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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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California
1 review
0 helpful votes
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Not as fast as promised even tho I paid and completed all requirements you have very slow delivery service

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we're sorry if the delivery process left you with a negative experience. It takes 7-10 business days to receive the order from when you've completed all the steps online and we've received your 1st payment. You have to schedule the delivery with CEVA logistics, so please let us know if you need assistance. We would be happy to help.

Virginia
1 review
0 helpful votes
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Once they confirmed my purchase, they shipped it quickly and it didn't take long to get to me. The only part of the process that seemed to take a good amount of time was creating your profile as a first time user. For me, it was a little over a week from trying to purchase the product and when it went thru processing. It's just them taking extra steps to prove you own your bank accounts for payments. I am satisfied with my overall experience and look forward to my next purchase!

Date of experience: December 6, 2019
Texas
2 reviews
0 helpful votes
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Very easy transaction
December 9, 2019

Perfect in every way great communication no problems, greal selection great name brand stuff, thankyou so much for really great experience

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a try! We work really hard to offer the best service and your satisfaction reaffirms the hard work we put in every day. Enjoy your item and please let us know if we can help in the future.

Oklahoma
1 review
0 helpful votes
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Great so far
December 9, 2019

Omg i got my tv and i know i will love it waiting to get my stand put up so i can hook my tv up so far good company no problem my tv can after my first down payment

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work hard to meet expectations like yours and we're happy to hear that we hit the mark for you!

Wisconsin
1 review
0 helpful votes
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Excellent Customer Service Experience
December 9, 2019

The entire process was easy and Oliver was very helpful with everything. The products we purchased arrived yesterday. Great Job MDG!

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you! It’s so nice to hear that Oliver helped to make your experience such a positive one. Enjoy your new item and please visit us again soon. We're looking forward to serving you again.

Missouri
1 review
0 helpful votes
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Excellent optimization
December 9, 2019

MDG is a simple fast easy to use website with a minimum of shenanigans to slow you down and makes it simple to purchase fine furniture and electronics.

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we're happy to hear that we hit the mark for you.

Germany
2 reviews
0 helpful votes
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Good
December 6, 2019

It took longer to get my items then I thought it would be everything turned out fine. The holidays don't help with shipping.

Date of experience: December 5, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! We hope you'll enjoy your order and please come visit us again soon. We're looking forward to serving you for many years to come.

California
1 review
0 helpful votes
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Great
December 6, 2019

Friendly and helpful service the process was not bad at all

Date of experience: December 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the great rating and for taking the time to share a word about us. We're here for you anytime.

West Virginia
1 review
0 helpful votes
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Keep up the good work
December 8, 2019

I think you all have done a great job so keep up the good work. And have a merry Christmas. And a happy new year.

Date of experience: December 5, 2019
New York
1 review
0 helpful votes
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Great experience.
December 6, 2019

Very satisfied with my transaction. Everyone was nice and professional. Will definitely deal with them again.

Date of experience: December 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're delighted to hear that we meet your expectations and would be happy to serve you again.

New York
1 review
0 helpful votes
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The service is great.
December 7, 2019

From the time the order is placed until it's delivery the service is great. The means of communication is great.

Date of experience: December 4, 2019
Pennsylvania
1 review
0 helpful votes
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Customer service
December 7, 2019

Very friendly and they explained everything.
Steve was fantastic in solving a little problem.
Now just waiting for the delivery

Date of experience: December 4, 2019
Georgia
1 review
1 helpful vote
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Good job
December 4, 2019

The person was very helpful and i have nothing else to say sorry if this is too short for your review

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We’re thrilled to hear your feedback and would be happy to serve you in the forthcoming years.

California
1 review
1 helpful vote
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I had a great experience with MDG.
December 4, 2019

My shopping experience with MDG was amazing. I would recommend my friends and family members to their company.

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Jody! We are glad that you enjoyed our services, our team will be pleased to learn of your positive feedback. We're here for you anytime.

Florida
1 review
1 helpful vote
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Excellent
December 4, 2019

Very Pleased with the service! Highly recommend this service! Will purchase through this company again!

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

So glad to hear that you're satisfied with our services. We work really hard to offer the best service and we're happy to hear that we hit the mark for you.

California
1 review
1 helpful vote
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Very friendly. Great products.
December 4, 2019

Great overall experience so far. Quick response and great customer service. Will definitely recommend to friends and family.

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for such an amazing review! We really appreciate your business and would be more than happy to serve you again.

New York
1 review
0 helpful votes
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Ok experience
December 4, 2019

Process was very long just to get it to be shipped and shipping was real slow. Agent kept asking for paper. I already sent then suddenly found them after I explained the time of day. They were emailed

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback and we're sorry to hear that you're not satisfied. Please understand that we're an online company only and we must take precautions when lending to prospective customers. We hope you are enjoying your item and please come visit us again soon.

California
1 review
2 helpful votes
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Good service but take to long on the service and still wait for the item. So it taking me 3 weeks or so get my item. Wanted the item for thanksgiving

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're sorry if the process was too long for you. It takes 7-10 business days to receive the item from when you've completed all the steps and we've received your 1st payment. That's why we recommend scheduling your payment(s) on time to make sure you'll get your item when needed.
We would be happy to serve you again, so please let us know if there is anything else we can do for you in the future.

Germany
1 review
1 helpful vote
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I would recommend to friends.
December 4, 2019

The only issue I had was trying to load my banking info it kept going into error. Then I waited and tried the next day then it worked. And also I didn't know I ordered the hdmi cords I didn't need them I have plenty but I guess it's too late for them to take it off my order so I'm paying for something I don't even need.

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We strive to provide detailed information about every product we sell online, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online. Additionally, our team is always ready to assist if you're not sure what is included in the package. If there is anything else we can help you with, please give us a call at 1-800-906-0976 ext 352.

Indiana
1 review
1 helpful vote
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Awesome service
December 4, 2019

Fast service and very curtious customer service Representatives the were able to answer all of my questions

Date of experience: December 3, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to write the review and share a word about us. Our dedicated team will be happy to hear your kind words.
As a matter of fact, we're looking forward to serving you again.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE