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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Prices are great and they don't waste time with shipping, wish they had more electronics like CB radios
Ordered a laptop last week of September and was approved, but thru all the verification broohaha the official order date wasnt until Oct 16, looks like I'll have made 3 bi weekly payments before I receive the product. Also, customer service wouldn't work with me on having no signature required on delivery, or let me use an alternate delivery address, which will cost me a day of work while I sit at home waiting to sign for a pzckage.
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. As we're an online company we must take precautions when lending to prospective customers. We can only ship to your home or work if you have a valid document as a proof of address. If you have additional concerns, please let us know.
I had a great experience with Mdg! They are friendly, fast shipping and I'll definitely do more shopping with you guys!
Thank you for your feedback! Your support means a lot to us. We're here for you anytime.
The service I've received is top notch and I would recommend mdg to my friend's and family. The laptop I was sent is excellent I've had no problem with it
Thank you very much! We're happy to hear that you're satisfied and we would be happy to provide you with the same service in the forthcoming years, so please let us know if we can help in the future.
The t. V. is sitting only 3 1/2 hours away in Memphis until delivery on wednesday and it's been there since yesterday and today is Saturday so I don't really understand all of that.
Thank you for your review! The order is invoiced and we've sent you an email with shipping details and the tracking number. You can follow up with CEVA to schedule the delivery. If you need assistance please give us a call at 1-800-906-0976 ext 352.
They are easy to speak with, friendly, helpful, and have great products for low weekly or bi-weekly prices. Can't recommend them enough. They ship quickly as well. Only recommendation would be more variety of products, other than that, 5 stars!
Thank you for taking the time to write this review! Your recommendation and satisfaction mean a lot to us. Additionally, we're attending to your needs and looking to update our inventory with new items.
They were great very helpful, I felt like the information I was given was very informative an he understood my questions and concerns I was very happy
Courteous, friendly, company like service provided products selection good credit service fair prices and furniture and computers
Thank you for your review! We're delighted to hear that we hit the mark for you. We're here for you anytime.
I could not get any information on my purchase and it's been two weeks and still have not received phone call on delivery date. But yet my payments are still coming out but no reward for those payments.
Thank you for your feedback! We're sorry to hear you had a negative experience! Your order is invoiced and we've sent you an email with shipping details and tracking number so that you can follow up. If you need additional information please give us a call at 1-800-906-0976 ext 352.
Came on time no problems, People were courteous and help me bring the tv. Will tell my friends and my family about my Experience with the company
Thank you so much! We work hard to meet expectations like yours and we're happy to hear that we hit the mark.
I thought this was a scam for sure but it's honestly really easy and everything showed up this morning intact and brand new. That was another one of my concerns was what kind of products would I be receiving and they are brand new right out of the stockroom. I repeat it is 100% legit. About to unbox it all now.
Thank you for giving us a shot! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to continue this relationship in the forthcoming years so please let us know if we can help in the future.
Was told The things I ordered was shipped on the 9 of Oct and to call delivery people before the 18 th and was told it went back to Compiny I'm waiting for a word from someone now but will get a hold of my bank soon
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
I ordered two packages. One a nintendo switch, and the other a Samsung Galaxy Tablet.
The tablet had a shipping label slapped onto it, and was shipped that way, rather than putting it into another box.
Thank you for your review! All the items come directly from manufacturer to us, to you, they are not used or pre-opened. We'll use this feedback to try to improve the services.
We hope you'll enjoy your items!
I hate the shipping companies they use my products were coming from California it said then went to Toronto just to come to ohio and the process of ordering is long n drawn out for financing
Thank you for taking the time to leave the review! We're sorry to hear that the process was too long for you.
We'll use your feedback to make us even better. Please let us know if we can do anything for you in the future. We would be happy to serve you again.
It was a very long process I thought they were gonna ask for my blood type too. But I do understand that they are in the business to make money not lose it so verifying all info is a must in today's society. Product came pretty quick after verifying and was exactly what was ordered and the price wasn't bad either. Just wish they had better game options
Thank you for your review! As an online company, we must take precautions when lending to prospective customers. We're constantly looking to add new items so please visit us again soon and let us know when you're ready for new orders.
I have had a awesome experience with MDG. The products are excellent and the customer service is just excellent.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
They told me to be home all day on the 16th. Finally at five after many call to Ceva they said it was contracted to company in Tucson call to arrange delivery. They said as of right now only delivery to my area was me so it maybe next Tuesday or Thursday of next week. Would have been nice if they had let me know no delivery today
Thank you for your feedback! We're attending to your needs and will use the feedback to improve our services. We hope you'll enjoy your items. If you have additional concerns about delivery, you can give us a call at 1-800-906-0976 ext 352 and we'll assist.
My order has been canceled twice and delayed for a month. This process of cancelling make it hard to deal with.
Thank you for the feedback! We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
I was very pleased with the representative Mark K. He was very pleasant and professional. I think the process is a little tedious and slow. However, I was pleased with the service.
Thank you for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and suggestion. We're attending to your needs and constantly looking to update our inventory. We hope to continue this relationship in the forthcoming years so please come to visit us again.