well.
I received my order 4 days after it was shipped so far so good. Financing was easy and my Rep. Sam was great to work with
Hi Marilyn, we are so happy to hear everything went smoothly with your order. Thank you for your amazing review!
It took more ten days before the order completed. After the payment was withdrawn the payment should have been processed. It's my birthday girl I hope I receive it before Sunday.
Hello Harry, thank you for taking time to give us your feedback. We are sorry to hear you were experiencing delays with your first order and we also hope everything will work out fine with the delivery. Please let us know if we can assist you with anything else.
Is a excellent places to buy things online. I am glad to find out about MDG. No more comments thanks
Hey Jesus, thank you so much for this amazing review! We are happy to see we've met our expectations!
Great service friendly however the time I had to wait before the item got shipped was longer than expected. Other than waiting for it to be shipped I have no complaints.
Hey Luis, thank you for your feedback! We appreciate it. We are sorry to hear things weren't as smooth in you case. First order can take longer in some cases, but each next one will go a lot faster. Hope we will have a chance to do business with you in future.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're sorry if the time to process your order left you with a negative experience but as we're an online company only we must take precautions when lending to prospective customers as is different from financing in person. It takes 7-10 business days to receive the order from when you've completed the verification steps and we've received your 1st payment. We hope you'll enjoy your order and if you have any concerns feel free to reach out to the company. We're here for you anytime.