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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Very easy and convenient
October 26, 2019

Great to deal with. Excellent to deal with complete communication on shipping etc. highly recommend

Date of experience: October 22, 2019
Georgia
2 reviews
0 helpful votes
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Shipping
October 26, 2019

Shipping is taking some time. Good news is they call and schedule it ahead of time. Fingers crossed it arrives on the day I scheduled as it's already been roughly 2 weeks since I ordered it.

Date of experience: October 22, 2019
Pennsylvania
1 review
0 helpful votes
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I see better when I receive my furniture so far it was kind of shaky but we got through the bumps my service through my customer service agent was excellent

Date of experience: October 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback. Enjoy your items and let us know if there is anything else we can help you with. We're here for you anytime.

Illinois
2 reviews
0 helpful votes
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Mdg customer service is amazing.
October 23, 2019

My experience thus far with Mdg has been great, everyone that I have spoken to has been very professional and courteous.

Date of experience: October 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Kansas
1 review
0 helpful votes
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This is a fabulous place of business they all have patience not angry tone in their voice. They don't get frustrated with you asking questions or changing your mind few times. That the way every place that deals with the public should be.

Date of experience: October 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Texas
1 review
0 helpful votes
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Easy process
October 22, 2019

It was an easy process. It went quickly. I would recommend to anyone that needs this service. I needed a laptop for work and needed to make payments. I was approved right away.

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review. We're happy to hear that the process was easy and we're looking forward to serving you again.

Texas
1 review
0 helpful votes
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Awesome
October 22, 2019

It was a awesome awesome experience everyone was so happy and helpful getting my items without a hassle

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Minnesota
1 review
0 helpful votes
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They are absolutely great and amazing. If you make timely payments it help establish credit and if you bad credit you can re establish credit... it is revolving line of credit.

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Alabama
1 review
0 helpful votes
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Tablet
October 22, 2019

I worked with an agent for the company Milo, he was wonderful in helping me with my application paper work to get approved. I can't wait to get my new tablet. Thanks a million times over.

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're happy to hear that Milo helped to make your experience such a positive one. We're here for you anytime.

Tennessee
1 review
0 helpful votes
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Very easy to work with.
October 22, 2019

Very easy to deal with and fast delivery. Prices I can live with. Purchased one laptop for my wife through MDG and now that I need one we are using them again. Thank you for being there when we needed you MDG!

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Minnesota
2 reviews
0 helpful votes
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Excellent
October 24, 2019

My experience with this company was absolutely amazing, they are very easy to work with! Love my MDG

Date of experience: October 21, 2019
California
1 review
0 helpful votes
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You people have are the best
October 22, 2019

I am very happy with your service you people are the best and I love that you are willing to help out people thank you for helping me out I would like to know how long do I got to wait for a credit to go up like 3500 that what I need

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Texas
1 review
0 helpful votes
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Great communication
October 22, 2019

Very happy with this team... they help and answer all my question

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Rhode Island
1 review
0 helpful votes
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Don't bother, go elsewhere. Extremely easy to get qualified, make purchase and get shipped. $250 for 5 day ground still no word 12 days later. 2 different tracking pages with 2 different routes for same items and tracking number. Call to delivery company was a $#*! show. The rep was a $#*! and refused to answer questions denied having the items and blamed mdg. MDG insist nothing wrong while providing false information. Refusing the order if they ever call for delivery and cancelling the purchase entirely.

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! We strive to provide the best service and we're sorry to hear your experience. Unfortunately, we had a backorder and the product was out of stock. We're working to improve our inventory management to prevent issues like this from happening again. Your item is in transit and the agent will call you to set up the delivery. If you have any other concerns please give us a call at 1-800-906-0976 ext 352.

New York
1 review
0 helpful votes
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Unsatisfied customer
October 21, 2019

When I placed this Oder I wa quoted a price for the item of$18.95 for the first payment. When the first payment was deducted from my account it was for $109.00 which is 6 payments. That was not a problem then I expressed how I needed this item on a specific date was told that should not be a problem. Still to this date package is still in transit was told it would be shipped from a New York warhorse but instead it was shipped from Canada! So I soon as I get my item will pay the balance and close this account! Not a happy customer at all!

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we deeply apologize for the inconvenience.
As this is a birthday gift, we understand how disappointing it is for this to arrive too late. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. If you have additional concerns please give us a call at 1-800-906-0976 ext 352. Thank you.

New York
1 review
0 helpful votes
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Ok
October 21, 2019

It was fine and easy process to get through everyone was nice. They made me feel. Comfortable and at ease with the process

Date of experience: October 21, 2019
Ivana V. — MDG Rep
over a year old

Thanks! We're happy to hear that the process was easy for you and we hope to continue this relationship in the future.

Illinois
2 reviews
0 helpful votes
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Great customer service
October 21, 2019

Very pleased and happy with always being able to talk to someone and great customer service.My experience with MDG has been awesome.

Date of experience: October 20, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

Iowa
1 review
0 helpful votes
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Laptop
October 21, 2019

I haven't received the merchandise yet also I don't like that my credit profile took a hard hit. Other than that I'm satisfied so far.

Date of experience: October 20, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! As you applied for a credit line, your credit has to be verified. But, we will report all your payments to a national credit bureau which will have a positive impact on your payment history and score. We hope you'll enjoy your items and let us know if we can help in the future.

Florida
1 review
0 helpful votes
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Great service
October 21, 2019

Takes a little long to ship, however it is just as advertised with a lot of communication along the way. Answers questions very fast. Billing and payments are easy.

Date of experience: October 20, 2019
Ivana V. — MDG Rep
over a year old

Thank you for sharing your experience! We're delighted to hear that you had a great experience. As a matter of fact, we're looking forward to serving you again.

Arkansas
1 review
0 helpful votes
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Great experience
October 21, 2019

Awesome stuff fair prices easy financing and great customer service I love shopping here. Will keep buying from them

Date of experience: October 20, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Your comment reaffirms the hard work we put in every day to provide the best service! Please let us know if we can help you in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE