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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Nice service vary servivicable great people that take care of your orders.And r friendly people. Great overall
I read a lot of review some good and some not so good. But I took a chance my self and I must say they are very professional I placed my order and things went exactly like they said it would even a few days early. Yes I would recommend the company to any and everyone especially if you can't go out and just pay for it all at once.
MDG THANKS
Thank you! Any large company is going to have mixed reviews, we take both the negative and positive very seriously as they both help us learn where to improve as we are still growing. We're happy to hear that you're satisfied. Enjoy your items and let us know if we can help in the future.
Ordering was the easy part but waiting almost three Weeks before I received the actual order, the fraudsters here in Atlanta made to hard for honest people to get their orders in an quick manner, also the delivery guys didn't set anything up my husband had to put the sofa set together
Nobody responds to you. They took out the second payment still haven't received what I ordered told me I could track it can't do it says the same $#*! ITS IN IT'S WAY... NO BIDY RESPONDS ON FACEBOOK or EMAILS
Thank you for your review! You confirmed everything with our verification department and we've sent you an email with shipping details and tracking number. When it comes to Facebook, we're not online 24/7, rather periodically throughout the day to keep up with incoming inquiries. Please understand that your response may have been submitted after our agent had logged off for the day.
For faster service, you can reach us at 1-800-906-0976.
I really didn't have any issue ordering or receiving my order. The customer service representatives were very nice and the process was easy! I would reccomend you all to everyone I know. Thank you!
Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
So far the service is good. Good prices and a decent selection of items. The getting verified and shipping part is a little slow, I haven't got my items yet and it's been 12 days.
Thank you for your feedback! I takes 7-10 business days to receive the order. We've sent you an email with shipping details and tracking number so that you can follow up and if you need assistance please give us a call at 1-800-906-0976 ext 352. We're here for you anytime.
Experience was somewhat disappointing. It was hard to understand the people for they talked so fast and it was as if we were supposed to know what was going on. I had to call back several times to get instructions on what was going on. They talked to you and had no personality it was like they didn't want to be there... I don't know I had to tell one person not to sound so enthusiastic
Thank you for your feedback! We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you.
Excellent service and they are giving me a chance to build my Credit that Good however I don't have a 100 Characters to type because I be explained everything Great job mdg
Thank you, Shawn! We truly appreciate your business. Please let us know if we can help in any way in the future. We look forward to serving you again.
Very long process to just your order ship. But very nice customer service...,,,,?
Thank you for your review and we're sorry if the process left you with a negative experience. As we're an online company we must take precautions when lending to prospective customers. We hope you'll enjoy your item and let us know if there is anything else we can help you with.
Ordering experience was good. It's the process afterwards. MDG holds the money for 5 days after the buyers bank pays and it shows being posted. Then the actual delivery takes forever. As of this writing I have yet to receive the products ordered even though by the time delivery is made 2 payments will have been made. Why doesn't MDG just come out and say 2 or more payments required prior to delivery? Again my overall experience is positive. I understand this maybe nit picking but should not have to wait 2 weeks to receive the order.
55'' tv just like to know when will I get my tv I will let my friends know about Mdg thanks for all your help
Thank very much for your loyalty. We are very honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Since the first time i purchased till right now. You guys always help me out and are attentive to my purchases. I appreciate it a lot only wish you had a selection on video games other than that really great service.
We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support. We're constantly looking to improve our inventory so let us know whenever you're ready for a new order. We would be happy to serve you again.
Since becoming a customer of MDG, I've been very satisfied with your Products and services. Your entire staff are so amazing, caring and supportive.
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable
I was charged$249 for a tv that I input livean hour and a half from I could have drive to get it my self and saved a boatload of money
Thank you for your review! Please visit https://secure.mdg.com/content/?type=shippingfree for all details about shipping costs. We strive to provide the best prices and low payments to facilitate the shopping process and we're here if you have any concerns or questions.
65in incurve tv. I am very pleased with my product. MDG sent everything I needed to get my product showing 100%. Could have asked for a better deal oh and the payments are within my budget as well. Thanks so much for your promptness
65" Samsung brand spanking new, Low interest payments, and can pay it off sooner w/o penalty.! I love it!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Very please with the customer service, and the staffs there. I m blessed thank u for making my life easier. I m giving u guys 10 stars
Thank you! We really appreciate your business. Please let us know what we can do for you in the future.
The verification process was extremely tedious and unnecessary. Also the time it takes to ship your items is way too long.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. We look forward to serving you again.