On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
We monitor reviews for authenticity
My laptop was damaged when it arrived. The screen was cracked and I still have not received a replaceemnt
Been almost 1 month to receive product I put a down payment on. Customer service was not very helpful. Very misleading advertisement.
We're sorry that you are unhappy with your experience at our company. Your order is invoiced and we emailed you with a tracking number and shipping details. Please follow up with CEVA to schedule the delivery. If you need additional help please give us a call at 1-800-906-0976 ext 352.
It took a long time to get approved. But I am happy with the people that took through it all. All I am waiting for now, for it to be delivered. Thank you.
Thank you for giving us a shot and we're sorry if the length of the process left you with a negative experience; As we're an online company we must take precautions when lending to prospective customers.
We hope you'll enjoy your items and please let us know if we can assist you in the future.
Customer service was great only thing I don't like it how long it takes the package to come. It takes almost a month before you receive your package but they will schedule your payment how you want it
Thank you for your feedback. We appreciate your business and we're looking forward to improving our services in order to provide only the best. We're here for you anytime.
Mdg site is easy to use and it's easy to order, but delivery company is joke. Especially since we paid a ridiculous amount for shipping. Only delivers to our area one day out of the week. Took of work that day because they couldn't do any others. Then they never showed up during time frame, only to call at 6pm that evening to say they couldn't find one of our items. Still without our purchase.
Thank you for your feedback and we are sorry if the delivery process has left you with a negative experience. We are constantly working on improvement and we hope to improve our services soon. You can contact CEVA as they are supposed to deliver the item or give us a call at 1-800-906-0976 ext 352 and our customer service department will follow up.
I ordered a 75 inch TV from MDG. I received a non working TV. I'm in to my 2nd payment now and still dont recieve a new one they supposedly shipped out to me. I'm disgusted with their customer service. Horrible!
Excellent customer service and product. Shipping was very fast and on time. Thank you everyone at MDG
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
I have been waiting and nothing you say you will call me and I. End up heaving to call you that all I have to say and some of you people are rude
Thank you for your feedback. We've tried to reach you several times. We apologize if the process has left you with a negative experience, as we strive to offer you only the best and would like to earn you back as a customer. Let us know if we can help you in the future.
The delivery took 2 weeks, but the product was correct and the terms are reasonable and factual. Couldn't be happier
Thank you very much for your review. We work really hard to offer the best services in the best possible environment. Enjoy your items and let us know if we can help in the future.
I just made my second purchase and it was as smooth as the first. The Personnel Account Assistant I have Nera is always such a pleasure and makes the process go easy.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Always were there to help and very polite. Quick response times when called. Products took a little long to ship but happy with the results
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I am satisfied with the comfortably Hybrid mattress I received from MDG although, purchasing it through MDG the cost is a bit more then others who sell the mattress. However, I must admit that because of the credit that MDG has extended to me it made it possible for me to be enjoying the mattress at this time. Thanks, MDG
Thank you for your feedback and we're happy to hear that you're satisfied with your items. MDG carries an open term loan and you can pay the balance off earlier without penalties. The faster the balance decreases the less interest you pay and more money you'll save.
I didn't really like the time it takes for delivery
Thank you for your feedback and we're sorry if delivery process left you with a negative experience. It takes 7-10 business days to receive the order after the 1st payment is received. We work really hard to offer the best service and we hope you'll enjoy your item.
I've never done anything like this before but I'm trying it out and if y'all can help fixed my credit, then that's an blessing.
Thank you for your review, we are delighted to hear.
Contacted appropriately good communication between sales rep emails consitantly explanation of purchase well done
Thank you for your feedback, we are happy to hear you had a great experience.
Not happy wasn't told the right stuff and was told wrong stuff and couldn't call customer to tell not in stock when it wasn't in stock
Thank you for your feedback, Scott! Unfortunately, we had a backorder and products were out of stock. We’re working to improve our inventory management to prevent issues like this from happening again. Your order is invoiced and we provided you with a tracking number. If you have any additional concerns please feel free to reach out to our customer service at 1-800-906-0976 ext 352.
Good payments at I have sofa loveseat and a chair with a 3 piece table for 95.00 a months and we hen I paid my order I will
Order something else definety love the payments
It's been literally 2 weeks after my verification was done and I won't receive my item until 10 days later.
Thank you for your feedback! We're sorry if this left you with a negative experience, but It takes 7-10 business days to receive the order from when you've completed all the verification steps. As per your tracking number the order will be delivered on Monday, 10/28/2019. For any additional questions, please give us a call at 1-800-906-0976 ext 352.
I have nothing but good things to say about MDG, there was a little confusion at first, but it was taken care of in a timely manor and I got my items in no time.
I would highly recommend MDG to my friends! :)
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
It was a fast and easy experience and I can't wait until my products arrive and then we will see how it is
Thank you for your review, we are delighted to hear. We hope you'll enjoy your items and please let us know if we can help in the future.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! We’re sorry to hear your product arrived broken. We try to take every precaution to ensure that everything arrives safely, but it clearly didn’t work this time.
As soon as we pick up the damaged TV we'll send the replacement. You can follow up with our customer service department at 1-800-906-0976 ext 352.