On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
We monitor reviews for authenticity
Could have been easier to read account details and have options better explained. Everything was not viewable online. Had to thrust what they said rather being able to see.
They're never clear in my terms, they sound like I'm always an inconvenience, they make excuses for one another as in "oh I'm sorry to hear that he may have been having a bad day" like ok? Leave that at the door before you clock in. Rude. Just all around rude. Can't wait to get my things then I won't have to speak with them as much. Cause god damn they're the worst. Can't even track one of my items! Don't even want to call the trash support. Maybe had like one good call. That's it
Hi Justin, we are so sorry to hear you are having a bad experience dealing with our staff. We strive to always provide an excellent service to our customer and we regret to see this wasn't the case this time. We hope everything turns out fine in the end. Let us know if there is anything else we can assist you with!
I just received part of my order and one of the pillows has mold on it. I will send a picture to MDG and find out how good they really are.
Hello Michael, thank you for your feedback! We are so sorry to hear you are not satisfied with your products and we will make sure to correct this.
The process was not explained well at all. My order will have arrived almost a month after it was ordered. I paid almost as much in shipping as I did the cost of the product and it will have taken 10 business days just in shipping. I could have gotten a uhaul truck and hot it myself for cheaper. Not to mention the lack of consideration or call backs when the situation was drawn out. The verification process was a complete mess as they did not verify my payment or my address for almost 2 weeks. All around bad experience
Thank you for your review and we're sorry to hear that your experience did not match your expectations. We work really hard to offer the best service and we're sorry that we missed the mark. It takes 7-10 business days to receive the order from when you've completed all the verification steps. For any concerns please give us a call at 1-800-906-0976 ext 352.
I need help I receive my tv but the screen is bad of the left side I can't see that side and I need help with my tv
Thank you for your feedback! An inquiry has been sent to the appropriate department and we will personally see that you’re satisfied. Our agent will reach out to you to assist or you can give us a call at 1-800-906-0976 ext 352.
Great customer service. Fast delivery and great products
Thank you so much! We’re happy to hear that your experience was such a positive one.
Have not received any of my order yet, so I can not really say yet. As soon as I get my order, I will be happy to give an update on my views.
Thank you for choosing us! We hope you’ll enjoy your items.
The product is perfect. The payment arrangements are perfect for me. I am very happy with it. It has been too long to do business with honest company.
Thank you for your feedback! Your support and satisfaction mean a lot to us. Please let us know if we can help in the forthcoming years.
I have bought a few items already. I have been 100% satisfied with each and every purchase. I dont have any complaints. Quick and simple ordering and payments.
Thank you for taking the time to share your experience. We’re delighted to hear that you’re satisfied and we would be happy to serve you in the future.
Always have what I am looking for. They are fast and the customer service is always great. They will make sure that you get your order within a timely manner.
Thank you so much! We work really hard to offer the best service and your satisfaction means a lot to us. We’re here for you anytime.
At this time I am very frustrated with the laptop which I purchased. Screen has a weird lol, and will nit connect to wi hi, but everything else in my home does. I will be returning the Leo top, as I've had it roughly a month.
Thank you for your review and we’re sorry to hear that you're not satisfied with the item you purchased. You can connect your laptop to WiFi. If you need some help please give us a call at 1-800-906-0976 ext 352 and we would be happy to help.
I love the quality products you all have! Shipping is a little slow but I've never been disappointed
I have had great service. The only thing that upsets me is the day they shipped out my purchase they put the same computer on sale. I feel I should have gotten it for the sale price.
Thank you for your review! We’re sorry to hear that you missed our deal. We’re always looking to have great deals so please let us know if we can serve you in the future.
So helpful for me in obtaining the things that I need and the payment plans for my lifestyle. I have been telling my friends and family about your company.
Thank you so much! We are delighted to hear that you had such a positive experience and we are looking forward to serving you again.
I love the television. Surprised my girlfriend she's so happy. We got a 65 inch in the living room I had for a couple years. We needed one in our bedroom so I picked out the 55 inch curved Samsung 4K UHD flatscreen. Clarity is amazing, barely any motion blur. Was watching shrek with my soon to be 2 year old daughter she was stuck. Beautiful picture and quality.
I bought a Polk Audio surround sound. The price was very good. Lowest I'd seen! So I ordered it. $160 charge for handling! WHAT? Won't buy from MDG again. No interest, we charge it upfront?!
Thank you for your feedback and we are sorry to hear that you are not satisfied. The prices at our website are before shipping and taxes. For more detail about shipping please visit https://secure.mdg.com/content/?type=shippingfree. If you have additional question please give us a call at 1-1-800-906-0976 ext 356
The delivery men were very pleasant & brought my TV box inside to
My living room for me.
Thank you for your review! We're delighted to hear that you had a great experience and we're looking forward to serving any additional needs in the future.
Like I said, always great... I hate the delivery process but I'll live...
Thank you for your review and for choosing us. We'll use your feedback to improve our delivery process in order to provide the best service possible. Enjoy your items and please let us know if we can help in the forthcoming years.
I am finding loopholes in everything. They made me pay extra for delivery. I had to make two payments. She said she would knock off $100. Just a bunch of big disappointments.
Thank you for your feedback and for letting us know about your experience. We work really hard to offer the best service and we're sorry that we missed the mark. As per your request, the order is cancelled. If there is anything we can help you with please give us a call. We would like to earn you back as a customer.
... MDG is honest, straightforward and legitimate. I am very pleased with my purchase, the price and financing. I will continue to use their service for all of my electronics needs going forward.
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Enjoy your new items.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Larry, thank you for taking time to give us your feedback. It helps us improve and grow and we will most certainly use this to improve how we display our information on the website. Please let us know if there is anything else we can assist you with.